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#1
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I've searched the groups and found people experiencing problems with
the new mail notification in Outlook 2007. The main problem is that the mail icon in the system tray will only appear when new mail arrives in the DEFAULT store inbox and stays there. If a rule moves the email to a different folder, no mail icon will show up, nor will it show up if email is delivered to an INBOX, but one that is not the default store (i.e. when using an exchange account and a POP account). So....I'm using the final Enterprise version, and the problem still exists. Rules can be created to show the desktop alert notification and also to play a sound, but if you aren't sitting in front of your computer that doesn't help much. Has anyone found a way to get the new mail icon to show up in the system tray when ANY new mail arrives? Thanks.... |
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#2
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I am presuming you have that option selected? Right click the Outlook icon in the notification area and ensure it is checked.
-- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, monkeyBite asked: | I've searched the groups and found people experiencing problems with | the new mail notification in Outlook 2007. The main problem is that | the mail icon in the system tray will only appear when new mail | arrives in the DEFAULT store inbox and stays there. If a rule moves | the email to a different folder, no mail icon will show up, nor will | it show up if email is delivered to an INBOX, but one that is not the | default store (i.e. when using an exchange account and a POP | account). | | So....I'm using the final Enterprise version, and the problem still | exists. Rules can be created to show the desktop alert notification | and also to play a sound, but if you aren't sitting in front of your | computer that doesn't help much. | | Has anyone found a way to get the new mail icon to show up in the | system tray when ANY new mail arrives? | | Thanks.... |
#3
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monkeyBite wrote:
Has anyone found a way to get the new mail icon to show up in the system tray when ANY new mail arrives? I posted a similar question a while back but no-one seemed to know. I have almost finished wrting an addon that will show an icon in the system tray when any mail arrives, whether it is moved by a rule or not. In addition to this, the icon will tell you how many un-read e-mails you have. Would you be interested in testing it for me? TIA |
#4
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elziko wrote:
I posted a similar question a while back but no-one seemed to know. I have almost finished wrting an addon that will show an icon in the system tray when any mail arrives, whether it is moved by a rule or not. In addition to this, the icon will tell you how many un-read e-mails you have. Would you be interested in testing it for me? It's not Windows hiding an inactive icon, is it? -- Brian Tillman |
#5
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Brian Tillman wrote:
It's not Windows hiding an inactive icon, is it? On my system I'm not hiding any system icons. Are you saying that if you recieve a single e-mail that is moved, by a rule, to a mail folder other than your inbox that you get to see a new mail icon in your system tray? |
#6
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elziko wrote:
Brian Tillman wrote: It's not Windows hiding an inactive icon, is it? On my system I'm not hiding any system icons. Are you saying that if you recieve a single e-mail that is moved, by a rule, to a mail folder other than your inbox that you get to see a new mail icon in your system tray? No. I hadn't read the initial post. If you move messages by rule from Inbox to another folder, the new message alert icon won't be displayed. That's how Outlook has behaved since Outlook 2003 SP2 (or perhaps SP1, I don't recall). It was a deliberate move on Microsoft's part at the request of people who didn't want the icon displayed unless the message stayed in the Inbox. Instead of providing an option to change the behavior for those who wanted it, Microsoft, as is their practice, made it an all-or-nothing choice. They love to alienate some of their clientele at the expense of the rest. They've nearly always done that. -- Brian Tillman |
#7
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Brian Tillman wrote:
No. I hadn't read the initial post. If you move messages by rule from Inbox to another folder, the new message alert icon won't be displayed. Good - I haven't wasted my time creating my addin then! |
#8
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I'd be interested in that addin if your planning to share it. I have email
coming in from 3 different accounts all being channeled to other folders and I get no notifications. This is very disappointing as it was working fine before I installed Office 2007. -- "elziko" wrote: Brian Tillman wrote: No. I hadn't read the initial post. If you move messages by rule from Inbox to another folder, the new message alert icon won't be displayed. Good - I haven't wasted my time creating my addin then! |
#9
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My 'Show new mail desktop alert' is definitely checked on the Outlook
systray icon menu, and it's not Windows hiding the icon either, I've set it to always show and I always check all the icons. @ TIA: yeah, I would like to test your add-in (email me), I really don't understand why Microsoft can't add an option to configure this specific new mail notification always on, or only on for Inbox. I mean, it will show the desktop alert for all mail even, but not the icon. Thanks for the responses, if anyone has any updates, please let us know. elziko wrote: monkeyBite wrote: Has anyone found a way to get the new mail icon to show up in the system tray when ANY new mail arrives? I posted a similar question a while back but no-one seemed to know. I have almost finished wrting an addon that will show an icon in the system tray when any mail arrives, whether it is moved by a rule or not. In addition to this, the icon will tell you how many un-read e-mails you have. Would you be interested in testing it for me? TIA |
#10
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You need to create a rule to display a desktop notification/alert when
messages arrive into the non-default folders. It should be fairly intuitive using the blank rule wizard. Its been a few years since I've set this up (it was like this in Office 2003). "monkeyBite" wrote: I've searched the groups and found people experiencing problems with the new mail notification in Outlook 2007. The main problem is that the mail icon in the system tray will only appear when new mail arrives in the DEFAULT store inbox and stays there. If a rule moves the email to a different folder, no mail icon will show up, nor will it show up if email is delivered to an INBOX, but one that is not the default store (i.e. when using an exchange account and a POP account). So....I'm using the final Enterprise version, and the problem still exists. Rules can be created to show the desktop alert notification and also to play a sound, but if you aren't sitting in front of your computer that doesn't help much. Has anyone found a way to get the new mail icon to show up in the system tray when ANY new mail arrives? Thanks.... |
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