I have a Gateway laptop that came with MS Works. I purchased an upgrade MS
Office 2007 disk. Everything else works fine, except Outlook. It begins to
load with a "Configuring Outlook" box. "MigratingAccont Settings" is in
bold,with "Migrating Preferences" and "Importing User Data" below. It never
changes. I have let it "run" for 24 hours with no change. I can only close
it by using Task Manager which shows that it is not responding.

Any suggestions?

Thanks,
Fran

Control panel, mail - create a new profile.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:


** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

"Fran" wrote in message
...
I have a Gateway laptop that came with MS Works. I purchased an upgrade MS
Office 2007 disk. Everything else works fine, except Outlook. It begins to
load with a "Configuring Outlook" box. "MigratingAccont Settings" is in
bold,with "Migrating Preferences" and "Importing User Data" below. It
never changes. I have let it "run" for 24 hours with no change. I can
only close it by using Task Manager which shows that it is not responding.

Any suggestions?

Thanks,
Fran

Is the Control Panel you refer to in Outlook? If so, it is unaccessible,
since it never gets past the automatic "Configuring Outlook" and Not
Responding.
Fran

"Diane Poremsky [MVP]" wrote in message
...
Control panel, mail - create a new profile.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:


** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

"Fran" wrote in message
...
I have a Gateway laptop that came with MS Works. I purchased an upgrade
MS Office 2007 disk. Everything else works fine, except Outlook. It
begins to load with a "Configuring Outlook" box. "MigratingAccont
Settings" is in bold,with "Migrating Preferences" and "Importing User
Data" below. It never changes. I have let it "run" for 24 hours with no
change. I can only close it by using Task Manager which shows that it is
not responding.

Any suggestions?

Thanks,
Fran

No luck. Created profile - same result.


"Diane Poremsky [MVP]" wrote in message
...
Control panel, mail - create a new profile.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:


** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

"Fran" wrote in message
...
I have a Gateway laptop that came with MS Works. I purchased an upgrade
MS Office 2007 disk. Everything else works fine, except Outlook. It
begins to load with a "Configuring Outlook" box. "MigratingAccont
Settings" is in bold,with "Migrating Preferences" and "Importing User
Data" below. It never changes. I have let it "run" for 24 hours with no
change. I can only close it by using Task Manager which shows that it is
not responding.

Any suggestions?

Thanks,
Fran