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I am running Outlook 2007 Pro and recently installed Windows Desktop
Search 3.0, on a Windows XP SP 2 machine. For probably one or two weeks, it was working great. I could search through all my Outlook items, including personal folders, etc. But recently, probably two or so days ago, Outlook seems to have disapeared from the index. I have tried re-installing WDS multiple times, including deleting all registry keys relating to it, I have tried restoring WDS to default settings, I've tried rebuilding the index, all with no luck. I have made sure my inbox and personal folders are selected for indexing in Outlook. I have confirmed that the correct profile is set as a default in my mail settings. I have worked through all the suggestions in the Microsoft WDS Troubleshooting Guide. There are many other things I've tried after reading postings on various groups, and some MS Forums. I even uninstalled Office and WDS, rebooted, and reinstalled them both. I have also tried deleting and recreating my mail profile. I have noticed when WDS is building its index, it initially reports that there are thousands of items to be indexed, i.e., it appears to be aware of all my Outlook items, but as it scans through all the items, they are not added to the total number of items in the index. It seems to be scanning over them, and then ignoring them. Outlook is aware WDS is building its index, because when I perform a search during indexing, it tells me that the results are incomplete because indexing is in progress (and reports no results). But when indexing is completed, it still returns zero results. I know indexing is completed because in the Outlook indexing status, it says that Outlook has completed indexing my messages. I've completely drawn a blank. I have no idea what the problem might be, but I suspect that it's Outlook that's being funny here. If anyone has any suggestions, they would be greatly appreciated. |
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