Hi Kathleen,

Have you been able to find out anything further? It's still a mystery to us,
and we have gone around and around on this one. Thanks!


"K. Orland" wrote:

I believe it's the expanded line spacing in normal. I'm trying to find out
how to fix this and I'll get back to you.

--
Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"Tammy" wrote:

I have posted a couple questions regarding line spacing in Outlook 2007, but
was told it was a Word issue. We know it is specifically an Outlook issue and
I am reposting my questions in the hopes of getting a solution:

My first post:
Hi,

I have read a lot of the posted discussions regarding line spacing in an
email, however, I'd like to get confirmation on this, if possible.

When one of our users creates a new email message in Outlook 2007, (Vista
operating system) the line spacing seems to be 1.5. We have already checked
the normal templates for Word, as well as Outlook, to make sure spacing is
set to single; and have also verified that the Normal style in his message is
set to single.

From what I've been reading, it seems the only solution is to use "Exactly"
a specified point size to correct this.

Is this the only solution? Why would this be happening?

He used the same font in Outlook 2003, running Windows XP, and did not have
this problem.

Thanks for any information you can provide

This is the response I received (He broke up the message):
When one of our users creates a new email message in Outlook 2007,
(Vista
operating system) the line spacing seems to be 1.5. We have already
checked
the normal templates for Word, as well as Outlook, to make sure
spacing is
set to single; and have also verified that the Normal style in his
message is
set to single.

If you are using Word as the e-mail editor (which I hear is the only
editor available in OL2007), the extra spacing you see between "lines"
is actually the spacing between paragraphs. You will need to adjust the
paragraph style to affect the spacing between paragraphs (hence your
question is on how to use Word and that's a different newsgroup).

He used the same font in Outlook 2003, running Windows XP, and did not
have
this problem.

Did he have OL2003 configured to NOT use Word as the new-mail editor and
instead use the one embedded into OL2003?

Here is my reply:
We made sure the spacing between paragraphs in Word was also changed. We
checked the spacing before and after, which is 0; and the line spacing is set
to single in Word. Both Outlook and Word have the exact same settings. [0 for
before and after; and single for line spacing.]

Our only fix, so far, is to use "exactly" - but this had to be changed for
new messages and for replies.
End ofposts

Our user did use Word as his mail editor in Outlook 2003.

We verified, prior to posting a question, that the defaults for both Word
2007 and Outlook 2007 are set up exactly the same way (paragraph defaults, as
well as the normal style):
Paragragh spacing before and after is set to zero; spacing is set to single.

So, my questions a
Is using "Exactly" for line spacing the only solution to ensuring single
spacing?
Why would this be happening in Outlook 2007 (using Vista OS), but did not
happen in Outlook 2003 (using XP OS)?

This one has us baffled. Thanks for any thoughts.