I have Outlook 2007 running on a new Dell Dimension 9200 PC with Windows
Vista Ultimate. It was all working fine for past two weeks when I closed
down my PC last night, and I had not installed any new software or updates
since. I now find I can forward or reply to messages OK, but if I try to
just read them them in the reading pane, Outlook immediately says it has
stopped working and restarts. It then opens without the reading pane
enabled, but if I double-click a message to read it (without the reading
pane enabled), it again crashes and restarts.

I have spent all morning on the phone with Dell Support but they have been
unable to fix it. I have tried disabling all Outlook add-ins. I did have
Acrobat Pro v8 installed with it's add-ins (not causing any problems up to
now) but I uninstalled the Acrobat Plugin for Outlook via Add/Remove
programs, but it has made no difference. I have run scanpst.exe - no
problems found; have run Office Diagnostics - no problems found. Have tried
repairing Office 2007, and lastly completely uninstalled Ofiice 2007,
rebooted, and re-installed Office 2007 - but on opening Outlook I still have
the same problem.

This is very frustrating, and on searching Google, the Microsoft
Knowlegebase, and these forums, I've only found one similar report - but no
solution (The person who submitted the other report of this says he directly
knows of 6 other people who've experienced the same problem). By the way, I
don't have Exchange or any Symantec products installed.

Are any of you able to update me on this issue or suggest a solution. I'm
desparate ;¬(

Thanks

(Please reply to group as e-mail address is bogus to prevent spam)