Hi There,

I am trying to fix some problems our company is having with the e-mail
system.

we are using Microsoft outlook 2000. the problem is.....

We use the same server for incoming and outgoing mail. eg.
mail.xxxxxxxxx.co.uk, the problem is we can all (8 of us) receive mail but
we can't send it. we have tried the firewall but no ports or programs are
blocked. it must be something in our building as when I went home I set up
my work account on my laptop and could send and receive it from there.

This is urgent, so all help would be appreciated.

Regards

John wrote:

we are using Microsoft outlook 2000. the problem is.....

We use the same server for incoming and outgoing mail. eg.
mail.xxxxxxxxx.co.uk, the problem is we can all (8 of us) receive
mail but we can't send it. we have tried the firewall but no ports or
programs are blocked. it must be something in our building as when I
went home I set up my work account on my laptop and could send and
receive it from there.

Exactly what happens when you try to send?
--
Brian Tillman

it's saying that we can't access the mail server and giving an error code.
0x800ccc08
"Brian Tillman" wrote in message
...
John wrote:

we are using Microsoft outlook 2000. the problem is.....

We use the same server for incoming and outgoing mail. eg.
mail.xxxxxxxxx.co.uk, the problem is we can all (8 of us) receive
mail but we can't send it. we have tried the firewall but no ports or
programs are blocked. it must be something in our building as when I
went home I set up my work account on my laptop and could send and
receive it from there.

Exactly what happens when you try to send?
--
Brian Tillman

John, you wrote on Mon, 5 Mar 2007 14:09:06 -0000:

0x800ccc08

See if http://support.microsoft.com/kb/813514/en-us helps.

--
Best Regards
Christian Goeller
http://www.outlookfaq.net

'0x800CCC08 INVALID_STATE' description N/A and nothing else but this could
also mean message download incomplete.

Normally you can only sent mail from servers you directly connect to
i.e. internal to your ISP or servers you have to authenticate on i.e.
supply name/password. This is done to stop spammers and mail relaying.

Check that first you are properly authenticated to your SMTP server, if so
then check with the server admins of the server giving you this error. You
may also want log into and check your ISP webmail to see if you can send
using that method.

--
Kathleen Orland
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"John" wrote:

it's saying that we can't access the mail server and giving an error code.
0x800ccc08
"Brian Tillman" wrote in message
...
John wrote:

we are using Microsoft outlook 2000. the problem is.....

We use the same server for incoming and outgoing mail. eg.
mail.xxxxxxxxx.co.uk, the problem is we can all (8 of us) receive
mail but we can't send it. we have tried the firewall but no ports or
programs are blocked. it must be something in our building as when I
went home I set up my work account on my laptop and could send and
receive it from there.

Exactly what happens when you try to send?
--
Brian Tillman

Can you please provide an error message and/or error number please? Your
message is a little too vague to troubleshoot. Also, remember to check the
application event viewer.

--
Kathleen Orland
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"John" wrote:

Hi There,

I am trying to fix some problems our company is having with the e-mail
system.

we are using Microsoft outlook 2000. the problem is.....

We use the same server for incoming and outgoing mail. eg.
mail.xxxxxxxxx.co.uk, the problem is we can all (8 of us) receive mail but
we can't send it. we have tried the firewall but no ports or programs are
blocked. it must be something in our building as when I went home I set up
my work account on my laptop and could send and receive it from there.

This is urgent, so all help would be appreciated.

Regards

John - "mail.xxxxx.co.uk" designates an smtp server - receive mail - the
counter part to send mail would be something like "pop3.xxxxx.co.uk".


"John" wrote in message
...
Hi There,

I am trying to fix some problems our company is having with the e-mail
system.

we are using Microsoft outlook 2000. the problem is.....

We use the same server for incoming and outgoing mail. eg.
mail.xxxxxxxxx.co.uk, the problem is we can all (8 of us) receive mail but
we can't send it. we have tried the firewall but no ports or programs are
blocked. it must be something in our building as when I went home I set up
my work account on my laptop and could send and receive it from there.

This is urgent, so all help would be appreciated.

Regards

AJR wrote:

John - "mail.xxxxx.co.uk" designates an smtp server - receive mail -
the counter part to send mail would be something like
"pop3.xxxxx.co.uk".

Not necessarily. Some ISPs run the POP and SMTP servers on the same
machine.
--
Brian Tillman