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#1
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Here is the setup: Exchange 2003 SP2 Outlook 2003 SP2. He has 2 accts in
his Outlook, an Exchange acct and a POP3 acct. He has his view set to arrange by account. When it sorts by acct it looks like this: E-Mail account:Microsoft Exchange Server All of his exchange emails show beneath this section E-Mail account:POP3 account All of his pop3 email shows beneath this section E-Mail account:Microsoft Exchange Server Only email from one internal user shows up here. The problem is that one user in the company always ends up in the bottom E-Mail Exchange acct. Everyone else shows up in the top Email Exchange acct. If she didn't send a message that extra acct wouldn't even show up. I have verified that she sends to the same address in the GAL as everyone else. I havre no idea how to resolve this. Of course this is the owners PC and he wants this fixed. Does anyone have any suggestions? Thanks John |
#2
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Does the one user that's in their own grouping have a different
configuration on their machine for the server? "John" wrote in message ... Here is the setup: Exchange 2003 SP2 Outlook 2003 SP2. He has 2 accts in his Outlook, an Exchange acct and a POP3 acct. He has his view set to arrange by account. When it sorts by acct it looks like this: E-Mail account:Microsoft Exchange Server All of his exchange emails show beneath this section E-Mail account:POP3 account All of his pop3 email shows beneath this section E-Mail account:Microsoft Exchange Server Only email from one internal user shows up here. The problem is that one user in the company always ends up in the bottom E-Mail Exchange acct. Everyone else shows up in the top Email Exchange acct. If she didn't send a message that extra acct wouldn't even show up. I have verified that she sends to the same address in the GAL as everyone else. I havre no idea how to resolve this. Of course this is the owners PC and he wants this fixed. Does anyone have any suggestions? |
#3
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I will look at their settings and see if there is a different config for the
server on the senders Outlook. John "Vince Averello [MVP-Outlook]" wrote in message ... Does the one user that's in their own grouping have a different configuration on their machine for the server? "John" wrote in message ... Here is the setup: Exchange 2003 SP2 Outlook 2003 SP2. He has 2 accts in his Outlook, an Exchange acct and a POP3 acct. He has his view set to arrange by account. When it sorts by acct it looks like this: E-Mail account:Microsoft Exchange Server All of his exchange emails show beneath this section E-Mail account:POP3 account All of his pop3 email shows beneath this section E-Mail account:Microsoft Exchange Server Only email from one internal user shows up here. The problem is that one user in the company always ends up in the bottom E-Mail Exchange acct. Everyone else shows up in the top Email Exchange acct. If she didn't send a message that extra acct wouldn't even show up. I have verified that she sends to the same address in the GAL as everyone else. I havre no idea how to resolve this. Of course this is the owners PC and he wants this fixed. Does anyone have any suggestions? |
#5
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It is on new email.
John "Diane Poremsky" wrote in message ... This happens on new and old mail? Typically when it groups like that it's because you recreated the profile - all old mail is under one group, new under another. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "John" wrote in message ... Here is the setup: Exchange 2003 SP2 Outlook 2003 SP2. He has 2 accts in his Outlook, an Exchange acct and a POP3 acct. He has his view set to arrange by account. When it sorts by acct it looks like this: E-Mail account:Microsoft Exchange Server All of his exchange emails show beneath this section E-Mail account:POP3 account All of his pop3 email shows beneath this section E-Mail account:Microsoft Exchange Server Only email from one internal user shows up here. The problem is that one user in the company always ends up in the bottom E-Mail Exchange acct. Everyone else shows up in the top Email Exchange acct. If she didn't send a message that extra acct wouldn't even show up. I have verified that she sends to the same address in the GAL as everyone else. I havre no idea how to resolve this. Of course this is the owners PC and he wants this fixed. Does anyone have any suggestions? Thanks John |
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