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#1
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Every time I exit Outlook I get the message that Outlook has hit some problem and needs to close. I have run the diagnostic and it reported that it had fixed one problem but this faulyt screen still keeps popping up. I an running XP Pro SR2 with all updates to date and Office 2007 Enterprise version.
The fault message I get when I go to Event Viewer is:Faulting application outlook.exe, version 12.0.6023.5000, stamp 46574050, faulting module dccmsp32.dll, version 10.0.2000.929, stamp 39d4133c, debug? 0, fault address 0x00005346."" Any help would be appreciated. Thanx |
#2
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"Trevor L" wrote in message
... Every time I exit Outlook I get the message that Outlook has hit some problem and needs to close. I have run the diagnostic and it reported that it had fixed one problem but this faulyt screen still keeps popping up. I an running XP Pro SR2 with all updates to date and Office 2007 Enterprise version. The fault message I get when I go to Event Viewer is:Faulting application outlook.exe, version 12.0.6023.5000, stamp 46574050, faulting module dccmsp32.dll, version 10.0.2000.929, stamp 39d4133c, debug? 0, fault address 0x00005346."" --- REPLY SEPARATOR --- (only required because above poster used quoted-printable format) (quoted-printable is *not* recommended when posting to Usenet) (also do *not* use HTML format when posting to Usenet) What happens if you start Outlook in its safe mode ("outlook.exe /safe") to eliminate loading any installed add-ons to Outlook and then exiting Outlook? If that works then an add-on is your problem. If an add-on is your program, have you yet right-clicked on the dccmsp32.dll file to see who is listed as the author and perhaps seen a program title under the Version tab for properties on that file. I have that file and it appears to be from Symantec for Winfax. If Outlook worked okay in its safe mode, see what happens if you disable the Fax Server add-on in Outlook, exit Outlook, reload Outlook, and then check what happens when you exit again. |
#3
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![]() "Trevor L" wrote in message ... Every time I exit Outlook I get the message that Outlook has hit some problem and needs to close. I have run the diagnostic and it reported that it had fixed one problem but this faulyt screen still keeps popping up. I an running XP Pro SR2 with all updates to date and Office 2007 Enterprise version. The fault message I get when I go to Event Viewer is:Faulting application outlook.exe, version 12.0.6023.5000, stamp 46574050, faulting module dccmsp32.dll, version 10.0.2000.929, stamp 39d4133c, debug? 0, fault address 0x00005346."" Any help would be appreciated. Thanx I had the same problem. Discovered it was the add-on Microsoft Outlook Backup, uninstalled, re-installed, problem solved. |
#4
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I renamed dccmsp32.dll and my problem was solved. Just hope that file is not needed by Winfax or some other app.
"Trevor L" wrote in message ... Every time I exit Outlook I get the message that Outlook has hit some problem and needs to close. I have run the diagnostic and it reported that it had fixed one problem but this faulyt screen still keeps popping up. I an running XP Pro SR2 with all updates to date and Office 2007 Enterprise version. The fault message I get when I go to Event Viewer is:Faulting application outlook.exe, version 12.0.6023.5000, stamp 46574050, faulting module dccmsp32.dll, version 10.0.2000.929, stamp 39d4133c, debug? 0, fault address 0x00005346."" Any help would be appreciated. Thanx |
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