Help?

I am having a problem that has kicked my ass for many days now. When I open
Outlook I am receiving mail just fine, but I can't send any. Message says
it can find smtp.comcast.net.

Any help would be great...

Thanks in advance,

Jack

make sure , under Settings, that you have checked the box that says
'outgoing server requires authentication'

--
Laura Rooke
MVP - Mobile Devices

I have tried it both with and without the authentication. I also tried
changing the port to 587 (I think that is what is was as an alternate)...
and no go. I am having the exact same thing on another computer, my
desktop.

Thanks,


"Laura" wrote in message
...
make sure , under Settings, that you have checked the box that says
'outgoing server requires authentication'

--
Laura Rooke
MVP - Mobile Devices

Have you tried the "traveling" option (authentication turned on, port 465,
SSL checked)? Also, can you ping the smtp address?

RB

"jrl" wrote in message
...
I have tried it both with and without the authentication. I also tried
changing the port to 587 (I think that is what is was as an alternate)...
and no go. I am having the exact same thing on another computer, my
desktop.

Thanks,


"Laura" wrote in message
...
make sure , under Settings, that you have checked the box that says
'outgoing server requires authentication'

--
Laura Rooke
MVP - Mobile Devices

Roger B.,

That worked...what is a 'traveling' option... Is this a long term fix?

Thanks...

Jack


"Roger B" wrote in message
...
Have you tried the "traveling" option (authentication turned on, port 465,
SSL checked)? Also, can you ping the smtp address?

RB

"jrl" wrote in message
...
I have tried it both with and without the authentication. I also tried
changing the port to 587 (I think that is what is was as an alternate)...
and no go. I am having the exact same thing on another computer, my
desktop.

Thanks,


"Laura" wrote in message
...
make sure , under Settings, that you have checked the box that says
'outgoing server requires authentication'

--
Laura Rooke
MVP - Mobile Devices

The traveling settings allow you to access the SMTP server when you are
outside the Comcast domain. The regular port configuration usually only
works if you are connected to the Comcast network (at home, for example). As
far as I know, the traveling configuration is a permanent feature. I found
the information on this in the FAQ on the Comcast help section under email.

RB
"jrl" wrote in message
...
Roger B.,

That worked...what is a 'traveling' option... Is this a long term fix?

Thanks...

Jack


"Roger B" wrote in message
...
Have you tried the "traveling" option (authentication turned on, port
465, SSL checked)? Also, can you ping the smtp address?

RB

"jrl" wrote in message
...
I have tried it both with and without the authentication. I also tried
changing the port to 587 (I think that is what is was as an alternate)...
and no go. I am having the exact same thing on another computer, my
desktop.

Thanks,


"Laura" wrote in message
...
make sure , under Settings, that you have checked the box that says
'outgoing server requires authentication'

--
Laura Rooke
MVP - Mobile Devices

jrl wrote:

I have tried it both with and without the authentication. I also
tried changing the port to 587 (I think that is what is was as an
alternate)... and no go. I am having the exact same thing on another
computer, my desktop.

587 is what the Help pages at Comcast show for SMTP and they do require
authentication. Interestingly enough, they don't mention this on the
Outlook setup pages, though, only on the Outlook Express setup pages. Did
you choose the "Use same settings as my incoming server" option? I'd also
try setting the SSL options and use ports 995 and 465 for POP and SMTP,
respectively.
--
Brian Tillman

Thanks Brian! I now see I should have come to the newsgroups sooner. I
really do appreciate it...

btw...I spent almost an hour I the tech support line with Comcast... with
NO RESOLVE... gotta' luv' it!!!




"Brian Tillman" wrote in message
...
jrl wrote:

I have tried it both with and without the authentication. I also
tried changing the port to 587 (I think that is what is was as an
alternate)... and no go. I am having the exact same thing on another
computer, my desktop.

587 is what the Help pages at Comcast show for SMTP and they do require
authentication. Interestingly enough, they don't mention this on the
Outlook setup pages, though, only on the Outlook Express setup pages. Did
you choose the "Use same settings as my incoming server" option? I'd also
try setting the SSL options and use ports 995 and 465 for POP and SMTP,
respectively.
--
Brian Tillman