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#1
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Hello,
I just had to reinstall Outlook and am having trouble reconfiguring my system. On the properties menu I have my email account configured. I can send a test message OK. When I try to add a .pst file an error message appears that says "this file is not compatible with this version of the Personal Folders information service. Please contact your administrator." What does this mean? Just yesterday I had this .pst running on my Outlook. Some glitch occured and Outlook would not open properly--so i uninstalled and reinstalled. As I recall, I was using Outlook 2003. This is Office XP and Outlook 2002. Thanks, Ginger Shaw |
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#2
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It means what it says. PST files created in Outlook 2003 are not compatible
with earlier versions. -- Russ Valentine [MVP-Outlook] "Ginger" wrote in message ... Hello, I just had to reinstall Outlook and am having trouble reconfiguring my system. On the properties menu I have my email account configured. I can send a test message OK. When I try to add a .pst file an error message appears that says "this file is not compatible with this version of the Personal Folders information service. Please contact your administrator." What does this mean? Just yesterday I had this .pst running on my Outlook. Some glitch occured and Outlook would not open properly--so i uninstalled and reinstalled. As I recall, I was using Outlook 2003. This is Office XP and Outlook 2002. Thanks, Ginger Shaw |
#3
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Ginger wrote:
On the properties menu I have my email account configured. I can send a test message OK. When I try to add a .pst file an error message appears that says "this file is not compatible with this version of the Personal Folders information service. Please contact your administrator." What does this mean? Just what it says. You can't use an Outlook 2003 PST in any earlier version of Outlook. -- Brian Tillman |
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