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Hi!
We use Outllok 2003 and older at out office. Planning to set up a schedule for answering the telephone as our office secretatry leaves at lunch time. Leaning towards having groups of three be resposible for answering the phones a week at a time and have a rotating schedule. Poeple are bound to forget so.... was wondering if there is a way to send a mail to the right group every lunch time during the week that they are responsible. I dont want to have to sit and send the mails myself (im not going to remember to do it). Is there some way to automate it? It really doesnt have to be emails... am unfamiliar with the possibilities within Outlook so all suggestions welcome. Unfortunately there will only be 3 groups of 3 meaning that it will not always the same group that is on duty every first week of the month... and so forth. Would be glad if someone could help. Thank you very much in advance/ Nina |
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On Jun 28, 3:42 pm, littleme wrote:
Hi! We use Outllok 2003 and older at out office. Planning to set up a schedule for answering the telephone as our office secretatry leaves at lunch time. Leaning towards having groups of three be resposible for answering the phones a week at a time and have a rotating schedule. Poeple are bound to forget so.... was wondering if there is a way to send a mail to the right group every lunch time during the week that they are responsible. I dont want to have to sit and send the mails myself (im not going to remember to do it). Is there some way to automate it? It really doesnt have to be emails... am unfamiliar with the possibilities within Outlook so all suggestions welcome. Unfortunately there will only be 3 groups of 3 meaning that it will not always the same group that is on duty every first week of the month... and so forth. Would be glad if someone could help. Thank you very much in advance/ Nina Do not use Outlook :-) In fact, not directly... Create a scheduled task which would run every week-day. It would fire a mail message (you can use outlook switches to create) via a batch file sent to the alternates. Your secretary would just have to run the task associated with one group (or the person on which computer the task will run). Or send a task to the users for each week they are on duty... Luuke |
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