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Running Windows 2000 Pro SP4 with Outlook 2000 SR-1a (didn't go to SR2 due
to Outlook Security restrictions) and Kaspersky Internet Security ver. 6.0 with Spam disabled and having no issues until this morning. When I try to open a new email in my Inbox it tells me that Outlook has encountered an error and is closing. This error doesn't occur with all messages and I can find no pattern in the messages that do cause the error. I have noticed on the messages that cause the error that their content is empty in the Preview Pane. Any message opened in a folder other than the Inbox are fine. Here's a list of the fixes I've tried based on Google searches for what worked for others: 1. Reboot.. always the first place to start 2. Ran Scanpst.exe with no errors found. 3. Created a new PST file using Outlook /cleanpst and then reimported my old PST file into the new one. 4. Deleted the QuickFindMRU registry key 5. Deleted the Extend.dat file 6. Deleted the Outcmd.dat file 7. Created a new Inbox folder called "Inbox-New" and then initiated a Rule that would move all new messages to the new Inbox folder. None of the above worked and I'm at my wits end. Any help would be GREATLY appreciated. Barry |
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