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#1
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Hi,
XP Pro Office '07 Professional When I load OL it will load and I can see the last email I received before whatever happened, happend. I can open the email in full view BUT that is as far as it goes. I can advance to the next email I get "Cannot open the next item. The file c\Docs and sett\local\ID\...pst cannot be accessed. Data Error (cyclical redundancy check) When I restart OL i get a message saying it didn't close properly and is checking. I have tried to run scanpst but it will not get past about 30 seconds before I get an error. I cannot copy the pst file, i get the CRC error again. Down in the bottom right corner of OL is an icon of two little gears, Data file check in progress. I let it run over night and still the same issues. I ran the chkdsk a few times. I do have a back up that is a couple of months old that I can rework and will not be to devastating, however I would like to just fix the file I have. Any help. |
#2
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![]() A window pops up and says cmnnot load Free/Busy data "Rob A" wrote in message ... Hi, XP Pro Office '07 Professional When I load OL it will load and I can see the last email I received before whatever happened, happend. I can open the email in full view BUT that is as far as it goes. I can advance to the next email I get "Cannot open the next item. The file c\Docs and sett\local\ID\...pst cannot be accessed. Data Error (cyclical redundancy check) When I restart OL i get a message saying it didn't close properly and is checking. I have tried to run scanpst but it will not get past about 30 seconds before I get an error. I cannot copy the pst file, i get the CRC error again. Down in the bottom right corner of OL is an icon of two little gears, Data file check in progress. I let it run over night and still the same issues. I ran the chkdsk a few times. I do have a back up that is a couple of months old that I can rework and will not be to devastating, however I would like to just fix the file I have. Any help. |
#3
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Hi Rob,
Cyclic Redundancy Errors indicate not only an error with your PST but potentially also the harddisk. Read here for assistance: http://www.howto-outlook.com/faq/crcerror.htm I hope this helps. Keep me posted. -- Kathleen Orland - MVP Outlook Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "Rob A" wrote: Hi, XP Pro Office '07 Professional When I load OL it will load and I can see the last email I received before whatever happened, happend. I can open the email in full view BUT that is as far as it goes. I can advance to the next email I get "Cannot open the next item. The file c\Docs and sett\local\ID\...pst cannot be accessed. Data Error (cyclical redundancy check) When I restart OL i get a message saying it didn't close properly and is checking. I have tried to run scanpst but it will not get past about 30 seconds before I get an error. I cannot copy the pst file, i get the CRC error again. Down in the bottom right corner of OL is an icon of two little gears, Data file check in progress. I let it run over night and still the same issues. I ran the chkdsk a few times. I do have a back up that is a couple of months old that I can rework and will not be to devastating, however I would like to just fix the file I have. Any help. |
#4
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I ran chkdsk a couple of times yesterday and rebooted as per instructions.
I then tried to run scanpst and it would go for about a half aminute and then an error. UltraATA CRC Error Rate 200 200 0 Raw Read Error Rate 57 48 6 can you let me know your thoughts on this report http://www.robaubrey.com/SMART_Report.jpg "K. Orland" wrote in message ... Hi Rob, Cyclic Redundancy Errors indicate not only an error with your PST but potentially also the harddisk. Read here for assistance: http://www.howto-outlook.com/faq/crcerror.htm I hope this helps. Keep me posted. -- Kathleen Orland - MVP Outlook Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "Rob A" wrote: Hi, XP Pro Office '07 Professional When I load OL it will load and I can see the last email I received before whatever happened, happend. I can open the email in full view BUT that is as far as it goes. I can advance to the next email I get "Cannot open the next item. The file c\Docs and sett\local\ID\...pst cannot be accessed. Data Error (cyclical redundancy check) When I restart OL i get a message saying it didn't close properly and is checking. I have tried to run scanpst but it will not get past about 30 seconds before I get an error. I cannot copy the pst file, i get the CRC error again. Down in the bottom right corner of OL is an icon of two little gears, Data file check in progress. I let it run over night and still the same issues. I ran the chkdsk a few times. I do have a back up that is a couple of months old that I can rework and will not be to devastating, however I would like to just fix the file I have. Any help. |
#5
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Did you use the command chkdisk /r? Then run scanpst.exe against the PST file.
-- Kathleen Orland - MVP Outlook Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "Rob A" wrote: I ran chkdsk a couple of times yesterday and rebooted as per instructions. I then tried to run scanpst and it would go for about a half aminute and then an error. UltraATA CRC Error Rate 200 200 0 Raw Read Error Rate 57 48 6 can you let me know your thoughts on this report http://www.robaubrey.com/SMART_Report.jpg "K. Orland" wrote in message ... Hi Rob, Cyclic Redundancy Errors indicate not only an error with your PST but potentially also the harddisk. Read here for assistance: http://www.howto-outlook.com/faq/crcerror.htm I hope this helps. Keep me posted. -- Kathleen Orland - MVP Outlook Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "Rob A" wrote: Hi, XP Pro Office '07 Professional When I load OL it will load and I can see the last email I received before whatever happened, happend. I can open the email in full view BUT that is as far as it goes. I can advance to the next email I get "Cannot open the next item. The file c\Docs and sett\local\ID\...pst cannot be accessed. Data Error (cyclical redundancy check) When I restart OL i get a message saying it didn't close properly and is checking. I have tried to run scanpst but it will not get past about 30 seconds before I get an error. I cannot copy the pst file, i get the CRC error again. Down in the bottom right corner of OL is an icon of two little gears, Data file check in progress. I let it run over night and still the same issues. I ran the chkdsk a few times. I do have a back up that is a couple of months old that I can rework and will not be to devastating, however I would like to just fix the file I have. Any help. |
#6
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"K. Orland" wrote ...
Did you use the command chkdisk /r? Then run scanpst.exe against the PST file. Also, go to the hard disk maker's web site to see if they provide a download for a diagnostic utility to check your hard disk. |
#7
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As always I get great help here. I have reached my point of time alloted for
non-productive things for the day (week). I am taking it to a shop. the good news is, i will be out of the office this after noon and won't be back until Thurs morning. With both of your help I have learned a few things which I enjoy. But I have to focus in revenue generating activities. "VanguardLH" wrote in message ... "K. Orland" wrote ... Did you use the command chkdisk /r? Then run scanpst.exe against the PST file. Also, go to the hard disk maker's web site to see if they provide a download for a diagnostic utility to check your hard disk. |
#8
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Rob A wrote:
When I load OL it will load and I can see the last email I received before whatever happened, happend. I can open the email in full view BUT that is as far as it goes. I can advance to the next email I get "Cannot open the next item. The file c\Docs and sett\local\ID\...pst cannot be accessed. Data Error (cyclical redundancy check) That's a sign of a hardware problem on your disk. I'd normally say to run chkdsk a couple of times, alternating those with runs of SCANPST.EXE on the PST file itself, but it looks like you've done that. I have tried to run scanpst but it will not get past about 30 seconds before I get an error. If the data in the PST is important, you'll have to purchase a PST recovery program. Google for "(Office OR PST) recovery". I'd also be leery of the hard drive. -- Brian Tillman [MVP-Outlook] |
#9
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I have the exact same problem and the conditions, did you ever find the
solution or did you have to go to your old backups. Any idea what caused the problem? "Rob A" wrote: Hi, XP Pro Office '07 Professional When I load OL it will load and I can see the last email I received before whatever happened, happend. I can open the email in full view BUT that is as far as it goes. I can advance to the next email I get "Cannot open the next item. The file c\Docs and sett\local\ID\...pst cannot be accessed. Data Error (cyclical redundancy check) When I restart OL i get a message saying it didn't close properly and is checking. I have tried to run scanpst but it will not get past about 30 seconds before I get an error. I cannot copy the pst file, i get the CRC error again. Down in the bottom right corner of OL is an icon of two little gears, Data file check in progress. I let it run over night and still the same issues. I ran the chkdsk a few times. I do have a back up that is a couple of months old that I can rework and will not be to devastating, however I would like to just fix the file I have. Any help. |
#10
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