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Bug found in Outlook 2007



 
 
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  #1  
Old February 22nd 07, 05:08 PM posted to microsoft.public.outlook
Michael Wexin
external usenet poster
 
Posts: 2
Default Bug found in Outlook 2007

There is a BUG in Outlook 2007 build 12.0.4518.1014.

I have TWO profiles, and very often when I start with the non-Default one,
and then close it and restart Outlook 2007, I no longer have a choice to
select which profile to start it with. The only way to fix that is to go
Task Manager, and manually kill OUTLOOK.EXE and then restart it. Then, it
works fine.

They need to FIX this annoying problem. I tried finding where I can submit
a bug report, but could not find anything of sorts on their website.

P.S. I am running Vista Ultimate together with this setup.

Ads
  #2  
Old February 22nd 07, 06:41 PM posted to microsoft.public.outlook
Christian Goeller
external usenet poster
 
Posts: 164
Default Bug found in Outlook 2007

Michael Wexin, you wrote on Thu, 22 Feb 2007 16:08:44 GMT:

I have TWO profiles, and very often when I start with the non-Default
one, and then close it and restart Outlook 2007, I no longer have a
choice to select which profile to start it with. The only way to
fix that is to go Task Manager, and manually kill OUTLOOK.EXE and
then restart it. Then, it works fine.


I think it's not a bug in Outlook. Anything prevents that Outlook closes
correctly (the task "outlook.exe" still appears in the task manger after
closing Outlook). It might be an add-in that causes the problem. Go to
the Trust Center in Outlook and deactivate all installed add-ins and see
if Outlook closes correctly. If yes, the request which profile you want
to start should appear again.

For more information read http://www.slipstick.com/problems/close.htm

--
Best Regards
Christian Goeller
http://www.outlookfaq.net
  #3  
Old February 22nd 07, 08:02 PM posted to microsoft.public.outlook
Michael Wexin
external usenet poster
 
Posts: 2
Default Bug found in Outlook 2007

Hi Chris,

The only non-Microsoft add-in that I can see there is my Kaspersky
Anti-Virus 6 (the very latest version). And I really don't think it's
causing it.
All other add-ins are all Office 2007 or Microsoft related.

- Michael

"Christian Goeller" wrote in message
...
Michael Wexin, you wrote on Thu, 22 Feb 2007 16:08:44 GMT:

I have TWO profiles, and very often when I start with the non-Default
one, and then close it and restart Outlook 2007, I no longer have a
choice to select which profile to start it with. The only way to
fix that is to go Task Manager, and manually kill OUTLOOK.EXE and
then restart it. Then, it works fine.


I think it's not a bug in Outlook. Anything prevents that Outlook closes
correctly (the task "outlook.exe" still appears in the task manger after
closing Outlook). It might be an add-in that causes the problem. Go to
the Trust Center in Outlook and deactivate all installed add-ins and see
if Outlook closes correctly. If yes, the request which profile you want
to start should appear again.

For more information read http://www.slipstick.com/problems/close.htm

--
Best Regards
Christian Goeller
http://www.outlookfaq.net


  #4  
Old February 22nd 07, 09:10 PM posted to microsoft.public.outlook
Sue Mosher [MVP-Outlook]
external usenet poster
 
Posts: 11,651
Default Bug found in Outlook 2007

It should easy enough for you to find out by disabling it.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"Michael Wexin" wrote in message newsNlDh.3434$vu2.2097@trnddc04...
Hi Chris,

The only non-Microsoft add-in that I can see there is my Kaspersky
Anti-Virus 6 (the very latest version). And I really don't think it's
causing it.
All other add-ins are all Office 2007 or Microsoft related.

- Michael

"Christian Goeller" wrote in message
...
Michael Wexin, you wrote on Thu, 22 Feb 2007 16:08:44 GMT:

I have TWO profiles, and very often when I start with the non-Default
one, and then close it and restart Outlook 2007, I no longer have a
choice to select which profile to start it with. The only way to
fix that is to go Task Manager, and manually kill OUTLOOK.EXE and
then restart it. Then, it works fine.


I think it's not a bug in Outlook. Anything prevents that Outlook closes
correctly (the task "outlook.exe" still appears in the task manger after
closing Outlook). It might be an add-in that causes the problem. Go to
the Trust Center in Outlook and deactivate all installed add-ins and see
if Outlook closes correctly. If yes, the request which profile you want
to start should appear again.

For more information read http://www.slipstick.com/problems/close.htm

--
Best Regards
Christian Goeller
http://www.outlookfaq.net


  #5  
Old February 23rd 07, 12:28 AM posted to microsoft.public.outlook
Benjamin Gay [MSFT]
external usenet poster
 
Posts: 27
Default Bug found in Outlook 2007

I have TWO profiles, and very often when I start with the non-Default one,
and then close it and restart Outlook 2007, I no longer have a choice to
select which profile to start it with.


This is by design. You will only be prompted for a profile if this is the
first instance (ie there is not another instance of Outlook.exe running.)
and you have prompt for profile selected.

I think the real issue here is what is causing Outlook to not close in a
timely manner. You might want to check to see if you have any other add-in's
that are still running.

Thanks


--
Benjamin Gay [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights

  #6  
Old February 23rd 07, 01:36 AM posted to microsoft.public.outlook
Christian Goeller
external usenet poster
 
Posts: 164
Default Bug found in Outlook 2007

Sue Mosher [MVP-Outlook], you wrote on Thu, 22 Feb 2007 15:10:28 -0500:

It should easy enough for you to find out by disabling it.




--
Best Regards
Christian Goeller
http://www.outlookfaq.net
 




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