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#1
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Hi - I Use Outlook with W2k My system recently
locked up, and I closed Outlook from Task Manager. Now it opens, does a scan of the archive.pst, and immediately locks up. When I closed OL with Task Manager, it was in the process of recieving an email, and I think that may be the problem. I have tried deleting the 'view' file, moving the archive and contacts files, restarting, rebooting etx. but none of that worked. I did recieve the offending email from the earthlink server ysubng OE, thinking if I got it off the server that would free up OL, but that didn't help either. I also put in the original Office Professional CD that I used to install the program in the first place and ran the utility that checks for errors in Office programs and that didn't help. I am thinking maybe I will have to do a re-install, but that makes me nervous because I don't want to mess up the hundreds of contacts and the myriad of business emails I have in there. I am self employed and losing any of thant would be a big big problem. Can you help? ..rdm -- R. David Mursch 222 Ridge Top Drive Connelly Springs, NC 28612 828 879-1186 |
#2
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If you rely on data for business, especially, not having backups is a recipe
for disaster, but I guess you know now. Initially try running the repair tool, scanpst.exe on the pst's (with OL closed) run it several times. "David Mursch" wrote in message ... Hi - I Use Outlook with W2k My system recently locked up, and I closed Outlook from Task Manager. Now it opens, does a scan of the archive.pst, and immediately locks up. When I closed OL with Task Manager, it was in the process of recieving an email, and I think that may be the problem. I have tried deleting the 'view' file, moving the archive and contacts files, restarting, rebooting etx. but none of that worked. I did recieve the offending email from the earthlink server ysubng OE, thinking if I got it off the server that would free up OL, but that didn't help either. I also put in the original Office Professional CD that I used to install the program in the first place and ran the utility that checks for errors in Office programs and that didn't help. I am thinking maybe I will have to do a re-install, but that makes me nervous because I don't want to mess up the hundreds of contacts and the myriad of business emails I have in there. I am self employed and losing any of thant would be a big big problem. Can you help? .rdm -- R. David Mursch 222 Ridge Top Drive Connelly Springs, NC 28612 828 879-1186 |
#3
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Thanks for the response, I ran scanpst on the archive.pst and outlook.pst
files, three times each and no errors were reported for any of the scans. Those are the only *pst files that the W2K search utility returned. Is there anything else I could try? Thanks.rdm "DL" address@invalid wrote in message ... If you rely on data for business, especially, not having backups is a recipe for disaster, but I guess you know now. Initially try running the repair tool, scanpst.exe on the pst's (with OL closed) run it several times. "David Mursch" wrote in message ... Hi - I Use Outlook with W2k My system recently locked up, and I closed Outlook from Task Manager. Now it opens, does a scan of the archive.pst, and immediately locks up. When I closed OL with Task Manager, it was in the process of recieving an email, and I think that may be the problem. I have tried deleting the 'view' file, moving the archive and contacts files, restarting, rebooting etx. but none of that worked. I did recieve the offending email from the earthlink server ysubng OE, thinking if I got it off the server that would free up OL, but that didn't help either. I also put in the original Office Professional CD that I used to install the program in the first place and ran the utility that checks for errors in Office programs and that didn't help. I am thinking maybe I will have to do a re-install, but that makes me nervous because I don't want to mess up the hundreds of contacts and the myriad of business emails I have in there. I am self employed and losing any of thant would be a big big problem. Can you help? .rdm -- R. David Mursch 222 Ridge Top Drive Connelly Springs, NC 28612 828 879-1186 |
#4
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Try creating a new Profile, and attach only your main pst (not the archive)
"David Mursch" wrote in message ... Thanks for the response, I ran scanpst on the archive.pst and outlook.pst files, three times each and no errors were reported for any of the scans. Those are the only *pst files that the W2K search utility returned. Is there anything else I could try? Thanks.rdm "DL" address@invalid wrote in message ... If you rely on data for business, especially, not having backups is a recipe for disaster, but I guess you know now. Initially try running the repair tool, scanpst.exe on the pst's (with OL closed) run it several times. "David Mursch" wrote in message ... Hi - I Use Outlook with W2k My system recently locked up, and I closed Outlook from Task Manager. Now it opens, does a scan of the archive.pst, and immediately locks up. When I closed OL with Task Manager, it was in the process of recieving an email, and I think that may be the problem. I have tried deleting the 'view' file, moving the archive and contacts files, restarting, rebooting etx. but none of that worked. I did recieve the offending email from the earthlink server ysubng OE, thinking if I got it off the server that would free up OL, but that didn't help either. I also put in the original Office Professional CD that I used to install the program in the first place and ran the utility that checks for errors in Office programs and that didn't help. I am thinking maybe I will have to do a re-install, but that makes me nervous because I don't want to mess up the hundreds of contacts and the myriad of business emails I have in there. I am self employed and losing any of thant would be a big big problem. Can you help? .rdm -- R. David Mursch 222 Ridge Top Drive Connelly Springs, NC 28612 828 879-1186 |
#5
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Well, that worked pretty well; I can open OL and get to all my contacts and
email files except for the inbox. The one corrupt email is still stuck in the inbox and when I try to get into the inbox, OL locks up and I have to shut it down using Task Manager. How can I get over this? ........rdm "DL" address@invalid wrote in message ... Try creating a new Profile, and attach only your main pst (not the archive) "David Mursch" wrote in message ... Thanks for the response, I ran scanpst on the archive.pst and outlook.pst files, three times each and no errors were reported for any of the scans. Those are the only *pst files that the W2K search utility returned. Is there anything else I could try? Thanks.rdm "DL" address@invalid wrote in message ... If you rely on data for business, especially, not having backups is a recipe for disaster, but I guess you know now. Initially try running the repair tool, scanpst.exe on the pst's (with OL closed) run it several times. "David Mursch" wrote in message ... Hi - I Use Outlook with W2k My system recently locked up, and I closed Outlook from Task Manager. Now it opens, does a scan of the archive.pst, and immediately locks up. When I closed OL with Task Manager, it was in the process of recieving an email, and I think that may be the problem. I have tried deleting the 'view' file, moving the archive and contacts files, restarting, rebooting etx. but none of that worked. I did recieve the offending email from the earthlink server ysubng OE, thinking if I got it off the server that would free up OL, but that didn't help either. I also put in the original Office Professional CD that I used to install the program in the first place and ran the utility that checks for errors in Office programs and that didn't help. I am thinking maybe I will have to do a re-install, but that makes me nervous because I don't want to mess up the hundreds of contacts and the myriad of business emails I have in there. I am self employed and losing any of thant would be a big big problem. Can you help? .rdm -- R. David Mursch 222 Ridge Top Drive Connelly Springs, NC 28612 828 879-1186 |
#6
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Try opening OL and select FileWork Offline
"David Mursch" wrote in message ... Well, that worked pretty well; I can open OL and get to all my contacts and email files except for the inbox. The one corrupt email is still stuck in the inbox and when I try to get into the inbox, OL locks up and I have to shut it down using Task Manager. How can I get over this? .......rdm "DL" address@invalid wrote in message ... Try creating a new Profile, and attach only your main pst (not the archive) "David Mursch" wrote in message ... Thanks for the response, I ran scanpst on the archive.pst and outlook.pst files, three times each and no errors were reported for any of the scans. Those are the only *pst files that the W2K search utility returned. Is there anything else I could try? Thanks.rdm "DL" address@invalid wrote in message ... If you rely on data for business, especially, not having backups is a recipe for disaster, but I guess you know now. Initially try running the repair tool, scanpst.exe on the pst's (with OL closed) run it several times. "David Mursch" wrote in message ... Hi - I Use Outlook with W2k My system recently locked up, and I closed Outlook from Task Manager. Now it opens, does a scan of the archive.pst, and immediately locks up. When I closed OL with Task Manager, it was in the process of recieving an email, and I think that may be the problem. I have tried deleting the 'view' file, moving the archive and contacts files, restarting, rebooting etx. but none of that worked. I did recieve the offending email from the earthlink server ysubng OE, thinking if I got it off the server that would free up OL, but that didn't help either. I also put in the original Office Professional CD that I used to install the program in the first place and ran the utility that checks for errors in Office programs and that didn't help. I am thinking maybe I will have to do a re-install, but that makes me nervous because I don't want to mess up the hundreds of contacts and the myriad of business emails I have in there. I am self employed and losing any of thant would be a big big problem. Can you help? .rdm -- R. David Mursch 222 Ridge Top Drive Connelly Springs, NC 28612 828 879-1186 |
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