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#1
November 26th 06, 06:33 AM
posted to microsoft.public.outlook
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Outlook 2002 unable to Send via POP, Receive is OK
Hi,
Outlook Express is working fine for me, but I am unable to get Outlook 2002 to send (receive is ok). So I am fairly certain my settings are correct. Outlook worked for me before but a few days ago (when I arrived in Chad, and therefore have a new mail server to interact with) both receive and send stopped. I found online that I should disable email scanning in Norton, I did that and receive started working. I have since uninstalled Norton and even run the manual uninstall tool from the web site to be sure it is completely gone. I have no other anit-virus, firewall, etc, turned on. I have uninstalled and reinstalled Office 2002 Pro, with no change. The mail server here uses SSL on ports 995 and 465. The error message is: Task 'SIL (Field) Email - Sending and Receiving' reported error (0x800CCC60) : 'Your outgoing (SMTP) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). Like I said Outlook Express works fine so I think it may be an issue with Outlook config that is not ettign cleaned up at uninstall. Other people here on site have no problems with their mail. Any ideas, or help would be appreciated! Thanks, Mike Bacon 
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#2
November 26th 06, 07:04 AM
posted to microsoft.public.outlook
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Outlook 2002 unable to Send via POP, Receive is OK
I would Check the third party apps like Norton. Try to uncheck the option in
norton where all the outgoign mails are being scanned. -- Vijay Sites that I would recommend http://office.microsoft.com/en-us/default.aspx http://support.microsoft.com/ Try the Windows Live Mail Beta http://ideas.live.com/programpage.as...e-4911fb2b2e6d "Mike Bacon" wrote in message ... Hi, Outlook Express is working fine for me, but I am unable to get Outlook 2002 to send (receive is ok). So I am fairly certain my settings are correct. Outlook worked for me before but a few days ago (when I arrived in Chad, and therefore have a new mail server to interact with) both receive and send stopped. I found online that I should disable email scanning in Norton, I did that and receive started working. I have since uninstalled Norton and even run the manual uninstall tool from the web site to be sure it is completely gone. I have no other anit-virus, firewall, etc, turned on. I have uninstalled and reinstalled Office 2002 Pro, with no change. The mail server here uses SSL on ports 995 and 465. The error message is: Task 'SIL (Field) Email - Sending and Receiving' reported error (0x800CCC60) : 'Your outgoing (SMTP) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). Like I said Outlook Express works fine so I think it may be an issue with Outlook config that is not ettign cleaned up at uninstall. Other people here on site have no problems with their mail. Any ideas, or help would be appreciated! Thanks, Mike Bacon
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#3
November 26th 06, 08:15 AM
posted to microsoft.public.outlook
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Outlook 2002 unable to Send via POP, Receive is OK
Norton is completely uninstalled, and the Windows Firewall is disabled.
Thanks, Mike "Vijay" wrote in message ... I would Check the third party apps like Norton. Try to uncheck the option in norton where all the outgoign mails are being scanned. -- Vijay Sites that I would recommend http://office.microsoft.com/en-us/default.aspx http://support.microsoft.com/ Try the Windows Live Mail Beta http://ideas.live.com/programpage.as...e-4911fb2b2e6d "Mike Bacon" wrote in message ... Hi, Outlook Express is working fine for me, but I am unable to get Outlook 2002 to send (receive is ok). So I am fairly certain my settings are correct. Outlook worked for me before but a few days ago (when I arrived in Chad, and therefore have a new mail server to interact with) both receive and send stopped. I found online that I should disable email scanning in Norton, I did that and receive started working. I have since uninstalled Norton and even run the manual uninstall tool from the web site to be sure it is completely gone. I have no other anit-virus, firewall, etc, turned on. I have uninstalled and reinstalled Office 2002 Pro, with no change. The mail server here uses SSL on ports 995 and 465. The error message is: Task 'SIL (Field) Email - Sending and Receiving' reported error (0x800CCC60) : 'Your outgoing (SMTP) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). Like I said Outlook Express works fine so I think it may be an issue with Outlook config that is not ettign cleaned up at uninstall. Other people here on site have no problems with their mail. Any ideas, or help would be appreciated! Thanks, Mike Bacon
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#4
November 26th 06, 11:19 AM
posted to microsoft.public.outlook
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Outlook 2002 unable to Send via POP, Receive is OK
Well in that case uninstall Outlook and reinstall Outlook.
-- Vijay Sites that I would recommend http://office.microsoft.com/en-us/default.aspx http://support.microsoft.com/ Try the Windows Live Mail Beta http://ideas.live.com/programpage.as...e-4911fb2b2e6d "Mike Bacon" wrote in message ... Norton is completely uninstalled, and the Windows Firewall is disabled. Thanks, Mike "Vijay" wrote in message ... I would Check the third party apps like Norton. Try to uncheck the option in norton where all the outgoign mails are being scanned. -- Vijay Sites that I would recommend http://office.microsoft.com/en-us/default.aspx http://support.microsoft.com/ Try the Windows Live Mail Beta http://ideas.live.com/programpage.as...e-4911fb2b2e6d "Mike Bacon" wrote in message ... Hi, Outlook Express is working fine for me, but I am unable to get Outlook 2002 to send (receive is ok). So I am fairly certain my settings are correct. Outlook worked for me before but a few days ago (when I arrived in Chad, and therefore have a new mail server to interact with) both receive and send stopped. I found online that I should disable email scanning in Norton, I did that and receive started working. I have since uninstalled Norton and even run the manual uninstall tool from the web site to be sure it is completely gone. I have no other anit-virus, firewall, etc, turned on. I have uninstalled and reinstalled Office 2002 Pro, with no change. The mail server here uses SSL on ports 995 and 465. The error message is: Task 'SIL (Field) Email - Sending and Receiving' reported error (0x800CCC60) : 'Your outgoing (SMTP) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). Like I said Outlook Express works fine so I think it may be an issue with Outlook config that is not ettign cleaned up at uninstall. Other people here on site have no problems with their mail. Any ideas, or help would be appreciated! Thanks, Mike Bacon
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#5
November 26th 06, 03:35 PM
posted to microsoft.public.outlook
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Outlook 2002 unable to Send via POP, Receive is OK
Did that already as well =) but no effect.
Also downloaded Norton unstall tool to verify it was all gone. no effect. Also created a new Outlook profile. no effect. I am currently trying to figure out how to more thoroughly uninstall Outlook to be sure whatever Norton messed up is really gone. Thanks, Mike Well in that case uninstall Outlook and reinstall Outlook. Norton is completely uninstalled, and the Windows Firewall is disabled. I would Check the third party apps like Norton. Try to uncheck the option in norton where all the outgoign mails are being scanned. -- "Mike Bacon" wrote in message ... Hi, Outlook Express is working fine for me, but I am unable to get Outlook 2002 to send (receive is ok). So I am fairly certain my settings are correct. Outlook worked for me before but a few days ago (when I arrived in Chad, and therefore have a new mail server to interact with) both receive and send stopped. I found online that I should disable email scanning in Norton, I did that and receive started working. I have since uninstalled Norton and even run the manual uninstall tool from the web site to be sure it is completely gone. I have no other anit-virus, firewall, etc, turned on. I have uninstalled and reinstalled Office 2002 Pro, with no change. The mail server here uses SSL on ports 995 and 465. The error message is: Task 'SIL (Field) Email - Sending and Receiving' reported error (0x800CCC60) : 'Your outgoing (SMTP) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). Like I said Outlook Express works fine so I think it may be an issue with Outlook config that is not ettign cleaned up at uninstall. Other people here on site have no problems with their mail. Any ideas, or help would be appreciated! Thanks, Mike Bacon
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#6
November 26th 06, 05:25 PM
posted to microsoft.public.outlook
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Outlook 2002 unable to Send via POP, Receive is OK
Rename the Outlook registry key in registry under
HKCU-software-microsoft-Office-outlook and in the HKLM(Local Machine) as well also rename which is in 10.0 9.0 8.0 do a detect and repair. I'm curious about outlook express say configure the account back again in outlook express now start Outlook and remove the accounts listed there and import account from outlook express -- Vijay Sites that I would recommend http://office.microsoft.com/en-us/default.aspx http://support.microsoft.com/ Try the Windows Live Mail Beta http://ideas.live.com/programpage.as...e-4911fb2b2e6d "Mike Bacon" wrote in message ... Did that already as well =) but no effect. Also downloaded Norton unstall tool to verify it was all gone. no effect. Also created a new Outlook profile. no effect. I am currently trying to figure out how to more thoroughly uninstall Outlook to be sure whatever Norton messed up is really gone. Thanks, Mike Well in that case uninstall Outlook and reinstall Outlook. Norton is completely uninstalled, and the Windows Firewall is disabled. I would Check the third party apps like Norton. Try to uncheck the option in norton where all the outgoign mails are being scanned. -- "Mike Bacon" wrote in message ... Hi, Outlook Express is working fine for me, but I am unable to get Outlook 2002 to send (receive is ok). So I am fairly certain my settings are correct. Outlook worked for me before but a few days ago (when I arrived in Chad, and therefore have a new mail server to interact with) both receive and send stopped. I found online that I should disable email scanning in Norton, I did that and receive started working. I have since uninstalled Norton and even run the manual uninstall tool from the web site to be sure it is completely gone. I have no other anit-virus, firewall, etc, turned on. I have uninstalled and reinstalled Office 2002 Pro, with no change. The mail server here uses SSL on ports 995 and 465. The error message is: Task 'SIL (Field) Email - Sending and Receiving' reported error (0x800CCC60) : 'Your outgoing (SMTP) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). Like I said Outlook Express works fine so I think it may be an issue with Outlook config that is not ettign cleaned up at uninstall. Other people here on site have no problems with their mail. Any ideas, or help would be appreciated! Thanks, Mike Bacon
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#7
November 26th 06, 07:47 PM
posted to microsoft.public.outlook
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Outlook 2002 unable to Send via POP, Receive is OK
If that does'nt work then try a new windows user account and don't forget
to backup registry before u rename it. -- Vijay Sites that I would recommend http://office.microsoft.com/en-us/default.aspx http://support.microsoft.com/ Try the Windows Live Mail Beta http://ideas.live.com/programpage.as...e-4911fb2b2e6d "Vijay" wrote in message ... Rename the Outlook registry key in registry under HKCU-software-microsoft-Office-outlook and in the HKLM(Local Machine) as well also rename which is in 10.0 9.0 8.0 do a detect and repair. I'm curious about outlook express say configure the account back again in outlook express now start Outlook and remove the accounts listed there and import account from outlook express -- Vijay Sites that I would recommend http://office.microsoft.com/en-us/default.aspx http://support.microsoft.com/ Try the Windows Live Mail Beta http://ideas.live.com/programpage.as...e-4911fb2b2e6d "Mike Bacon" wrote in message ... Did that already as well =) but no effect. Also downloaded Norton unstall tool to verify it was all gone. no effect. Also created a new Outlook profile. no effect. I am currently trying to figure out how to more thoroughly uninstall Outlook to be sure whatever Norton messed up is really gone. Thanks, Mike Well in that case uninstall Outlook and reinstall Outlook. Norton is completely uninstalled, and the Windows Firewall is disabled. I would Check the third party apps like Norton. Try to uncheck the option in norton where all the outgoign mails are being scanned. -- "Mike Bacon" wrote in message ... Hi, Outlook Express is working fine for me, but I am unable to get Outlook 2002 to send (receive is ok). So I am fairly certain my settings are correct. Outlook worked for me before but a few days ago (when I arrived in Chad, and therefore have a new mail server to interact with) both receive and send stopped. I found online that I should disable email scanning in Norton, I did that and receive started working. I have since uninstalled Norton and even run the manual uninstall tool from the web site to be sure it is completely gone. I have no other anit-virus, firewall, etc, turned on. I have uninstalled and reinstalled Office 2002 Pro, with no change. The mail server here uses SSL on ports 995 and 465. The error message is: Task 'SIL (Field) Email - Sending and Receiving' reported error (0x800CCC60) : 'Your outgoing (SMTP) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). Like I said Outlook Express works fine so I think it may be an issue with Outlook config that is not ettign cleaned up at uninstall. Other people here on site have no problems with their mail. Any ideas, or help would be appreciated! Thanks, Mike Bacon
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#8
November 27th 06, 02:20 PM
posted to microsoft.public.outlook
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Outlook 2002 unable to Send via POP, Receive is OK
Mike Bacon wrote:
Outlook Express is working fine for me, but I am unable to get Outlook 2002 to send (receive is ok). So I am fairly certain my settings are correct. Have you tried importing the Outlook Express account into Outlook? -- Brian Tillman
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#9
November 27th 06, 07:38 PM
posted to microsoft.public.outlook
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Outlook 2002 unable to Send via POP, Receive is OK
Yes I have. no change.
Thanks "Brian Tillman" wrote in message ... Mike Bacon wrote: Outlook Express is working fine for me, but I am unable to get Outlook 2002 to send (receive is ok). So I am fairly certain my settings are correct. Have you tried importing the Outlook Express account into Outlook? -- Brian Tillman
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#10
November 27th 06, 07:41 PM
posted to microsoft.public.outlook
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Outlook 2002 unable to Send via POP, Receive is OK
I cleaned the directories and registry (including the ones you list) prior
to my second reintall. No effect. Thanks! "Vijay" wrote in message ... Rename the Outlook registry key in registry under HKCU-software-microsoft-Office-outlook and in the HKLM(Local Machine) as well also rename which is in 10.0 9.0 8.0 do a detect and repair. I'm curious about outlook express say configure the account back again in outlook express now start Outlook and remove the accounts listed there and import account from outlook express -- Vijay Sites that I would recommend http://office.microsoft.com/en-us/default.aspx http://support.microsoft.com/ Try the Windows Live Mail Beta http://ideas.live.com/programpage.as...e-4911fb2b2e6d "Mike Bacon" wrote in message ... Did that already as well =) but no effect. Also downloaded Norton unstall tool to verify it was all gone. no effect. Also created a new Outlook profile. no effect. I am currently trying to figure out how to more thoroughly uninstall Outlook to be sure whatever Norton messed up is really gone. Thanks, Mike Well in that case uninstall Outlook and reinstall Outlook. Norton is completely uninstalled, and the Windows Firewall is disabled. I would Check the third party apps like Norton. Try to uncheck the option in norton where all the outgoign mails are being scanned. -- "Mike Bacon" wrote in message ... Hi, Outlook Express is working fine for me, but I am unable to get Outlook 2002 to send (receive is ok). So I am fairly certain my settings are correct. Outlook worked for me before but a few days ago (when I arrived in Chad, and therefore have a new mail server to interact with) both receive and send stopped. I found online that I should disable email scanning in Norton, I did that and receive started working. I have since uninstalled Norton and even run the manual uninstall tool from the web site to be sure it is completely gone. I have no other anit-virus, firewall, etc, turned on. I have uninstalled and reinstalled Office 2002 Pro, with no change. The mail server here uses SSL on ports 995 and 465. The error message is: Task 'SIL (Field) Email - Sending and Receiving' reported error (0x800CCC60) : 'Your outgoing (SMTP) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). Like I said Outlook Express works fine so I think it may be an issue with Outlook config that is not ettign cleaned up at uninstall. Other people here on site have no problems with their mail. Any ideas, or help would be appreciated! Thanks, Mike Bacon
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