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#1
June 18th 07, 02:15 PM
posted to microsoft.public.outlook
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OL 2003 .nk2 file clears on reboot
We have a client machine whose NK2 file is cleared on reboot. We have
tried creating deleting the nk2 file to have OL create a new one, created a new OL profile with no luck. When we copied another users nk2 file to his directory and renamed it to his profile the data is picked up, but no new address are stored. 
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#2
June 18th 07, 03:52 PM
posted to microsoft.public.outlook
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OL 2003 .nk2 file clears on reboot
outlook writes to the file when it closes - so it seems outlook is not
closing correctly. is there a pda or an application using outlook data? if so, close it first. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "rmullins" wrote in message ps.com... We have a client machine whose NK2 file is cleared on reboot. We have tried creating deleting the nk2 file to have OL create a new one, created a new OL profile with no luck. When we copied another users nk2 file to his directory and renamed it to his profile the data is picked up, but no new address are stored.
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#3
June 18th 07, 04:44 PM
posted to microsoft.public.outlook
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OL 2003 .nk2 file clears on reboot
He uses a blackberry. I will make sure everything shuts down properly
this afternoon and see how it goes On Jun 18, 10:52 am, "Diane Poremsky" wrote: outlook writes to the file when it closes - so it seems outlook is not closing correctly. is there a pda or an application using outlook data? if so, close it first. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks?http://www.outlook-tips.net/beginner/ Outlook 2007:http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips:http://www.outlook-tips.net/ Outlook & Exchange Solutions Center:http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "rmullins" wrote in message ps.com... We have a client machine whose NK2 file is cleared on reboot. We have tried creating deleting the nk2 file to have OL create a new one, created a new OL profile with no luck. When we copied another users nk2 file to his directory and renamed it to his profile the data is picked up, but no new address are stored.
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