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#1
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Hi,
When I reinstaled my windows and oulook, I just copy all these office data file (mailbox, outlook, extend) from my backup to the new \Document and Setting\user\local\....\outlook\ and I can see alll my inbox and contact, but when I try to create new email and try to select contact name , there is an error message come out "The address list couldnott be displayed. The contact folder associateed with this adress list couldnot be opened ..." and then i can't see all my conttact. How to fix this? TIA Yanto |
#2
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It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or update your Outlook version or operating system. Use the following steps to reset the connection. Note that in some instances you may actually have to remove the Outlook Address Book completely from your Profile, close Outlook, and then re-add it before you can get it to work. For Outlook 2000, Corp/Workgroup: Go to Tools Services. Make sure the Outlook Address Book service is listed. If not, add it. Next, R click on the Contact folder or folders you want the OAB to display, choose "Properties", go to the Outlook Address Book tab and check the "Show this folder as an E-mail address book" box. You may also need to go to Tools Options Addressing Tab and choose to show your Contacts folder. For Outlook 2002/2003: Make sure the Contact folder is enabled as an email address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book checked? If this is grayed out...Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. More details available he http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "yanto" wrote in message oups.com... Hi, When I reinstaled my windows and oulook, I just copy all these office data file (mailbox, outlook, extend) from my backup to the new \Document and Setting\user\local\....\outlook\ and I can see alll my inbox and contact, but when I try to create new email and try to select contact name , there is an error message come out "The address list couldnott be displayed. The contact folder associateed with this adress list couldnot be opened ..." and then i can't see all my conttact. How to fix this? TIA Yanto |
#3
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Thanks Russ, it's worked
Best Regards Yanto Russ Valentine [MVP-Outlook] wrote: It is not unusual for the Outlook Address Book to "lose track" of the connection to its Contacts Folder when you move or import your PST or update your Outlook version or operating system. Use the following steps to reset the connection. Note that in some instances you may actually have to remove the Outlook Address Book completely from your Profile, close Outlook, and then re-add it before you can get it to work. For Outlook 2000, Corp/Workgroup: Go to Tools Services. Make sure the Outlook Address Book service is listed. If not, add it. Next, R click on the Contact folder or folders you want the OAB to display, choose "Properties", go to the Outlook Address Book tab and check the "Show this folder as an E-mail address book" box. You may also need to go to Tools Options Addressing Tab and choose to show your Contacts folder. For Outlook 2002/2003: Make sure the Contact folder is enabled as an email address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book checked? If this is grayed out...Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. More details available he http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "yanto" wrote in message oups.com... Hi, When I reinstaled my windows and oulook, I just copy all these office data file (mailbox, outlook, extend) from my backup to the new \Document and Setting\user\local\....\outlook\ and I can see alll my inbox and contact, but when I try to create new email and try to select contact name , there is an error message come out "The address list couldnott be displayed. The contact folder associateed with this adress list couldnot be opened ..." and then i can't see all my conttact. How to fix this? TIA Yanto |
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