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#1
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Hi,
I know the location of my Outlook .pst files and Business Contact Manager files. I use a great little program called Second Copy to backup all my data files. I've also downloaded and installed the MS backup utility. In either case, after I close Outlook and try to backup, I get error messages indicating that the file is still in use in some process. If I wait maybe 15 minutes or more and try again, the backup will usually work. Does anyone know why the files are not closing completely when I exit Outlook and what I can do? I just recently upgraded to Office 2007 and have begun using BCM with it. Thanks, Barnet |
#2
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There can be several reasons why Outlook files might not close right away -
most of them involve add-ins and 3rd party apps that access them. AntiVirus, ActiveSync and other such. Do you have any Outlook add-ins installed? -- -Ben- Ben M. Schorr, MVP Roland Schorr & Tower http://www.rolandschorr.com http://www.officeforlawyers.com/outlook.htm "Barnet" wrote in message ... Hi, I know the location of my Outlook .pst files and Business Contact Manager files. I use a great little program called Second Copy to backup all my data files. I've also downloaded and installed the MS backup utility. In either case, after I close Outlook and try to backup, I get error messages indicating that the file is still in use in some process. If I wait maybe 15 minutes or more and try again, the backup will usually work. Does anyone know why the files are not closing completely when I exit Outlook and what I can do? I just recently upgraded to Office 2007 and have begun using BCM with it. Thanks, Barnet |
#3
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Thanks for the suggestion. I'm not sure about add-ins... is there a way to
see a list of any that are installed? To be clear, this problem was happening for several years when I was using Outlook 2002 with only one .pst file. I don't think I had any particular add-ins then. I don't have an antivirus software program because that job is done through my firewall system. Is there a list online somewhere of 3rd party apps that access Outlook files? (or do I need to list them all here to you?) Barnet "Ben M. Schorr, MVP" wrote: There can be several reasons why Outlook files might not close right away - most of them involve add-ins and 3rd party apps that access them. AntiVirus, ActiveSync and other such. Do you have any Outlook add-ins installed? -- -Ben- Ben M. Schorr, MVP Roland Schorr & Tower http://www.rolandschorr.com http://www.officeforlawyers.com/outlook.htm "Barnet" wrote in message ... Hi, I know the location of my Outlook .pst files and Business Contact Manager files. I use a great little program called Second Copy to backup all my data files. I've also downloaded and installed the MS backup utility. In either case, after I close Outlook and try to backup, I get error messages indicating that the file is still in use in some process. If I wait maybe 15 minutes or more and try again, the backup will usually work. Does anyone know why the files are not closing completely when I exit Outlook and what I can do? I just recently upgraded to Office 2007 and have begun using BCM with it. Thanks, Barnet |
#4
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Do you have a portable device that you sync with Outlook using ActiveSync
for instance? In Outlook 2007 you can go to Tools | Trust Center to see the list of add-ins and manage them. -- -Ben- Ben M. Schorr, MVP Roland Schorr & Tower http://www.rolandschorr.com http://www.officeforlawyers.com/outlook.htm "Barnet" wrote in message ... Thanks for the suggestion. I'm not sure about add-ins... is there a way to see a list of any that are installed? To be clear, this problem was happening for several years when I was using Outlook 2002 with only one .pst file. I don't think I had any particular add-ins then. I don't have an antivirus software program because that job is done through my firewall system. Is there a list online somewhere of 3rd party apps that access Outlook files? (or do I need to list them all here to you?) Barnet "Ben M. Schorr, MVP" wrote: There can be several reasons why Outlook files might not close right away - most of them involve add-ins and 3rd party apps that access them. AntiVirus, ActiveSync and other such. Do you have any Outlook add-ins installed? -- -Ben- Ben M. Schorr, MVP Roland Schorr & Tower http://www.rolandschorr.com http://www.officeforlawyers.com/outlook.htm "Barnet" wrote in message ... Hi, I know the location of my Outlook .pst files and Business Contact Manager files. I use a great little program called Second Copy to backup all my data files. I've also downloaded and installed the MS backup utility. In either case, after I close Outlook and try to backup, I get error messages indicating that the file is still in use in some process. If I wait maybe 15 minutes or more and try again, the backup will usually work. Does anyone know why the files are not closing completely when I exit Outlook and what I can do? I just recently upgraded to Office 2007 and have begun using BCM with it. Thanks, Barnet |
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