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#1
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I can't take it anymore, so I beg an MVP to please respond to this e-
mail. I've encountered the following problem sporadically for several years in various versions of Outlook, but it has happened twice today with important e-mails, to important people, and I'm mad. Every so often, with no discernible rhyme or reason, pasting text into a message body using the CTRL-V function will immediately send the e- mail (without even pasting the text). No, I'm not accidentally hitting CTRL-ENTER, and no, I'm not hitting any other keys along the way. This is simply a matter of having an e-mail open (with an address in the address field), hitting CTRL-V in the body to paste something from the clipboard (a URL, some plain text, doesn't seem to matter what), and having the e-mail zapped from my screen and get sent. Needless to say, this results in stupid-looking e-mails for the recipient. "Thank you for the interview opportunity. Please have a look at my resume he" BLANK Google searches on both the Web and in newsgroups have turned up only a few posts about this -- but then, searching for "outlook and ctrl-v and send," etc., doesn't exactly make for an easy hunt, so who knows what's out there on the topic. The few references I've found offer no solutions, let alone explanations. In fact, at this point I don't even care if there is a solution. I just need to know what the explanation is. Something this frustrating cannot remain this mysterious without making it that much more frustrating... Thanks very much. |
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#3
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Diane Poremsky [MVP] wrote:
Every so often, with no discernible rhyme or reason, pasting text into a message body using the CTRL-V function will immediately send the e- mail (without even pasting the text). No, I'm not accidentally hitting CTRL-ENTER, and no, I'm not hitting any other keys along the way. This is simply a matter of having an e-mail open (with an address in the address field), hitting CTRL-V in the body to paste something from the clipboard (a URL, some plain text, doesn't seem to matter what), and having the e-mail zapped from my screen and get sent. what addins are installed? do you have any tweak or keyboard remappers installed? In addition, what software do you have on the system that might capture key strokes? If it was an add-in, I'd expect it to happen every time you hit control-v, but it sounds like you might run a different piece of software that occasionally jumps in and reads the control-v and sends a control-enter. Do you ever try the menu to paste, or are you always using the keyboard shortcut? And, if you can train yourself, just start putting something completely un-resolvable (I used to put in xyzzyxyzzyxyzzy) into the CC line. IIRC, pop3/imap in OL won't just try to send it, but you'll want to verify that just to be sure. -- f.h. |
#4
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"what addins are installed? do you have any tweak or keyboard
remappers installed? " None, and no. I wish it were that simple. And actually, this has happened on at least three different PCs, including my (very clean) computer at work. "In addition, what software do you have on the system that might capture key strokes?" None. "Do you ever try the menu to paste, or are you always using the keyboard shortcut?" As far as I can recall, this has happened only with the CTRL-V shortcut. Like I say, there are other reports of this behavior floating around out there, and most of these users are baffled just like me -- reporting that there's no errant typing, no apparent software conflicts, that it happens only every so often, etc. I've tried to figure out a pattern. Like crazy I've tried, down to scribbling down every action I can recall prior to the paste/send. But it never matches up into a discernable pattern. I can type a bit into the body of the e-mail, go to my browser, copy 10 paragraphs, paste, and BOOM. I can type a bit, copy two words from a Notepad file, paste, BOOM. I can have an empty draft, copy whatever, paste, BOOM. It can be the first e-mail of the day, or the 50th. It can be with my cheapo Office Depot keyboard at home, or my MS Comfort Curve keyboard at work. None of it seems to matter. On Mar 5, 10:50 pm, "F.H. Muffman" wrote: Diane Poremsky [MVP] wrote: Every so often, with no discernible rhyme or reason, pasting text into a message body using the CTRL-V function will immediately send the e- mail (without even pasting the text). No, I'm not accidentally hitting CTRL-ENTER, and no, I'm not hitting any other keys along the way. This is simply a matter of having an e-mail open (with an address in the address field), hitting CTRL-V in the body to paste something from the clipboard (a URL, some plain text, doesn't seem to matter what), and having the e-mail zapped from my screen and get sent. what addins are installed? do you have any tweak or keyboard remappers installed? In addition, what software do you have on the system that might capture key strokes? If it was an add-in, I'd expect it to happen every time you hit control-v, but it sounds like you might run a different piece of software that occasionally jumps in and reads the control-v and sends a control-enter. Do you ever try the menu to paste, or are you always using the keyboard shortcut? And, if you can train yourself, just start putting something completely un-resolvable (I used to put in xyzzyxyzzyxyzzy) into the CC line. IIRC, pop3/imap in OL won't just try to send it, but you'll want to verify that just to be sure. -- f.h. |
#5
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None, and no. I wish it were that simple. And actually, this has
happened on at least three different PCs, including my (very clean) computer at work. All computers you use? Or is this referring to the other instances you found? When it happens to very few people while working correctly for 100's, it is something with the system - possibly a driver or utility installed by the vendor - not a bug in Outlook. You say your system is very clean - what all is installed besides office? What computer model do you use? did any of the others who had this problem mention their computer model? -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: wrote in message oups.com... "what addins are installed? do you have any tweak or keyboard remappers installed? " None, and no. I wish it were that simple. And actually, this has happened on at least three different PCs, including my (very clean) computer at work. "In addition, what software do you have on the system that might capture key strokes?" None. "Do you ever try the menu to paste, or are you always using the keyboard shortcut?" As far as I can recall, this has happened only with the CTRL-V shortcut. Like I say, there are other reports of this behavior floating around out there, and most of these users are baffled just like me -- reporting that there's no errant typing, no apparent software conflicts, that it happens only every so often, etc. I've tried to figure out a pattern. Like crazy I've tried, down to scribbling down every action I can recall prior to the paste/send. But it never matches up into a discernable pattern. I can type a bit into the body of the e-mail, go to my browser, copy 10 paragraphs, paste, and BOOM. I can type a bit, copy two words from a Notepad file, paste, BOOM. I can have an empty draft, copy whatever, paste, BOOM. It can be the first e-mail of the day, or the 50th. It can be with my cheapo Office Depot keyboard at home, or my MS Comfort Curve keyboard at work. None of it seems to matter. On Mar 5, 10:50 pm, "F.H. Muffman" wrote: Diane Poremsky [MVP] wrote: Every so often, with no discernible rhyme or reason, pasting text into a message body using the CTRL-V function will immediately send the e- mail (without even pasting the text). No, I'm not accidentally hitting CTRL-ENTER, and no, I'm not hitting any other keys along the way. This is simply a matter of having an e-mail open (with an address in the address field), hitting CTRL-V in the body to paste something from the clipboard (a URL, some plain text, doesn't seem to matter what), and having the e-mail zapped from my screen and get sent. what addins are installed? do you have any tweak or keyboard remappers installed? In addition, what software do you have on the system that might capture key strokes? If it was an add-in, I'd expect it to happen every time you hit control-v, but it sounds like you might run a different piece of software that occasionally jumps in and reads the control-v and sends a control-enter. Do you ever try the menu to paste, or are you always using the keyboard shortcut? And, if you can train yourself, just start putting something completely un-resolvable (I used to put in xyzzyxyzzyxyzzy) into the CC line. IIRC, pop3/imap in OL won't just try to send it, but you'll want to verify that just to be sure. -- f.h. |
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#7
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I must confess that this is the first time that I have heard of this issue
as well. Whilst this issue is being investigated might I suggest that you add a rule to delay delivery of your messages by a few minutes. This way if you do inadvertently have a message sent out you can catch it in time before it causes you any further embarrassment. -- Benjamin Gay [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights |
#8
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On Mar 5, 11:27 pm, "Diane Poremsky [MVP]" wrote:
None, and no. I wish it were that simple. And actually, this has happened on at least three different PCs, including my (very clean) computer at work. All computers you use? Or is this referring to the other instances you found? Yes, I meant that these were three PCs used by me. I found a handful of links to reports by others, if not so informative; I've pasted them into a response below. When it happens to very few people while working correctly for 100's, it is something with the system - possibly a driver or utility installed by the vendor - not a bug in Outlook. You say your system is very clean - what all is installed besides office? What computer model do you use? did any of the others who had this problem mention their computer model? I'll see later today if I can find some common links between the two guilty PCs I can currently access (home and work). Thank you, by the way, for your responses. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks?http://www.outlook-tips.net/beginner/ Outlook 2007:http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips:http://www.outlook-tips.net/ Outlook & Exchange Solutions Center:http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: wrote in message oups.com... "what addins are installed? do you have any tweak or keyboard remappers installed? " None, and no. I wish it were that simple. And actually, this has happened on at least three different PCs, including my (very clean) computer at work. "In addition, what software do you have on the system that might capture key strokes?" None. "Do you ever try the menu to paste, or are you always using the keyboard shortcut?" As far as I can recall, this has happened only with the CTRL-V shortcut. Like I say, there are other reports of this behavior floating around out there, and most of these users are baffled just like me -- reporting that there's no errant typing, no apparent software conflicts, that it happens only every so often, etc. I've tried to figure out a pattern. Like crazy I've tried, down to scribbling down every action I can recall prior to the paste/send. But it never matches up into a discernable pattern. I can type a bit into the body of the e-mail, go to my browser, copy 10 paragraphs, paste, and BOOM. I can type a bit, copy two words from a Notepad file, paste, BOOM. I can have an empty draft, copy whatever, paste, BOOM. It can be the first e-mail of the day, or the 50th. It can be with my cheapo Office Depot keyboard at home, or my MS Comfort Curve keyboard at work. None of it seems to matter. On Mar 5, 10:50 pm, "F.H. Muffman" wrote: Diane Poremsky [MVP] wrote: Every so often, with no discernible rhyme or reason, pasting text into a message body using the CTRL-V function will immediately send the e- mail (without even pasting the text). No, I'm not accidentally hitting CTRL-ENTER, and no, I'm not hitting any other keys along the way. This is simply a matter of having an e-mail open (with an address in the address field), hitting CTRL-V in the body to paste something from the clipboard (a URL, some plain text, doesn't seem to matter what), and having the e-mail zapped from my screen and get sent. what addins are installed? do you have any tweak or keyboard remappers installed? In addition, what software do you have on the system that might capture key strokes? If it was an add-in, I'd expect it to happen every time you hit control-v, but it sounds like you might run a different piece of software that occasionally jumps in and reads the control-v and sends a control-enter. Do you ever try the menu to paste, or are you always using the keyboard shortcut? And, if you can train yourself, just start putting something completely un-resolvable (I used to put in xyzzyxyzzyxyzzy) into the CC line. IIRC, pop3/imap in OL won't just try to send it, but you'll want to verify that just to be sure. -- f.h. |
#9
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Like you, I had trouble seaching for this. Out of curiousity, can you point
me to the other mentions of this behaviour? I'd really like to see what they said. It might give me a spark for something to search for. Managed to scrape up a couple: http://groups.google.com/group/micro...0ad26a7db6c77a http://groups.google.com/group/micro...d7ff9f611b3a64 http://help.lockergnome.com/office/O...ict594140.html Found one from a woman who assumes she's just hitting bad keys (but I'll bet it's actually this whole deal -- I kept assuming the same thing when it first happened): http://groups.google.com/group/micro...aec15e0333eb31 So, just to make sure, it only seems to happen on the first control-v in the message. IOW, whatever is causing this, while random, isn't random beyond the unsent message window. Yes, that's right: an unsent e-mail with an address in the address field. And good point: As far as I can recall, it is indeed always the first instance of CTRL-V on that unsent body. (Though not necessarily the first CTRL-V during that session of Outlook.) You say the machine is 'clean'. So, that tells me that there is *no* software installed on the system besides Office? Sorry, that was just me being a layman using a term that probably has a technical meaning. What I meant is that the work PC is scrupulously maintained by high-level corporate admins, and so isn't filled with random gunk as a home PC might be. Because of those same corporate admins, I won't be able to post further to this thread until tonight. ;-) |
#10
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Ok... so it happens to you on different computers you use. Look for common
things between the systems- programs, hardware.... voice activation. Speech utilities are an often overlooked cause when weird things happen. If it's enabled and a microphone is connected in a noisy room, funny things will happen. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: wrote in message oups.com... On Mar 5, 11:27 pm, "Diane Poremsky [MVP]" wrote: None, and no. I wish it were that simple. And actually, this has happened on at least three different PCs, including my (very clean) computer at work. All computers you use? Or is this referring to the other instances you found? Yes, I meant that these were three PCs used by me. I found a handful of links to reports by others, if not so informative; I've pasted them into a response below. When it happens to very few people while working correctly for 100's, it is something with the system - possibly a driver or utility installed by the vendor - not a bug in Outlook. You say your system is very clean - what all is installed besides office? What computer model do you use? did any of the others who had this problem mention their computer model? I'll see later today if I can find some common links between the two guilty PCs I can currently access (home and work). Thank you, by the way, for your responses. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks?http://www.outlook-tips.net/beginner/ Outlook 2007:http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips:http://www.outlook-tips.net/ Outlook & Exchange Solutions Center:http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: wrote in message oups.com... "what addins are installed? do you have any tweak or keyboard remappers installed? " None, and no. I wish it were that simple. And actually, this has happened on at least three different PCs, including my (very clean) computer at work. "In addition, what software do you have on the system that might capture key strokes?" None. "Do you ever try the menu to paste, or are you always using the keyboard shortcut?" As far as I can recall, this has happened only with the CTRL-V shortcut. Like I say, there are other reports of this behavior floating around out there, and most of these users are baffled just like me -- reporting that there's no errant typing, no apparent software conflicts, that it happens only every so often, etc. I've tried to figure out a pattern. Like crazy I've tried, down to scribbling down every action I can recall prior to the paste/send. But it never matches up into a discernable pattern. I can type a bit into the body of the e-mail, go to my browser, copy 10 paragraphs, paste, and BOOM. I can type a bit, copy two words from a Notepad file, paste, BOOM. I can have an empty draft, copy whatever, paste, BOOM. It can be the first e-mail of the day, or the 50th. It can be with my cheapo Office Depot keyboard at home, or my MS Comfort Curve keyboard at work. None of it seems to matter. On Mar 5, 10:50 pm, "F.H. Muffman" wrote: Diane Poremsky [MVP] wrote: Every so often, with no discernible rhyme or reason, pasting text into a message body using the CTRL-V function will immediately send the e- mail (without even pasting the text). No, I'm not accidentally hitting CTRL-ENTER, and no, I'm not hitting any other keys along the way. This is simply a matter of having an e-mail open (with an address in the address field), hitting CTRL-V in the body to paste something from the clipboard (a URL, some plain text, doesn't seem to matter what), and having the e-mail zapped from my screen and get sent. what addins are installed? do you have any tweak or keyboard remappers installed? In addition, what software do you have on the system that might capture key strokes? If it was an add-in, I'd expect it to happen every time you hit control-v, but it sounds like you might run a different piece of software that occasionally jumps in and reads the control-v and sends a control-enter. Do you ever try the menu to paste, or are you always using the keyboard shortcut? And, if you can train yourself, just start putting something completely un-resolvable (I used to put in xyzzyxyzzyxyzzy) into the CC line. IIRC, pop3/imap in OL won't just try to send it, but you'll want to verify that just to be sure. -- f.h. |
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