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#1
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Sometime about six weeks ago, it seems that Outlook has become much more
stingy in how it provides suggestions for email addresses when I type in the To line. It will only suggest from email addresses that it finds in my Inbox, whereas I thought that previously it would also keep a cache of recently used adresses or make suggestions from other folders. Did I hallucinate that? Did a setting get changed somewhere? While my Outlook usage is constant, in the last month, I have probably had to track down an address from my Sent Items about a dozen times, while normally I don't have to do that at all; I just start typing and Outlook presents the address to me. I would appreciate some insight into how this function works and what might have changed six weeks ago. Many thanks... Rick A. Pleasanton CA |
#2
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No setting changed. It works the same as always. It has nothing to do with
your Inbox unless you've sent messages to those senders in the past. Provide evidence to the contrary. It is far more likely that Outlook has simply stopped writing to your autocompletion cache, which is common and is the symptom of a corrupt profile. Create a new Outlook profile to restore this function. -- Russ Valentine [MVP-Outlook] "Rick Altman" wrote in message ... Sometime about six weeks ago, it seems that Outlook has become much more stingy in how it provides suggestions for email addresses when I type in the To line. It will only suggest from email addresses that it finds in my Inbox, whereas I thought that previously it would also keep a cache of recently used adresses or make suggestions from other folders. Did I hallucinate that? Did a setting get changed somewhere? While my Outlook usage is constant, in the last month, I have probably had to track down an address from my Sent Items about a dozen times, while normally I don't have to do that at all; I just start typing and Outlook presents the address to me. I would appreciate some insight into how this function works and what might have changed six weeks ago. Many thanks... Rick A. Pleasanton CA |
#3
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Thanks, Russ --
Does creating a new profile require that I create a new .pst file, or can I use the existing one? RA "Russ Valentine [MVP-Outlook]" wrote in message ... No setting changed. It works the same as always. It has nothing to do with your Inbox unless you've sent messages to those senders in the past. Provide evidence to the contrary. It is far more likely that Outlook has simply stopped writing to your autocompletion cache, which is common and is the symptom of a corrupt profile. Create a new Outlook profile to restore this function. |
#4
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You can use your existing PST file.
Just open it in the new profile and set it to be your default. Then restart Outlook. -- Russ Valentine [MVP-Outlook] "Rick Altman" wrote in message ... Thanks, Russ -- Does creating a new profile require that I create a new .pst file, or can I use the existing one? RA "Russ Valentine [MVP-Outlook]" wrote in message ... No setting changed. It works the same as always. It has nothing to do with your Inbox unless you've sent messages to those senders in the past. Provide evidence to the contrary. It is far more likely that Outlook has simply stopped writing to your autocompletion cache, which is common and is the symptom of a corrupt profile. Create a new Outlook profile to restore this function. |
#5
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Many thanks for the help. One last question:
Can I copy the profile, or would that just duplicate the corruption? Must I add a new profile from scratch and recreate my mailboxes in them? You can use your existing PST file. Just open it in the new profile and set it to be your default. Then restart Outlook. -- "Rick Altman" wrote in message ... Thanks, Russ -- Does creating a new profile require that I create a new .pst file, or can I use the existing one? |
#6
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Unfortunately, copying the profile usually just copies the problem as well.
Best to create a new one from scratch. -- Russ Valentine [MVP-Outlook] "Rick Altman" wrote in message ... Many thanks for the help. One last question: Can I copy the profile, or would that just duplicate the corruption? Must I add a new profile from scratch and recreate my mailboxes in them? You can use your existing PST file. Just open it in the new profile and set it to be your default. Then restart Outlook. -- "Rick Altman" wrote in message ... Thanks, Russ -- Does creating a new profile require that I create a new .pst file, or can I use the existing one? |
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