Depends on your Outlook version. Go to Tools | Email Accounts, choose View
or change existing directories or address book. Is the Outlook Address Book
present?
--
Russ Valentine
[MVP-Outlook]
"Charles Woll" wrote in message
...
Russ, I have the same problem.. How do I remove the Outlook Address Book
Service from the profile??
charlie

"Russ Valentine [MVP-Outlook]" wrote in message
...
Simple. Just remove the Outlook Address Book Service from the profile,
restart Outlook, re-add it and make sure all Contact Folders are enabled
as email address books.
--
Russ Valentine
[MVP-Outlook]
"Charles Shapiro" wrote in message
...
I know for sure that all of the email address's are valid, remember I
made the exact same list on 2 other PC's and it worked perfectly. I did
not type the email address's, I just clicked on them from the list in the
contacts area.

What does one do if the address service is corrupt? This PC had MS
Office 2002 standard edition on it originally, and when I had this
problem I uninstalled this version and installed MS Office Pro 2003,
thinking it would fix the problem, but it did not.

I will check that when I get to work and get back to you this evening.

Thank You.

..Chip..

"Russ Valentine [MVP-Outlook]" wrote in message
...
It will help track down the problem. Either one of your recipient
addresses is corrupt or the address service is corrupt. This will help
tell which it is.
--
Russ Valentine
[MVP-Outlook]
"Charles Shapiro" wrote in message
...
I have not looked there, but I will tomorrow and get back to you with
the results.

Thanks Russ.


..Chip..


"Russ Valentine [MVP-Outlook]" wrote in message
...
If you look in the Outlook Address Book view, does this DL appear?
--
Russ Valentine
[MVP-Outlook]
"Charles Shapiro" wrote in message
...
I create the list by going into the contacts, then NEW, DISTRIBUTION
LIST. Then I select members and name the list "Service Advisors".
Once the list is made I try and send an email to the list, by
clicking on the list in the contact list with the right mouse button,
and select "new message to contact". It puts the name of the list in
the To: field, but it is not underlined, nor does it have the + sign
in front of it. If I try to send the message, it says something like
Service Advisor is not a valid email and it gives me some choices to
make (can't remember exactly what they are).

If I go back and view the distribution list all 13 names & email
address's are there.

Thanks for your assistance..

I did these exact steps on another PC at work and it worked
perfectly..

..Chip..

"Russ Valentine [MVP-Outlook]" wrote in message
...
How are you creating the list? How are you selecting this list as
the recipient? What is the error message you get and what steps
produce it?
--
Russ Valentine
[MVP-Outlook]
"Charles Shapiro" wrote in message
...
Hi All.

I am trying to create a distribution list (in Outlook) on a PC
running Windows XP and Office 2003 professional. I have been able
to create the list on another computer, but not on this one, I
create the list and when I try to create a new message to send, it
acts like the name of the list is not valid and it wants an email
address. The name does not come up underlined in the TO: field
like it should. I have these lists at home and at work and all
except this one work as designed. I have deleted and recreated
the list, but it 's always the same result.

Any ideas?

Thanks.

..Chip..

Russ, found the way to delete and change the directories yesterday, but did
not fix the problem.
When I attempted to send the msg to my group list, I got an error something
like "unable to execute function". Recreating the group list not help.
Today, I deleted the suggested autofill with the group name in it, recreated
the list and it now works!
Thanks for your help.
charlie

"Russ Valentine [MVP-Outlook]" wrote in message
...
Depends on your Outlook version. Go to Tools | Email Accounts, choose View
or change existing directories or address book. Is the Outlook Address
Book present?
--
Russ Valentine
[MVP-Outlook]
"Charles Woll" wrote in message
...
Russ, I have the same problem.. How do I remove the Outlook Address Book
Service from the profile??
charlie

"Russ Valentine [MVP-Outlook]" wrote in message
...
Simple. Just remove the Outlook Address Book Service from the profile,
restart Outlook, re-add it and make sure all Contact Folders are enabled
as email address books.
--
Russ Valentine
[MVP-Outlook]
"Charles Shapiro" wrote in message
...
I know for sure that all of the email address's are valid, remember I
made the exact same list on 2 other PC's and it worked perfectly. I
did not type the email address's, I just clicked on them from the list
in the contacts area.

What does one do if the address service is corrupt? This PC had MS
Office 2002 standard edition on it originally, and when I had this
problem I uninstalled this version and installed MS Office Pro 2003,
thinking it would fix the problem, but it did not.

I will check that when I get to work and get back to you this evening.

Thank You.

..Chip..

"Russ Valentine [MVP-Outlook]" wrote in message
...
It will help track down the problem. Either one of your recipient
addresses is corrupt or the address service is corrupt. This will help
tell which it is.
--
Russ Valentine
[MVP-Outlook]
"Charles Shapiro" wrote in message
...
I have not looked there, but I will tomorrow and get back to you with
the results.

Thanks Russ.


..Chip..


"Russ Valentine [MVP-Outlook]" wrote in message
...
If you look in the Outlook Address Book view, does this DL appear?
--
Russ Valentine
[MVP-Outlook]
"Charles Shapiro" wrote in message
...
I create the list by going into the contacts, then NEW, DISTRIBUTION
LIST. Then I select members and name the list "Service Advisors".
Once the list is made I try and send an email to the list, by
clicking on the list in the contact list with the right mouse
button, and select "new message to contact". It puts the name of
the list in the To: field, but it is not underlined, nor does it
have the + sign in front of it. If I try to send the message, it
says something like Service Advisor is not a valid email and it
gives me some choices to make (can't remember exactly what they
are).

If I go back and view the distribution list all 13 names & email
address's are there.

Thanks for your assistance..

I did these exact steps on another PC at work and it worked
perfectly..

..Chip..

"Russ Valentine [MVP-Outlook]" wrote in message
...
How are you creating the list? How are you selecting this list as
the recipient? What is the error message you get and what steps
produce it?
--
Russ Valentine
[MVP-Outlook]
"Charles Shapiro" wrote in message
...
Hi All.

I am trying to create a distribution list (in Outlook) on a PC
running Windows XP and Office 2003 professional. I have been
able to create the list on another computer, but not on this one,
I create the list and when I try to create a new message to send,
it acts like the name of the list is not valid and it wants an
email address. The name does not come up underlined in the TO:
field like it should. I have these lists at home and at work and
all except this one work as designed. I have deleted and
recreated the list, but it 's always the same result.

Any ideas?

Thanks.

..Chip..

A complete and accurate description of how you were selecting this DL as a
recipient would have told us what the problem was. Nowhere was it apparent
that you were using autocompletion instead of the Outlook Address Book.
--
Russ Valentine
[MVP-Outlook]
"Charles Woll" wrote in message
...
Russ, found the way to delete and change the directories yesterday, but
did not fix the problem.
When I attempted to send the msg to my group list, I got an error
something like "unable to execute function". Recreating the group list
not help.
Today, I deleted the suggested autofill with the group name in it,
recreated the list and it now works!
Thanks for your help.
charlie

"Russ Valentine [MVP-Outlook]" wrote in message
...
Depends on your Outlook version. Go to Tools | Email Accounts, choose
View or change existing directories or address book. Is the Outlook
Address Book present?
--
Russ Valentine
[MVP-Outlook]
"Charles Woll" wrote in message
...
Russ, I have the same problem.. How do I remove the Outlook Address
Book Service from the profile??
charlie

"Russ Valentine [MVP-Outlook]" wrote in message
...
Simple. Just remove the Outlook Address Book Service from the profile,
restart Outlook, re-add it and make sure all Contact Folders are
enabled as email address books.
--
Russ Valentine
[MVP-Outlook]
"Charles Shapiro" wrote in message
...
I know for sure that all of the email address's are valid, remember I
made the exact same list on 2 other PC's and it worked perfectly. I
did not type the email address's, I just clicked on them from the list
in the contacts area.

What does one do if the address service is corrupt? This PC had MS
Office 2002 standard edition on it originally, and when I had this
problem I uninstalled this version and installed MS Office Pro 2003,
thinking it would fix the problem, but it did not.

I will check that when I get to work and get back to you this evening.

Thank You.

..Chip..

"Russ Valentine [MVP-Outlook]" wrote in message
...
It will help track down the problem. Either one of your recipient
addresses is corrupt or the address service is corrupt. This will
help tell which it is.
--
Russ Valentine
[MVP-Outlook]
"Charles Shapiro" wrote in message
...
I have not looked there, but I will tomorrow and get back to you with
the results.

Thanks Russ.


..Chip..


"Russ Valentine [MVP-Outlook]" wrote in message
...
If you look in the Outlook Address Book view, does this DL appear?
--
Russ Valentine
[MVP-Outlook]
"Charles Shapiro" wrote in message
...
I create the list by going into the contacts, then NEW,
DISTRIBUTION LIST. Then I select members and name the list "Service
Advisors". Once the list is made I try and send an email to the
list, by clicking on the list in the contact list with the right
mouse button, and select "new message to contact". It puts the
name of the list in the To: field, but it is not underlined, nor
does it have the + sign in front of it. If I try to send the
message, it says something like Service Advisor is not a valid
email and it gives me some choices to make (can't remember exactly
what they are).

If I go back and view the distribution list all 13 names & email
address's are there.

Thanks for your assistance..

I did these exact steps on another PC at work and it worked
perfectly..

..Chip..

"Russ Valentine [MVP-Outlook]" wrote in
message ...
How are you creating the list? How are you selecting this list as
the recipient? What is the error message you get and what steps
produce it?
--
Russ Valentine
[MVP-Outlook]
"Charles Shapiro" wrote in message
...
Hi All.

I am trying to create a distribution list (in Outlook) on a PC
running Windows XP and Office 2003 professional. I have been
able to create the list on another computer, but not on this
one, I create the list and when I try to create a new message to
send, it acts like the name of the list is not valid and it
wants an email address. The name does not come up underlined in
the TO: field like it should. I have these lists at home and at
work and all except this one work as designed. I have deleted
and recreated the list, but it 's always the same result.

Any ideas?

Thanks.

..Chip..

Sorry... charlie

"Russ Valentine [MVP-Outlook]" wrote in message
...
A complete and accurate description of how you were selecting this DL as a
recipient would have told us what the problem was. Nowhere was it apparent
that you were using autocompletion instead of the Outlook Address Book.
--
Russ Valentine
[MVP-Outlook]
"Charles Woll" wrote in message
...
Russ, found the way to delete and change the directories yesterday, but
did not fix the problem.
When I attempted to send the msg to my group list, I got an error
something like "unable to execute function". Recreating the group list
not help.
Today, I deleted the suggested autofill with the group name in it,
recreated the list and it now works!
Thanks for your help.
charlie

"Russ Valentine [MVP-Outlook]" wrote in message
...
Depends on your Outlook version. Go to Tools | Email Accounts, choose
View or change existing directories or address book. Is the Outlook
Address Book present?
--
Russ Valentine
[MVP-Outlook]
"Charles Woll" wrote in message
...
Russ, I have the same problem.. How do I remove the Outlook Address
Book Service from the profile??
charlie

"Russ Valentine [MVP-Outlook]" wrote in message
...
Simple. Just remove the Outlook Address Book Service from the profile,
restart Outlook, re-add it and make sure all Contact Folders are
enabled as email address books.
--
Russ Valentine
[MVP-Outlook]
"Charles Shapiro" wrote in message
...
I know for sure that all of the email address's are valid, remember I
made the exact same list on 2 other PC's and it worked perfectly. I
did not type the email address's, I just clicked on them from the list
in the contacts area.

What does one do if the address service is corrupt? This PC had MS
Office 2002 standard edition on it originally, and when I had this
problem I uninstalled this version and installed MS Office Pro 2003,
thinking it would fix the problem, but it did not.

I will check that when I get to work and get back to you this
evening.

Thank You.

..Chip..

"Russ Valentine [MVP-Outlook]" wrote in message
...
It will help track down the problem. Either one of your recipient
addresses is corrupt or the address service is corrupt. This will
help tell which it is.
--
Russ Valentine
[MVP-Outlook]
"Charles Shapiro" wrote in message
...
I have not looked there, but I will tomorrow and get back to you
with the results.

Thanks Russ.


..Chip..


"Russ Valentine [MVP-Outlook]" wrote in message
...
If you look in the Outlook Address Book view, does this DL appear?
--
Russ Valentine
[MVP-Outlook]
"Charles Shapiro" wrote in message
...
I create the list by going into the contacts, then NEW,
DISTRIBUTION LIST. Then I select members and name the list
"Service Advisors". Once the list is made I try and send an email
to the list, by clicking on the list in the contact list with the
right mouse button, and select "new message to contact". It puts
the name of the list in the To: field, but it is not underlined,
nor does it have the + sign in front of it. If I try to send the
message, it says something like Service Advisor is not a valid
email and it gives me some choices to make (can't remember exactly
what they are).

If I go back and view the distribution list all 13 names & email
address's are there.

Thanks for your assistance..

I did these exact steps on another PC at work and it worked
perfectly..

..Chip..

"Russ Valentine [MVP-Outlook]" wrote in
message
...
How are you creating the list? How are you selecting this list
as the recipient? What is the error message you get and what
steps produce it?
--
Russ Valentine
[MVP-Outlook]
"Charles Shapiro" wrote in message
...
Hi All.

I am trying to create a distribution list (in Outlook) on a PC
running Windows XP and Office 2003 professional. I have been
able to create the list on another computer, but not on this
one, I create the list and when I try to create a new message
to send, it acts like the name of the list is not valid and it
wants an email address. The name does not come up underlined
in the TO: field like it should. I have these lists at home
and at work and all except this one work as designed. I have
deleted and recreated the list, but it 's always the same
result.

Any ideas?

Thanks.

..Chip..

Not a problem. Trying to troubleshoot via newsgroup posts is a unique
challenge on both sides.
--
Russ Valentine
[MVP-Outlook]
"Charles Woll" wrote in message
...
Sorry... charlie

"Russ Valentine [MVP-Outlook]" wrote in message
...
A complete and accurate description of how you were selecting this DL as a
recipient would have told us what the problem was. Nowhere was it apparent
that you were using autocompletion instead of the Outlook Address Book.
--
Russ Valentine
[MVP-Outlook]
"Charles Woll" wrote in message
...
Russ, found the way to delete and change the directories yesterday, but
did not fix the problem.
When I attempted to send the msg to my group list, I got an error
something like "unable to execute function". Recreating the group list
not help.
Today, I deleted the suggested autofill with the group name in it,
recreated the list and it now works!
Thanks for your help.
charlie

"Russ Valentine [MVP-Outlook]" wrote in message
...
Depends on your Outlook version. Go to Tools | Email Accounts, choose
View or change existing directories or address book. Is the Outlook
Address Book present?
--
Russ Valentine
[MVP-Outlook]
"Charles Woll" wrote in message
...
Russ, I have the same problem.. How do I remove the Outlook Address
Book Service from the profile??
charlie

"Russ Valentine [MVP-Outlook]" wrote in message
...
Simple. Just remove the Outlook Address Book Service from the
profile, restart Outlook, re-add it and make sure all Contact Folders
are enabled as email address books.
--
Russ Valentine
[MVP-Outlook]
"Charles Shapiro" wrote in message
...
I know for sure that all of the email address's are valid, remember I
made the exact same list on 2 other PC's and it worked perfectly. I
did not type the email address's, I just clicked on them from the
list in the contacts area.

What does one do if the address service is corrupt? This PC had MS
Office 2002 standard edition on it originally, and when I had this
problem I uninstalled this version and installed MS Office Pro 2003,
thinking it would fix the problem, but it did not.

I will check that when I get to work and get back to you this
evening.

Thank You.

..Chip..

"Russ Valentine [MVP-Outlook]" wrote in message
...
It will help track down the problem. Either one of your recipient
addresses is corrupt or the address service is corrupt. This will
help tell which it is.
--
Russ Valentine
[MVP-Outlook]
"Charles Shapiro" wrote in message
...
I have not looked there, but I will tomorrow and get back to you
with the results.

Thanks Russ.


..Chip..


"Russ Valentine [MVP-Outlook]" wrote in
message ...
If you look in the Outlook Address Book view, does this DL
appear?
--
Russ Valentine
[MVP-Outlook]
"Charles Shapiro" wrote in message
...
I create the list by going into the contacts, then NEW,
DISTRIBUTION LIST. Then I select members and name the list
"Service Advisors". Once the list is made I try and send an email
to the list, by clicking on the list in the contact list with the
right mouse button, and select "new message to contact". It puts
the name of the list in the To: field, but it is not underlined,
nor does it have the + sign in front of it. If I try to send the
message, it says something like Service Advisor is not a valid
email and it gives me some choices to make (can't remember
exactly what they are).

If I go back and view the distribution list all 13 names & email
address's are there.

Thanks for your assistance..

I did these exact steps on another PC at work and it worked
perfectly..

..Chip..

"Russ Valentine [MVP-Outlook]" wrote in
message
...
How are you creating the list? How are you selecting this list
as the recipient? What is the error message you get and what
steps produce it?
--
Russ Valentine
[MVP-Outlook]
"Charles Shapiro" wrote in message
...
Hi All.

I am trying to create a distribution list (in Outlook) on a PC
running Windows XP and Office 2003 professional. I have been
able to create the list on another computer, but not on this
one, I create the list and when I try to create a new message
to send, it acts like the name of the list is not valid and it
wants an email address. The name does not come up underlined
in the TO: field like it should. I have these lists at home
and at work and all except this one work as designed. I have
deleted and recreated the list, but it 's always the same
result.

Any ideas?

Thanks.

..Chip..