I have done everything that my ISP has suggested. I can send e-mail thru my
web site but outlook will not accept / send mail

"Bayouceff" wrote in message
...
I have done everything that my ISP has suggested. I can send e-mail thru
my
web site but outlook will not accept / send mail

Tools - Account Settings - select account and click Change - More Settings -
Outgoing Server, check My outgoing server (SMTP) requires authentication and
select Log on to incoming mail server before sending mail.

If that doesn't work, give us some info about what having 'done everything'
actually entails.
--
f.h.

"Everything" is all patches fo outlook 98, 2000, 2003, XP, XPsp2 and what
little data I could find on Outlook 2007. I have run seven changes to the
address with allboxes checked and unchecked. SMTP checked and unchecked.
Deleted and reset he address both manually and automatically about four times
each. Running it automatically with manual change and installing manually and
trying to install a new version automatically. Stayed on the phone with a
BellSouth tech for two hours this morning going thru all of the procedures
-Twice... I've tried uninstalling the program and reinstalling three times.
I've run the office diagonstic on it twice. Shut down all firewalls on
Norton and Windows. Reset all permits and restrictions on all outgoing
communication and internet services. Checked certifications, and safe contact
restrictions. I finally got it to where I can receive mail thru my ISP, nd I
can send an e-mail to myself thru my ISP address, but i I use any other .com
I get the 550. I just thought there might be a solution besides the trash
can for this rather expensive piece of non-working fluff. I still have the
2000 version that I can reinstall and make work. Please let me know if I
still haven't covered "everything".
thank you for your time.
Bayouceff

"F. H. Muffman" wrote:

"Bayouceff" wrote in message
...
I have done everything that my ISP has suggested. I can send e-mail thru
my
web site but outlook will not accept / send mail

Tools - Account Settings - select account and click Change - More Settings -
Outgoing Server, check My outgoing server (SMTP) requires authentication and
select Log on to incoming mail server before sending mail.

If that doesn't work, give us some info about what having 'done everything'
actually entails.
--
f.h.

"Bayouceff" wrote in message
...
I have done everything that my ISP has suggested. I can send e-mail
thru my
web site but outlook will not accept / send mail

Tools - Account Settings - select account and click Change - More
Settings -
Outgoing Server, check My outgoing server (SMTP) requires authentication
and
select Log on to incoming mail server before sending mail.

If that doesn't work, give us some info about what having 'done
everything'
actually entails.


"Everything" is all patches fo outlook 98, 2000, 2003, XP, XPsp2 and what
little data I could find on Outlook 2007. I have run seven changes to the
address with allboxes checked and unchecked. SMTP checked and unchecked.
Deleted and reset he address both manually and automatically about four
times
each. Running it automatically with manual change and installing manually
and
trying to install a new version automatically. Stayed on the phone with a
BellSouth tech for two hours this morning going thru all of the procedures
-Twice... I've tried uninstalling the program and reinstalling three
times.
I've run the office diagonstic on it twice. Shut down all firewalls on
Norton and Windows. Reset all permits and restrictions on all outgoing
communication and internet services. Checked certifications, and safe
contact
restrictions. I finally got it to where I can receive mail thru my ISP, nd
I
can send an e-mail to myself thru my ISP address, but i I use any other
.com
I get the 550. I just thought there might be a solution besides the trash
can for this rather expensive piece of non-working fluff. I still have
the
2000 version that I can reinstall and make work. Please let me know if I
still haven't covered "everything".
thank you for your time.
Bayouceff

What is the address of your SMTP server and does it belong to the ISP you
are using to connect to the Internet? Looking at that list of things, I can
tell that half of them were your support persons idea of busy work since
they wouldn't affect anything, especially removing and reinstalling Outlook.
--
f.h.

No.. At work I run off of a shared sat system at home I'm connected to to ISP
but I have the same problem in both places. I've seen the same problem on a
seperate system also. The IT tech saidhe would have to change to cert on the
system he was trying to access. I found out later that he deleted the 2007
and went back to the ofice 2000 to keep from having to update all the rest of
the computers to 2007. I took it that the certs were not an effective
choice. In any case I use the bellsouth.net ISP - I'm not sure what it is
here at work.
Tommy

"F. H. Muffman" wrote:

"Bayouceff" wrote in message
...
I have done everything that my ISP has suggested. I can send e-mail
thru my
web site but outlook will not accept / send mail

Tools - Account Settings - select account and click Change - More
Settings -
Outgoing Server, check My outgoing server (SMTP) requires authentication
and
select Log on to incoming mail server before sending mail.

If that doesn't work, give us some info about what having 'done
everything'
actually entails.


"Everything" is all patches fo outlook 98, 2000, 2003, XP, XPsp2 and what
little data I could find on Outlook 2007. I have run seven changes to the
address with allboxes checked and unchecked. SMTP checked and unchecked.
Deleted and reset he address both manually and automatically about four
times
each. Running it automatically with manual change and installing manually
and
trying to install a new version automatically. Stayed on the phone with a
BellSouth tech for two hours this morning going thru all of the procedures
-Twice... I've tried uninstalling the program and reinstalling three
times.
I've run the office diagonstic on it twice. Shut down all firewalls on
Norton and Windows. Reset all permits and restrictions on all outgoing
communication and internet services. Checked certifications, and safe
contact
restrictions. I finally got it to where I can receive mail thru my ISP, nd
I
can send an e-mail to myself thru my ISP address, but i I use any other
.com
I get the 550. I just thought there might be a solution besides the trash
can for this rather expensive piece of non-working fluff. I still have
the
2000 version that I can reinstall and make work. Please let me know if I
still haven't covered "everything".
thank you for your time.
Bayouceff

What is the address of your SMTP server and does it belong to the ISP you
are using to connect to the Internet? Looking at that list of things, I can
tell that half of them were your support persons idea of busy work since
they wouldn't affect anything, especially removing and reinstalling Outlook.
--
f.h.

"Bayouceff" wrote in message
...
I have done everything that my ISP has suggested. I can send e-mail
thru my
web site but outlook will not accept / send mail

Tools - Account Settings - select account and click Change - More
Settings -
Outgoing Server, check My outgoing server (SMTP) requires
authentication
and
select Log on to incoming mail server before sending mail.

If that doesn't work, give us some info about what having 'done
everything'
actually entails.


"Everything" is all patches fo outlook 98, 2000, 2003, XP, XPsp2 and
what
little data I could find on Outlook 2007. I have run seven changes to
the
address with allboxes checked and unchecked. SMTP checked and
unchecked.
Deleted and reset he address both manually and automatically about four
times
each. Running it automatically with manual change and installing
manually
and
trying to install a new version automatically. Stayed on the phone
with a
BellSouth tech for two hours this morning going thru all of the
procedures
-Twice... I've tried uninstalling the program and reinstalling three
times.
I've run the office diagonstic on it twice. Shut down all firewalls on
Norton and Windows. Reset all permits and restrictions on all outgoing
communication and internet services. Checked certifications, and safe
contact
restrictions. I finally got it to where I can receive mail thru my ISP,
nd
I
can send an e-mail to myself thru my ISP address, but i I use any other
.com
I get the 550. I just thought there might be a solution besides the
trash
can for this rather expensive piece of non-working fluff. I still have
the
2000 version that I can reinstall and make work. Please let me know if
I
still haven't covered "everything".
thank you for your time.
Bayouceff

What is the address of your SMTP server and does it belong to the ISP you
are using to connect to the Internet? Looking at that list of things, I
can
tell that half of them were your support persons idea of busy work since
they wouldn't affect anything, especially removing and reinstalling
Outlook.

No.. At work I run off of a shared sat system at home I'm connected to to
ISP
but I have the same problem in both places. I've seen the same problem on
a
seperate system also. The IT tech saidhe would have to change to cert on
the
system he was trying to access. I found out later that he deleted the
2007
and went back to the ofice 2000 to keep from having to update all the rest
of
the computers to 2007. I took it that the certs were not an effective
choice. In any case I use the bellsouth.net ISP - I'm not sure what it is
here at work.

Ok, let me rephrase the question:

The smtp server - who does it belong to? What service provider actually
controls it? That's why I asked for the address of it, so that I'd know.

Also, the IT Tech's that you've talked to, are they at that service provider
who runs the server?
--
f.h.

SMTP is BellSouth running on 25 port POP3 is defaulted to 110. I don't know
the IP address but you can get there @mail.bellsouth.net
Bayouceff

"F. H. Muffman" wrote:


"Bayouceff" wrote in message
...
I have done everything that my ISP has suggested. I can send e-mail
thru my
web site but outlook will not accept / send mail

Tools - Account Settings - select account and click Change - More
Settings -
Outgoing Server, check My outgoing server (SMTP) requires
authentication
and
select Log on to incoming mail server before sending mail.

If that doesn't work, give us some info about what having 'done
everything'
actually entails.


"Everything" is all patches fo outlook 98, 2000, 2003, XP, XPsp2 and
what
little data I could find on Outlook 2007. I have run seven changes to
the
address with allboxes checked and unchecked. SMTP checked and
unchecked.
Deleted and reset he address both manually and automatically about four
times
each. Running it automatically with manual change and installing
manually
and
trying to install a new version automatically. Stayed on the phone
with a
BellSouth tech for two hours this morning going thru all of the
procedures
-Twice... I've tried uninstalling the program and reinstalling three
times.
I've run the office diagonstic on it twice. Shut down all firewalls on
Norton and Windows. Reset all permits and restrictions on all outgoing
communication and internet services. Checked certifications, and safe
contact
restrictions. I finally got it to where I can receive mail thru my ISP,
nd
I
can send an e-mail to myself thru my ISP address, but i I use any other
.com
I get the 550. I just thought there might be a solution besides the
trash
can for this rather expensive piece of non-working fluff. I still have
the
2000 version that I can reinstall and make work. Please let me know if
I
still haven't covered "everything".
thank you for your time.
Bayouceff

What is the address of your SMTP server and does it belong to the ISP you
are using to connect to the Internet? Looking at that list of things, I
can
tell that half of them were your support persons idea of busy work since
they wouldn't affect anything, especially removing and reinstalling
Outlook.

No.. At work I run off of a shared sat system at home I'm connected to to
ISP
but I have the same problem in both places. I've seen the same problem on
a
seperate system also. The IT tech said he would have to change to cert on
the
system he was trying to access. I found out later that he deleted the
2007
and went back to the ofice 2000 to keep from having to update all the rest
of
the computers to 2007. I took it that the certs were not an effective
choice. In any case I use the bellsouth.net ISP - I'm not sure what it is
here at work.

Ok, let me rephrase the question:

The smtp server - who does it belong to? What service provider actually
controls it? That's why I asked for the address of it, so that I'd know.

Also, the IT Tech's that you've talked to, are they at that service provider
who runs the server?
--
f.h.

"Bayouceff" wrote in message
...
I have done everything that my ISP has suggested. I can send
e-mail thru my
web site but outlook will not accept / send mail

Tools - Account Settings - select account and click Change - More
Settings -
Outgoing Server, check My outgoing server (SMTP) requires
authentication
and
select Log on to incoming mail server before sending mail.

If that doesn't work, give us some info about what having 'done
everything'
actually entails.


"Everything" is all patches fo outlook 98, 2000, 2003, XP, XPsp2 and
what
little data I could find on Outlook 2007. I have run seven changes
to
the
address with allboxes checked and unchecked. SMTP checked and
unchecked.
Deleted and reset he address both manually and automatically about
four
times
each. Running it automatically with manual change and installing
manually
and
trying to install a new version automatically. Stayed on the phone
with a
BellSouth tech for two hours this morning going thru all of the
procedures
-Twice... I've tried uninstalling the program and reinstalling three
times.
I've run the office diagonstic on it twice. Shut down all firewalls
on
Norton and Windows. Reset all permits and restrictions on all
outgoing
communication and internet services. Checked certifications, and
safe
contact
restrictions. I finally got it to where I can receive mail thru my
ISP,
nd
I
can send an e-mail to myself thru my ISP address, but i I use any
other
.com
I get the 550. I just thought there might be a solution besides the
trash
can for this rather expensive piece of non-working fluff. I still
have
the
2000 version that I can reinstall and make work. Please let me know
if
I
still haven't covered "everything".
thank you for your time.
Bayouceff

What is the address of your SMTP server and does it belong to the ISP
you
are using to connect to the Internet? Looking at that list of things,
I
can
tell that half of them were your support persons idea of busy work
since
they wouldn't affect anything, especially removing and reinstalling
Outlook.

No.. At work I run off of a shared sat system at home I'm connected to
to
ISP
but I have the same problem in both places. I've seen the same problem
on
a
seperate system also. The IT tech said he would have to change to cert
on
the
system he was trying to access. I found out later that he deleted the
2007
and went back to the ofice 2000 to keep from having to update all the
rest
of
the computers to 2007. I took it that the certs were not an effective
choice. In any case I use the bellsouth.net ISP - I'm not sure what it
is
here at work.

Ok, let me rephrase the question:

The smtp server - who does it belong to? What service provider actually
controls it? That's why I asked for the address of it, so that I'd know.

Also, the IT Tech's that you've talked to, are they at that service
provider
who runs the server?

SMTP is BellSouth running on 25 port POP3 is defaulted to 110. I don't
know
the IP address but you can get there @mail.bellsouth.net
Bayouceff

If you go to Start - Run - telnet mail.bellsouth.net 25, what happens? You
should likely get a black screen with some text, I'm curious what the text
is.

Also, at home where you connect directly to bellsouth's network, have you
tried any other POP3 clients? Get the connection working where you are
directly connected to the ISP, that's the first step. Getting it to work
from a different ISP might be more difficult.
--
f.h.

Well lets see here.. You get the following readout:
220 ibm68aec.bellsouth.net ESMTP server ready Sun 1, July 2007 20:23:09 - 0400
Now what that means is beyond me, but at least it's different
Bayouceff

"F. H. Muffman" wrote:

"Bayouceff" wrote in message
...
I have done everything that my ISP has suggested. I can send
e-mail thru my
web site but outlook will not accept / send mail

Tools - Account Settings - select account and click Change - More
Settings -
Outgoing Server, check My outgoing server (SMTP) requires
authentication
and
select Log on to incoming mail server before sending mail.

If that doesn't work, give us some info about what having 'done
everything'
actually entails.


"Everything" is all patches fo outlook 98, 2000, 2003, XP, XPsp2 and
what
little data I could find on Outlook 2007. I have run seven changes
to
the
address with allboxes checked and unchecked. SMTP checked and
unchecked.
Deleted and reset he address both manually and automatically about
four
times
each. Running it automatically with manual change and installing
manually
and
trying to install a new version automatically. Stayed on the phone
with a
BellSouth tech for two hours this morning going thru all of the
procedures
-Twice... I've tried uninstalling the program and reinstalling three
times.
I've run the office diagonstic on it twice. Shut down all firewalls
on
Norton and Windows. Reset all permits and restrictions on all
outgoing
communication and internet services. Checked certifications, and
safe
contact
restrictions. I finally got it to where I can receive mail thru my
ISP,
nd
I
can send an e-mail to myself thru my ISP address, but i I use any
other
.com
I get the 550. I just thought there might be a solution besides the
trash
can for this rather expensive piece of non-working fluff. I still
have
the
2000 version that I can reinstall and make work. Please let me know
if
I
still haven't covered "everything".
thank you for your time.
Bayouceff

What is the address of your SMTP server and does it belong to the ISP
you
are using to connect to the Internet? Looking at that list of things,
I
can
tell that half of them were your support persons idea of busy work
since
they wouldn't affect anything, especially removing and reinstalling
Outlook.

No.. At work I run off of a shared sat system at home I'm connected to
to
ISP
but I have the same problem in both places. I've seen the same problem
on
a
seperate system also. The IT tech said he would have to change to cert
on
the
system he was trying to access. I found out later that he deleted the
2007
and went back to the ofice 2000 to keep from having to update all the
rest
of
the computers to 2007. I took it that the certs were not an effective
choice. In any case I use the bellsouth.net ISP - I'm not sure what it
is
here at work.

Ok, let me rephrase the question:

The smtp server - who does it belong to? What service provider actually
controls it? That's why I asked for the address of it, so that I'd know.

Also, the IT Tech's that you've talked to, are they at that service
provider
who runs the server?

SMTP is BellSouth running on 25 port POP3 is defaulted to 110. I don't
know
the IP address but you can get there @mail.bellsouth.net
Bayouceff

If you go to Start - Run - telnet mail.bellsouth.net 25, what happens? You
should likely get a black screen with some text, I'm curious what the text
is.

Also, at home where you connect directly to bellsouth's network, have you
tried any other POP3 clients? Get the connection working where you are
directly connected to the ISP, that's the first step. Getting it to work
from a different ISP might be more difficult.
--
f.h.

"Bayouceff" wrote in message
...
I have done everything that my ISP has suggested. I can send
e-mail thru my
web site but outlook will not accept / send mail

Tools - Account Settings - select account and click Change -
More
Settings -
Outgoing Server, check My outgoing server (SMTP) requires
authentication
and
select Log on to incoming mail server before sending mail.

If that doesn't work, give us some info about what having 'done
everything'
actually entails.


"Everything" is all patches fo outlook 98, 2000, 2003, XP, XPsp2
and
what
little data I could find on Outlook 2007. I have run seven
changes
to
the
address with allboxes checked and unchecked. SMTP checked and
unchecked.
Deleted and reset he address both manually and automatically
about
four
times
each. Running it automatically with manual change and installing
manually
and
trying to install a new version automatically. Stayed on the
phone
with a
BellSouth tech for two hours this morning going thru all of the
procedures
-Twice... I've tried uninstalling the program and reinstalling
three
times.
I've run the office diagonstic on it twice. Shut down all
firewalls
on
Norton and Windows. Reset all permits and restrictions on all
outgoing
communication and internet services. Checked certifications, and
safe
contact
restrictions. I finally got it to where I can receive mail thru
my
ISP,
nd
I
can send an e-mail to myself thru my ISP address, but i I use any
other
.com
I get the 550. I just thought there might be a solution besides
the
trash
can for this rather expensive piece of non-working fluff. I
still
have
the
2000 version that I can reinstall and make work. Please let me
know
if
I
still haven't covered "everything".
thank you for your time.
Bayouceff

What is the address of your SMTP server and does it belong to the
ISP
you
are using to connect to the Internet? Looking at that list of
things,
I
can
tell that half of them were your support persons idea of busy work
since
they wouldn't affect anything, especially removing and reinstalling
Outlook.

No.. At work I run off of a shared sat system at home I'm connected
to
to
ISP
but I have the same problem in both places. I've seen the same
problem
on
a
seperate system also. The IT tech said he would have to change to
cert
on
the
system he was trying to access. I found out later that he deleted
the
2007
and went back to the ofice 2000 to keep from having to update all
the
rest
of
the computers to 2007. I took it that the certs were not an
effective
choice. In any case I use the bellsouth.net ISP - I'm not sure what
it
is
here at work.

Ok, let me rephrase the question:

The smtp server - who does it belong to? What service provider
actually
controls it? That's why I asked for the address of it, so that I'd
know.

Also, the IT Tech's that you've talked to, are they at that service
provider
who runs the server?

SMTP is BellSouth running on 25 port POP3 is defaulted to 110. I don't
know
the IP address but you can get there @mail.bellsouth.net
Bayouceff

If you go to Start - Run - telnet mail.bellsouth.net 25, what happens?
You
should likely get a black screen with some text, I'm curious what the
text
is.

Also, at home where you connect directly to bellsouth's network, have you
tried any other POP3 clients? Get the connection working where you are
directly connected to the ISP, that's the first step. Getting it to work
from a different ISP might be more difficult.

Well lets see here.. You get the following readout:
220 ibm68aec.bellsouth.net ESMTP server ready Sun 1, July 2007 20:23:09 -
0400
Now what that means is beyond me, but at least it's different

Ok, that sounds right.

Let's try this, just to make sure things are perfect:

First, copy the stuff below the === to notepad.
===
helo test.com
mail from:xyz
rcpt to:abc
===

Replace xyz with your bellsouth email address.
Replace abc with an email address that you can't send to.

Now, select that and copy it to the clipboard.

Go back to Start - Run - telnet mail.bellsouth.com 25

Paste in the information from above (you should be able to right click in
the window and paste) and hit enter.
Do you get '550 relaying email to (whatever domain) is not allowed'?

Also, in your profile, "My outgoing server (SMTP) requires authentication"
and "Use same settings as my incoming mail server" must be selected as per
bellsouth.net's website and Log on using Secure Password Authentication must
*not* be selected.

And, just out of curiousity, what version of Outlook are you running, since
you said you installed patches for multiple versions, which doesn't make
much sense unless you've removed and installed all those versions.
--
f.h.