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Outlook locks up immediately when opened



 
 
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  #1  
Old February 4th 07, 04:34 AM posted to microsoft.public.outlook
David Mursch
external usenet poster
 
Posts: 7
Default Outlook locks up immediately when opened

Hi - I Use Outlook with W2k My system recently
locked up, and I closed Outlook from Task Manager. Now it opens,
does a scan of the archive.pst, and immediately locks up.

When I closed OL with Task Manager, it was in the
process of recieving an email, and I think that may be the problem. I have
tried deleting the 'view' file, moving the archive and contacts files,
restarting, rebooting etx. but none of that worked. I did recieve the
offending email from the earthlink server ysubng OE, thinking if I got
it off the server that would free up OL, but that didn't help either.
I also put in the original Office Professional CD that I used to install the
program in the first place and ran the utility that checks for errors in
Office programs and that didn't help.

I am thinking maybe I will have to do a re-install, but that makes me
nervous because I don't want to mess up the hundreds of contacts and the
myriad of business emails I have in there. I am self employed and losing
any of thant would be a big big problem.

Can you help?

..rdm


--
R. David Mursch
222 Ridge Top Drive
Connelly Springs, NC 28612
828 879-1186


  #2  
Old February 4th 07, 09:41 AM posted to microsoft.public.outlook
DL
external usenet poster
 
Posts: 2,598
Default Outlook locks up immediately when opened

If you rely on data for business, especially, not having backups is a recipe
for disaster, but I guess you know now.

Initially try running the repair tool, scanpst.exe on the pst's (with OL
closed) run it several times.

"David Mursch" wrote in message
...
Hi - I Use Outlook with W2k My system recently
locked up, and I closed Outlook from Task Manager. Now it opens,
does a scan of the archive.pst, and immediately locks up.

When I closed OL with Task Manager, it was in the
process of recieving an email, and I think that may be the problem. I

have
tried deleting the 'view' file, moving the archive and contacts files,
restarting, rebooting etx. but none of that worked. I did recieve the
offending email from the earthlink server ysubng OE, thinking if I got
it off the server that would free up OL, but that didn't help either.
I also put in the original Office Professional CD that I used to install

the
program in the first place and ran the utility that checks for errors in
Office programs and that didn't help.

I am thinking maybe I will have to do a re-install, but that makes me
nervous because I don't want to mess up the hundreds of contacts and the
myriad of business emails I have in there. I am self employed and losing
any of thant would be a big big problem.

Can you help?

.rdm


--
R. David Mursch
222 Ridge Top Drive
Connelly Springs, NC 28612
828 879-1186




  #3  
Old February 5th 07, 12:49 AM posted to microsoft.public.outlook
David Mursch
external usenet poster
 
Posts: 7
Default Outlook locks up immediately when opened

Thanks for the response, I ran scanpst on the archive.pst and outlook.pst
files, three times each and no errors were reported for any of the scans.
Those are the only *pst files that the W2K search utility returned.

Is there anything else I could try?

Thanks.rdm

"DL" address@invalid wrote in message
...
If you rely on data for business, especially, not having backups is a

recipe
for disaster, but I guess you know now.

Initially try running the repair tool, scanpst.exe on the pst's (with OL
closed) run it several times.

"David Mursch" wrote in message
...
Hi - I Use Outlook with W2k My system recently
locked up, and I closed Outlook from Task Manager. Now it opens,
does a scan of the archive.pst, and immediately locks up.

When I closed OL with Task Manager, it was in the
process of recieving an email, and I think that may be the problem. I

have
tried deleting the 'view' file, moving the archive and contacts files,
restarting, rebooting etx. but none of that worked. I did recieve the
offending email from the earthlink server ysubng OE, thinking if I got
it off the server that would free up OL, but that didn't help either.
I also put in the original Office Professional CD that I used to install

the
program in the first place and ran the utility that checks for errors in
Office programs and that didn't help.

I am thinking maybe I will have to do a re-install, but that makes me
nervous because I don't want to mess up the hundreds of contacts and the
myriad of business emails I have in there. I am self employed and

losing
any of thant would be a big big problem.

Can you help?

.rdm


--
R. David Mursch
222 Ridge Top Drive
Connelly Springs, NC 28612
828 879-1186






  #4  
Old February 5th 07, 09:52 AM posted to microsoft.public.outlook
DL
external usenet poster
 
Posts: 2,598
Default Outlook locks up immediately when opened

Try creating a new Profile, and attach only your main pst (not the archive)

"David Mursch" wrote in message
...
Thanks for the response, I ran scanpst on the archive.pst and outlook.pst
files, three times each and no errors were reported for any of the scans.
Those are the only *pst files that the W2K search utility returned.

Is there anything else I could try?

Thanks.rdm

"DL" address@invalid wrote in message
...
If you rely on data for business, especially, not having backups is a

recipe
for disaster, but I guess you know now.

Initially try running the repair tool, scanpst.exe on the pst's (with OL
closed) run it several times.

"David Mursch" wrote in message
...
Hi - I Use Outlook with W2k My system recently
locked up, and I closed Outlook from Task Manager. Now it opens,
does a scan of the archive.pst, and immediately locks up.

When I closed OL with Task Manager, it was in the
process of recieving an email, and I think that may be the problem. I

have
tried deleting the 'view' file, moving the archive and contacts files,
restarting, rebooting etx. but none of that worked. I did recieve the
offending email from the earthlink server ysubng OE, thinking if I got
it off the server that would free up OL, but that didn't help either.
I also put in the original Office Professional CD that I used to

install
the
program in the first place and ran the utility that checks for errors

in
Office programs and that didn't help.

I am thinking maybe I will have to do a re-install, but that makes me
nervous because I don't want to mess up the hundreds of contacts and

the
myriad of business emails I have in there. I am self employed and

losing
any of thant would be a big big problem.

Can you help?

.rdm


--
R. David Mursch
222 Ridge Top Drive
Connelly Springs, NC 28612
828 879-1186








  #5  
Old February 5th 07, 01:28 PM posted to microsoft.public.outlook
David Mursch
external usenet poster
 
Posts: 7
Default Outlook locks up immediately when opened

Well, that worked pretty well; I can open OL and get to all my contacts and
email files except for the inbox. The one corrupt email is still stuck in
the inbox and when I try to get into the inbox, OL locks up and I have to
shut it down using Task Manager. How can I get over this?

........rdm


"DL" address@invalid wrote in message
...
Try creating a new Profile, and attach only your main pst (not the

archive)

"David Mursch" wrote in message
...
Thanks for the response, I ran scanpst on the archive.pst and

outlook.pst
files, three times each and no errors were reported for any of the

scans.
Those are the only *pst files that the W2K search utility returned.

Is there anything else I could try?

Thanks.rdm

"DL" address@invalid wrote in message
...
If you rely on data for business, especially, not having backups is a

recipe
for disaster, but I guess you know now.

Initially try running the repair tool, scanpst.exe on the pst's (with

OL
closed) run it several times.

"David Mursch" wrote in message
...
Hi - I Use Outlook with W2k My system recently
locked up, and I closed Outlook from Task Manager. Now it opens,
does a scan of the archive.pst, and immediately locks up.

When I closed OL with Task Manager, it was in the
process of recieving an email, and I think that may be the problem.

I
have
tried deleting the 'view' file, moving the archive and contacts

files,
restarting, rebooting etx. but none of that worked. I did recieve

the
offending email from the earthlink server ysubng OE, thinking if I

got
it off the server that would free up OL, but that didn't help

either.
I also put in the original Office Professional CD that I used to

install
the
program in the first place and ran the utility that checks for

errors
in
Office programs and that didn't help.

I am thinking maybe I will have to do a re-install, but that makes

me
nervous because I don't want to mess up the hundreds of contacts and

the
myriad of business emails I have in there. I am self employed and

losing
any of thant would be a big big problem.

Can you help?

.rdm


--
R. David Mursch
222 Ridge Top Drive
Connelly Springs, NC 28612
828 879-1186










  #6  
Old February 5th 07, 04:40 PM posted to microsoft.public.outlook
DL
external usenet poster
 
Posts: 2,598
Default Outlook locks up immediately when opened

Try opening OL and select FileWork Offline

"David Mursch" wrote in message
...
Well, that worked pretty well; I can open OL and get to all my contacts

and
email files except for the inbox. The one corrupt email is still stuck in
the inbox and when I try to get into the inbox, OL locks up and I have to
shut it down using Task Manager. How can I get over this?

.......rdm


"DL" address@invalid wrote in message
...
Try creating a new Profile, and attach only your main pst (not the

archive)

"David Mursch" wrote in message
...
Thanks for the response, I ran scanpst on the archive.pst and

outlook.pst
files, three times each and no errors were reported for any of the

scans.
Those are the only *pst files that the W2K search utility returned.

Is there anything else I could try?

Thanks.rdm

"DL" address@invalid wrote in message
...
If you rely on data for business, especially, not having backups is

a
recipe
for disaster, but I guess you know now.

Initially try running the repair tool, scanpst.exe on the pst's

(with
OL
closed) run it several times.

"David Mursch" wrote in message
...
Hi - I Use Outlook with W2k My system recently
locked up, and I closed Outlook from Task Manager. Now it opens,
does a scan of the archive.pst, and immediately locks up.

When I closed OL with Task Manager, it was in the
process of recieving an email, and I think that may be the

problem.
I
have
tried deleting the 'view' file, moving the archive and contacts

files,
restarting, rebooting etx. but none of that worked. I did recieve

the
offending email from the earthlink server ysubng OE, thinking if I

got
it off the server that would free up OL, but that didn't help

either.
I also put in the original Office Professional CD that I used to

install
the
program in the first place and ran the utility that checks for

errors
in
Office programs and that didn't help.

I am thinking maybe I will have to do a re-install, but that makes

me
nervous because I don't want to mess up the hundreds of contacts

and
the
myriad of business emails I have in there. I am self employed and
losing
any of thant would be a big big problem.

Can you help?

.rdm


--
R. David Mursch
222 Ridge Top Drive
Connelly Springs, NC 28612
828 879-1186












 




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