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#1
August 28th 07, 09:06 AM
posted to microsoft.public.outlook
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Trouble with add-in
When I open Outlook 2003, the warning messages show up saiyng "The add-in
"C:\Program Files\McAfee VirusScan\scanemal.dill" could not be installed or loaded. This may be resolved by using Detect and Repair on the Help menu. and The add-in "c:\progra~1\mcafee.com\so\vsolpg.dill" could not be installed or loaded. This may be resolved by using Detect and Repair on the Help menu." Then, I tried to resolve it by using Detect and Repair, but it did not fix this problem. How can I resolve this kind of problem? I am using a different security software now. 
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#2
August 28th 07, 10:26 AM
posted to microsoft.public.outlook
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Trouble with add-in
Do you still see McAfee listed in Control Panel | Add/Remove Programs? If
so, can you uninstall it? -- -Ben- Ben M. Schorr, MVP Roland Schorr & Tower http://www.rolandschorr.com http://www.officeforlawyers.com/onenote.htm "kenzix" wrote in message news  When I open Outlook 2003, the warning messages show up saiyng "The add-in "C:\Program Files\McAfee VirusScan\scanemal.dill" could not be installed or loaded. This may be resolved by using Detect and Repair on the Help menu. and The add-in "c:\progra~1\mcafee.com\so\vsolpg.dill" could not be installed or loaded. This may be resolved by using Detect and Repair on the Help menu." Then, I tried to resolve it by using Detect and Repair, but it did not fix this problem. How can I resolve this kind of problem? I am using a different security software now.
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#3
August 28th 07, 03:00 PM
posted to microsoft.public.outlook
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Trouble with add-in
kenzix wrote:
When I open Outlook 2003, the warning messages show up saiyng "The add-in "C:\Program Files\McAfee VirusScan\scanemal.dill" could not be installed or loaded. This may be resolved by using Detect and Repair on the Help menu. and The add-in "c:\progra~1\mcafee.com\so\vsolpg.dill" could not be installed or loaded. This may be resolved by using Detect and Repair on the Help menu." Then, I tried to resolve it by using Detect and Repair, but it did not fix this problem. How can I resolve this kind of problem? I am using a different security software now. Try deleting the (hidden) file %UserProfile%\Local Settings\Application Data\Microsoft\Outlook\extend.dat (for XP) or %LocalAppData%\Microsoft\Outlook\extend.dat (for Vista) and then restarting Outlook. -- Brian Tillman [MVP-Outlook]
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#4
August 28th 07, 07:00 PM
posted to microsoft.public.outlook
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Trouble with add-in
I uninstalled everything related to McAfee, but the warnings still show up.
"Ben M. Schorr, MVP" wrote: Do you still see McAfee listed in Control Panel | Add/Remove Programs? If so, can you uninstall it? -- -Ben- Ben M. Schorr, MVP Roland Schorr & Tower http://www.rolandschorr.com http://www.officeforlawyers.com/onenote.htm "kenzix" wrote in message news When I open Outlook 2003, the warning messages show up saiyng "The add-in "C:\Program Files\McAfee VirusScan\scanemal.dill" could not be installed or loaded. This may be resolved by using Detect and Repair on the Help menu. and The add-in "c:\progra~1\mcafee.com\so\vsolpg.dill" could not be installed or loaded. This may be resolved by using Detect and Repair on the Help menu." Then, I tried to resolve it by using Detect and Repair, but it did not fix this problem. How can I resolve this kind of problem? I am using a different security software now.
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#5
August 28th 07, 07:02 PM
posted to microsoft.public.outlook
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Trouble with add-in
Where can I find those hidden file?
"Brian Tillman" wrote: kenzix wrote: When I open Outlook 2003, the warning messages show up saiyng "The add-in "C:\Program Files\McAfee VirusScan\scanemal.dill" could not be installed or loaded. This may be resolved by using Detect and Repair on the Help menu. and The add-in "c:\progra~1\mcafee.com\so\vsolpg.dill" could not be installed or loaded. This may be resolved by using Detect and Repair on the Help menu." Then, I tried to resolve it by using Detect and Repair, but it did not fix this problem. How can I resolve this kind of problem? I am using a different security software now. Try deleting the (hidden) file %UserProfile%\Local Settings\Application Data\Microsoft\Outlook\extend.dat (for XP) or %LocalAppData%\Microsoft\Outlook\extend.dat (for Vista) and then restarting Outlook. -- Brian Tillman [MVP-Outlook]
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#6
August 28th 07, 08:39 PM
posted to microsoft.public.outlook
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Trouble with add-in
kenzix wrote:
Where can I find those hidden file? I gave you the exact path. -- Brian Tillman [MVP-Outlook]
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#7
August 30th 07, 07:22 PM
posted to microsoft.public.outlook
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Trouble with add-in
I could delete the file that you gave. It seems that the second warning
"c:\progra~1\mcafee.com\so\vsolpg.dill" could not be installed or loaded. This may be resolved by using Detect and Repair on the Help menu." has disappeared, but the first warning "C:\Program Files\McAfee VirusScan\scanemal.dill" could not be installed or loaded. This may be resolved by using Detect and Repair on the Help menu." keeps popping up when I start Outlook. "Brian Tillman" wrote: kenzix wrote: Where can I find those hidden file? I gave you the exact path. -- Brian Tillman [MVP-Outlook]
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#8
August 30th 07, 08:27 PM
posted to microsoft.public.outlook
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Trouble with add-in
kenzix wrote:
I could delete the file that you gave. It seems that the second warning "c:\progra~1\mcafee.com\so\vsolpg.dill" could not be installed or loaded. This may be resolved by using Detect and Repair on the Help menu." has disappeared, but the first warning "C:\Program Files\McAfee VirusScan\scanemal.dill" could not be installed or loaded. This may be resolved by using Detect and Repair on the Help menu." keeps popping up when I start Outlook. Use Regedit to scan the registry for that file (scanemail.dll - not .dill) and remove the key referencing it. -- Brian Tillman [MVP-Outlook]
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#9
September 2nd 07, 03:12 AM
posted to microsoft.public.outlook
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Trouble with add-in
How do I do that? What I did is that I ran the Regedit and tried to find
"scanemail.dll", but no file was found. Did I do what you told me correctly? "Brian Tillman" wrote: kenzix wrote: I could delete the file that you gave. It seems that the second warning "c:\progra~1\mcafee.com\so\vsolpg.dill" could not be installed or loaded. This may be resolved by using Detect and Repair on the Help menu." has disappeared, but the first warning "C:\Program Files\McAfee VirusScan\scanemal.dill" could not be installed or loaded. This may be resolved by using Detect and Repair on the Help menu." keeps popping up when I start Outlook. Use Regedit to scan the registry for that file (scanemail.dll - not .dill) and remove the key referencing it. -- Brian Tillman [MVP-Outlook]
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#10
September 10th 07, 02:43 PM
posted to microsoft.public.outlook
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Trouble with add-in
kenzix wrote:
How do I do that? What I did is that I ran the Regedit and tried to find "scanemail.dll", but no file was found. Did I do what you told me correctly? See it this helps: http://ts.mcafeehelp.com/displaydoc....tegoryId=60985 -- Brian Tillman [MVP-Outlook]
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