Hotmail Plus does not work with "Outlook 2007" nor "Outlook Connec

**Rich** · April 30th 07, 08:18 PM posted to microsoft.public.outlook

So I have a Hotmail Plus account that I have used for several years and it
is not accessible via outlook 2007. I get the dreaded U/N P/W pop-up. How do
I fix this, I have spent nearly 10 hours calling support numbers and online
technical support and no one will help me.

Please read the link below which states that "outlook connector" will allow
me to access my email via "outlook 2007" then read the email from tech
support which says that is not true!

I really hate Microsoft right now.

http://office.microsoft.com/en-us/ou...CH101411481033

--------------------------------------------------------------------------------
From:
To:
CC:
Subject: SRX1034463831ID - MSN Hotmail Plus:Connection/Sign In
Proble:Access Denied. Account Bl
Date: Mon, 30 Apr 2007 14:44:06 +0000

Dear Richard,

Your message was forwarded to us at Windows Live Hotmail Technical Support.
Before anything else, allow me to apologize for the delay in our response. My
name is Jericho and I will be assisting you about your concern on not being
able to use the Outlook Connector. I have viewed your concern and I
understand the importance of having this issue resolved as soon as possible.

Richard, we would like to inform you that Outlook Connector is only
available for MSN Premium subscription. If you want to use Outlook Connector
in your account I suggest that you join MSN Premium
subscription. For more information please visit http://join.msn.com,

You are valuable at Windows Live, and we look forward to providing you with
consistent and effective service. We appreciate your input and involvement in
our Windows Live products.

**Laura** · April 30th 07, 08:54 PM posted to microsoft.public.outlook

try this fix..

http://www.microsoft.com/downloads/d...displaylang=en

--
Laura Rooke
MVP - Mobile Devices

**Rich** · April 30th 07, 09:22 PM posted to microsoft.public.outlook

You are an ANGEL! YAY!

"Laura" wrote:

try this fix..

http://www.microsoft.com/downloads/d...displaylang=en

--
Laura Rooke
MVP - Mobile Devices

**Laura** · #4 May 1st 07, 01:15 AM posted to microsoft.public.outlook

That's great - it was MSN support who sent me this link - I'm surprised that
you didn't get any joy from them.

--
Laura Rooke
MVP - Mobile Devices

**Brian Tillman** · #5 May 1st 07, 03:22 AM posted to microsoft.public.outlook

Laura wrote:

try this fix..

http://www.microsoft.com/downloads/d...displaylang=en

Even with that fix installed (it should have been installed as part of the
automatic update process), sometimes it still doesn't work.
--
Brian Tillman

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