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#1
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I have Outlook 2003 and all of a sudden, any incoming email that enters my
Inbox, displays only who the email is to (usually me) instead of who it's from. For example: if I receive an email from my friend Tim Highfield, in the Inbox column, there should be a message header which has the envelope icon and "Tim Highfield" next to it, with the subject underneath, and the date on the far right. But instead of "Tim Highfield", my name appears instead! Or more precisely, the name of the person Tim sent it to, namely me. But what is equally weird is that when I move the message into another folder, it then does what it's supposed to do and puts Tim's name (the sender's name) at the top instead of mine. I've tried running the "Detect and Repair" feature under "Help", running the SCANPST.EXE program on the Outlook.pst file, and adjusted the "Arranged by" feature in Outlook every which way (to my knowledge); all without success. I've got the latest version Norton Antivirus too and have performed a full system scan, also without success. I'm not a novice computer user, but not a computer science graduate, so I figure there might be something technical I'm not aware of that's gone pear shaped. Just to see whether it was just Outlook, I ran Outlook Express and that worked fine. Has anyone come across this problem before? What did you do about it? I'd greatly appreciate any suggestions not already mentioned. Kind regards Arron |
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#3
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Could you be specific about what I've changed? I'm out of ideas.
"Arron Metcalf" wrote: I have Outlook 2003 and all of a sudden, any incoming email that enters my Inbox, displays only who the email is to (usually me) instead of who it's from. For example: if I receive an email from my friend Tim Highfield, in the Inbox column, there should be a message header which has the envelope icon and "Tim Highfield" next to it, with the subject underneath, and the date on the far right. But instead of "Tim Highfield", my name appears instead! Or more precisely, the name of the person Tim sent it to, namely me. But what is equally weird is that when I move the message into another folder, it then does what it's supposed to do and puts Tim's name (the sender's name) at the top instead of mine. I've tried running the "Detect and Repair" feature under "Help", running the SCANPST.EXE program on the Outlook.pst file, and adjusted the "Arranged by" feature in Outlook every which way (to my knowledge); all without success. I've got the latest version Norton Antivirus too and have performed a full system scan, also without success. I'm not a novice computer user, but not a computer science graduate, so I figure there might be something technical I'm not aware of that's gone pear shaped. Just to see whether it was just Outlook, I ran Outlook Express and that worked fine. Has anyone come across this problem before? What did you do about it? I'd greatly appreciate any suggestions not already mentioned. Kind regards Arron |
#4
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I finally worked it out. After disabling the "reading pane" I worked out that
the fields had somehow been altered. By going into the customization section (which can't be done when the reading pane is enabled) I was able to restore it to what was originally set. There is no other way that the view can be altered than if you enable the reading pane, which I've never done in Outlook. So I don't know how else it got changed because no one else uses the computer. Maybe it's time for a reformat to get the gremlins out. Thanks anyway Arron "Arron Metcalf" wrote: I have Outlook 2003 and all of a sudden, any incoming email that enters my Inbox, displays only who the email is to (usually me) instead of who it's from. For example: if I receive an email from my friend Tim Highfield, in the Inbox column, there should be a message header which has the envelope icon and "Tim Highfield" next to it, with the subject underneath, and the date on the far right. But instead of "Tim Highfield", my name appears instead! Or more precisely, the name of the person Tim sent it to, namely me. But what is equally weird is that when I move the message into another folder, it then does what it's supposed to do and puts Tim's name (the sender's name) at the top instead of mine. I've tried running the "Detect and Repair" feature under "Help", running the SCANPST.EXE program on the Outlook.pst file, and adjusted the "Arranged by" feature in Outlook every which way (to my knowledge); all without success. I've got the latest version Norton Antivirus too and have performed a full system scan, also without success. I'm not a novice computer user, but not a computer science graduate, so I figure there might be something technical I'm not aware of that's gone pear shaped. Just to see whether it was just Outlook, I ran Outlook Express and that worked fine. Has anyone come across this problem before? What did you do about it? I'd greatly appreciate any suggestions not already mentioned. Kind regards Arron |
#5
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I finally worked it out. After disabling the "reading pane" I worked out that
the fields had somehow been altered. By going into the customization section (which can't be done when the reading pane is enabled) I was able to restore it to what was originally set. There is no other way that the view can be altered than if you enable the reading pane, which I've never done in Outlook. So I don't know how else it got changed because no one else uses the computer. Maybe it's time for a reformat to get the gremlins out. Thanks anyway Arron "Arron Metcalf" wrote: I have Outlook 2003 and all of a sudden, any incoming email that enters my Inbox, displays only who the email is to (usually me) instead of who it's from. For example: if I receive an email from my friend Tim Highfield, in the Inbox column, there should be a message header which has the envelope icon and "Tim Highfield" next to it, with the subject underneath, and the date on the far right. But instead of "Tim Highfield", my name appears instead! Or more precisely, the name of the person Tim sent it to, namely me. But what is equally weird is that when I move the message into another folder, it then does what it's supposed to do and puts Tim's name (the sender's name) at the top instead of mine. I've tried running the "Detect and Repair" feature under "Help", running the SCANPST.EXE program on the Outlook.pst file, and adjusted the "Arranged by" feature in Outlook every which way (to my knowledge); all without success. I've got the latest version Norton Antivirus too and have performed a full system scan, also without success. I'm not a novice computer user, but not a computer science graduate, so I figure there might be something technical I'm not aware of that's gone pear shaped. Just to see whether it was just Outlook, I ran Outlook Express and that worked fine. Has anyone come across this problem before? What did you do about it? I'd greatly appreciate any suggestions not already mentioned. Kind regards Arron |
#6
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I finally worked it out. To alter the order and what fields are displayed,
the reading pane must first be disabled and then the view customised after right-clicking on the fields. The odd thing is, you can only do this when the reading pane is disabled; so how did this happen when I've never used that view before in Outlook? No one else has access to the computer either. Maybe it's time to reformat the gremlins out. Thanks though Arron "Arron Metcalf" wrote: I have Outlook 2003 and all of a sudden, any incoming email that enters my Inbox, displays only who the email is to (usually me) instead of who it's from. For example: if I receive an email from my friend Tim Highfield, in the Inbox column, there should be a message header which has the envelope icon and "Tim Highfield" next to it, with the subject underneath, and the date on the far right. But instead of "Tim Highfield", my name appears instead! Or more precisely, the name of the person Tim sent it to, namely me. But what is equally weird is that when I move the message into another folder, it then does what it's supposed to do and puts Tim's name (the sender's name) at the top instead of mine. I've tried running the "Detect and Repair" feature under "Help", running the SCANPST.EXE program on the Outlook.pst file, and adjusted the "Arranged by" feature in Outlook every which way (to my knowledge); all without success. I've got the latest version Norton Antivirus too and have performed a full system scan, also without success. I'm not a novice computer user, but not a computer science graduate, so I figure there might be something technical I'm not aware of that's gone pear shaped. Just to see whether it was just Outlook, I ran Outlook Express and that worked fine. Has anyone come across this problem before? What did you do about it? I'd greatly appreciate any suggestions not already mentioned. Kind regards Arron |
#7
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Did you read the post from Mex? He provided the details. It is not necessary
to disable the reading pane. You can also simply reset the view to put it back into its default state. -- Russ Valentine [MVP-Outlook] "Arron Metcalf" wrote in message ... I finally worked it out. To alter the order and what fields are displayed, the reading pane must first be disabled and then the view customised after right-clicking on the fields. The odd thing is, you can only do this when the reading pane is disabled; so how did this happen when I've never used that view before in Outlook? No one else has access to the computer either. Maybe it's time to reformat the gremlins out. Thanks though Arron "Arron Metcalf" wrote: I have Outlook 2003 and all of a sudden, any incoming email that enters my Inbox, displays only who the email is to (usually me) instead of who it's from. For example: if I receive an email from my friend Tim Highfield, in the Inbox column, there should be a message header which has the envelope icon and "Tim Highfield" next to it, with the subject underneath, and the date on the far right. But instead of "Tim Highfield", my name appears instead! Or more precisely, the name of the person Tim sent it to, namely me. But what is equally weird is that when I move the message into another folder, it then does what it's supposed to do and puts Tim's name (the sender's name) at the top instead of mine. I've tried running the "Detect and Repair" feature under "Help", running the SCANPST.EXE program on the Outlook.pst file, and adjusted the "Arranged by" feature in Outlook every which way (to my knowledge); all without success. I've got the latest version Norton Antivirus too and have performed a full system scan, also without success. I'm not a novice computer user, but not a computer science graduate, so I figure there might be something technical I'm not aware of that's gone pear shaped. Just to see whether it was just Outlook, I ran Outlook Express and that worked fine. Has anyone come across this problem before? What did you do about it? I'd greatly appreciate any suggestions not already mentioned. Kind regards Arron |
#8
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Hi Russ
No I missed his post. But I figured that out just now too :-). Thanks thought for all the support. Arron "Russ Valentine [MVP-Outlook]" wrote: Did you read the post from Mex? He provided the details. It is not necessary to disable the reading pane. You can also simply reset the view to put it back into its default state. -- Russ Valentine [MVP-Outlook] "Arron Metcalf" wrote in message ... I finally worked it out. To alter the order and what fields are displayed, the reading pane must first be disabled and then the view customised after right-clicking on the fields. The odd thing is, you can only do this when the reading pane is disabled; so how did this happen when I've never used that view before in Outlook? No one else has access to the computer either. Maybe it's time to reformat the gremlins out. Thanks though Arron "Arron Metcalf" wrote: I have Outlook 2003 and all of a sudden, any incoming email that enters my Inbox, displays only who the email is to (usually me) instead of who it's from. For example: if I receive an email from my friend Tim Highfield, in the Inbox column, there should be a message header which has the envelope icon and "Tim Highfield" next to it, with the subject underneath, and the date on the far right. But instead of "Tim Highfield", my name appears instead! Or more precisely, the name of the person Tim sent it to, namely me. But what is equally weird is that when I move the message into another folder, it then does what it's supposed to do and puts Tim's name (the sender's name) at the top instead of mine. I've tried running the "Detect and Repair" feature under "Help", running the SCANPST.EXE program on the Outlook.pst file, and adjusted the "Arranged by" feature in Outlook every which way (to my knowledge); all without success. I've got the latest version Norton Antivirus too and have performed a full system scan, also without success. I'm not a novice computer user, but not a computer science graduate, so I figure there might be something technical I'm not aware of that's gone pear shaped. Just to see whether it was just Outlook, I ran Outlook Express and that worked fine. Has anyone come across this problem before? What did you do about it? I'd greatly appreciate any suggestions not already mentioned. Kind regards Arron |
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