I am away from our office for an extended period of time. We use
Exchange, but I have my Outlook 2003 client configured to save a copy
of my email offline in an OST file. So where I am, I am using Outlook
exclusively offline with no connection to the server. But my login
profile for Windows 2000 (my OS) got messed up (long story), and I
created a new login profile for myself. So I log into Windows 2000
with a different user name than I used to. My old OST file is in a
directory called this:

C:\Documents and Settings\old_user_name\Local Settings\Application
Data\Microsoft

I have copied the OST file to the new location for my new profile:

C:\Documents and Settings\new_user_name\Local Settings\Application
Data\Microsoft

But when I start Outlook, I can't get it to import/restore data from
this OST file. I also have a PST file and have been able to
import/restore that one just fine by connecting to the PST.

Any ideas?

thanks,
John