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Exchange 2003: One user getting "No transport provider was available for delivery to this" several times a day



 
 
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  #1  
Old October 8th 07, 06:14 PM posted to microsoft.public.outlook,microsoft.public.exchange.setup,microsoft.public.exchange.admin,microsoft.public.exchange.misc
KingCronos
external usenet poster
 
Posts: 35
Default Exchange 2003: One user getting "No transport provider was available for delivery to this" several times a day

We run Exchange 2003 in a WIndows 2000 domain. Most of our clients
(including the problem user) use citrix, so the setup for individuals
has little variation on basics such as Outlook 2003. One user
continually has problems sending out and several times a day
(sometimes much more), she is prevented from sending emails with
the error:


The following recipient(s) could not be reached:


John Doe on 20/09/2007 10:01
No transport provider was available for delivery to this
recipient.


I looked up the 'no transport' issue on Microsoft KB, and nothing was
really applicable except I thought problem contacts, but then the
user
told me that the last four times she received these NDRS, all she had
done was replied to messages that had been sent to her. The user can
usually re send the messages successfully later on in the day.


One thing I should also mention is that she is a remote user BUT, she
uses a DSL connection to get to her Citrix session, and therefore all
software and network connections are preferably running in the main
office.



Thanks in advance, C

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  #2  
Old October 8th 07, 07:22 PM posted to microsoft.public.outlook,microsoft.public.exchange.setup,microsoft.public.exchange.admin,microsoft.public.exchange.misc
Ed Crowley [MVP]
external usenet poster
 
Posts: 19
Default Exchange 2003: One user getting "No transport provider was available for delivery to this" several times a day

The place to start is to find out how this user is addressing the e-mail
messages in question. Another thing to look at is how the Outlook profile
is configured.
--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"

"KingCronos" wrote in message
oups.com...
We run Exchange 2003 in a WIndows 2000 domain. Most of our clients
(including the problem user) use citrix, so the setup for individuals
has little variation on basics such as Outlook 2003. One user
continually has problems sending out and several times a day
(sometimes much more), she is prevented from sending emails with
the error:


The following recipient(s) could not be reached:


John Doe on 20/09/2007 10:01
No transport provider was available for delivery to this
recipient.


I looked up the 'no transport' issue on Microsoft KB, and nothing was
really applicable except I thought problem contacts, but then the
user
told me that the last four times she received these NDRS, all she had
done was replied to messages that had been sent to her. The user can
usually re send the messages successfully later on in the day.


One thing I should also mention is that she is a remote user BUT, she
uses a DSL connection to get to her Citrix session, and therefore all
software and network connections are preferably running in the main
office.



Thanks in advance, C



  #3  
Old October 9th 07, 11:17 AM posted to microsoft.public.outlook,microsoft.public.exchange.setup,microsoft.public.exchange.admin,microsoft.public.exchange.misc
KingCronos
external usenet poster
 
Posts: 35
Default Exchange 2003: One user getting "No transport provider was available for delivery to this" several times a day

Hi,

The mail profile is correct. We run a locked down Citrix system. Also,
often the user gets the problem even when she just replies to a
message she has received.

Any ideas?

Thanks


On 8 Oct, 18:22, "Ed Crowley [MVP]" wrote:
The place to start is to find out how this user is addressing the e-mail
messages in question. Another thing to look at is how the Outlook profile
is configured.
--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"

"KingCronos" wrote in message

oups.com...



We run Exchange 2003 in a WIndows 2000 domain. Most of our clients
(including the problem user) use citrix, so the setup for individuals
has little variation on basics such as Outlook 2003. One user
continually has problems sending out and several times a day
(sometimes much more), she is prevented from sending emails with
the error:


The following recipient(s) could not be reached:


John Doe on 20/09/2007 10:01
No transport provider was available for delivery to this
recipient.


I looked up the 'no transport' issue on Microsoft KB, and nothing was
really applicable except I thought problem contacts, but then the
user
told me that the last four times she received these NDRS, all she had
done was replied to messages that had been sent to her. The user can
usually re send the messages successfully later on in the day.


One thing I should also mention is that she is a remote user BUT, she
uses a DSL connection to get to her Citrix session, and therefore all
software and network connections are preferably running in the main
office.


Thanks in advance, C- Hide quoted text -


- Show quoted text -



  #4  
Old October 9th 07, 06:43 PM posted to microsoft.public.outlook,microsoft.public.exchange.setup,microsoft.public.exchange.admin,microsoft.public.exchange.misc
Ed Crowley [MVP]
external usenet poster
 
Posts: 19
Default Exchange 2003: One user getting "No transport provider was available for delivery to this" several times a day

Repeating:

The place to start is to find out how this user is addressing the e-mail
messages in question.
--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"

"KingCronos" wrote in message
ups.com...
Hi,

The mail profile is correct. We run a locked down Citrix system. Also,
often the user gets the problem even when she just replies to a
message she has received.

Any ideas?

Thanks


On 8 Oct, 18:22, "Ed Crowley [MVP]" wrote:
The place to start is to find out how this user is addressing the e-mail
messages in question. Another thing to look at is how the Outlook
profile
is configured.
--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"

"KingCronos" wrote in message

oups.com...



We run Exchange 2003 in a WIndows 2000 domain. Most of our clients
(including the problem user) use citrix, so the setup for individuals
has little variation on basics such as Outlook 2003. One user
continually has problems sending out and several times a day
(sometimes much more), she is prevented from sending emails with
the error:


The following recipient(s) could not be reached:


John Doe on 20/09/2007 10:01
No transport provider was available for delivery to this
recipient.


I looked up the 'no transport' issue on Microsoft KB, and nothing was
really applicable except I thought problem contacts, but then the
user
told me that the last four times she received these NDRS, all she had
done was replied to messages that had been sent to her. The user can
usually re send the messages successfully later on in the day.


One thing I should also mention is that she is a remote user BUT, she
uses a DSL connection to get to her Citrix session, and therefore all
software and network connections are preferably running in the main
office.


Thanks in advance, C- Hide quoted text -


- Show quoted text -





  #5  
Old October 10th 07, 12:21 PM posted to microsoft.public.outlook,microsoft.public.exchange.setup,microsoft.public.exchange.admin,microsoft.public.exchange.misc
KingCronos
external usenet poster
 
Posts: 35
Default Exchange 2003: One user getting "No transport provider was available for delivery to this" several times a day

On 9 Oct, 17:43, "Ed Crowley [MVP]" wrote:
Repeating:

The place to start is to find out how this user is addressing the e-mail
messages in question.
--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"

"KingCronos" wrote in message

ups.com...



Hi,


The mail profile is correct. We run a locked down Citrix system. Also,
often the user gets the problem even when she just replies to a
message she has received.


Any ideas?


Thanks


On 8 Oct, 18:22, "Ed Crowley [MVP]" wrote:
The place to start is to find out . Another thing to look at is how the Outlook
profile
is configured.
--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"


"KingCronos" wrote in message


groups.com...


We run Exchange 2003 in a WIndows 2000 domain. Most of our clients
(including the problem user) use citrix, so the setup for individuals
has little variation on basics such as Outlook 2003. One user
continually has problems sending out and several times a day
(sometimes much more), she is prevented from sending emails with
the error:


The following recipient(s) could not be reached:


John Doe on 20/09/2007 10:01
No transport provider was available for delivery to this
recipient.


I looked up the 'no transport' issue on Microsoft KB, and nothing was
really applicable except I thought problem contacts, but then the
user
told me that the last four times she received these NDRS, all she had
done was replied to messages that had been sent to her. The user can
usually re send the messages successfully later on in the day.


One thing I should also mention is that she is a remote user BUT, she
uses a DSL connection to get to her Citrix session, and therefore all
software and network connections are preferably running in the main
office.


Thanks in advance, C- Hide quoted text -


- Show quoted text -- Hide quoted text -


- Show quoted text -


Im not sure what you mean by "how this user is addressing the e-mail
messages in question". On occasion she merely hits the reply button
after reading an email she has received, so the address was the same
as from where it was received, but the error still comes sporadically.

  #6  
Old October 10th 07, 08:09 PM posted to microsoft.public.outlook,microsoft.public.exchange.setup,microsoft.public.exchange.admin,microsoft.public.exchange.misc
Ed Crowley [MVP]
external usenet poster
 
Posts: 19
Default Exchange 2003: One user getting "No transport provider was available for delivery to this" several times a day

Is this internittent or is it repeatable with replies to the same
message(s)? Was this user migrated from a different Exchange system?
--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"

"KingCronos" wrote in message
ps.com...
On 9 Oct, 17:43, "Ed Crowley [MVP]" wrote:
Repeating:

The place to start is to find out how this user is addressing the e-mail
messages in question.
--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"

"KingCronos" wrote in message

ups.com...



Hi,


The mail profile is correct. We run a locked down Citrix system. Also,
often the user gets the problem even when she just replies to a
message she has received.


Any ideas?


Thanks


On 8 Oct, 18:22, "Ed Crowley [MVP]" wrote:
The place to start is to find out . Another thing to look at is how
the Outlook
profile
is configured.
--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"


"KingCronos" wrote in message


groups.com...


We run Exchange 2003 in a WIndows 2000 domain. Most of our clients
(including the problem user) use citrix, so the setup for
individuals
has little variation on basics such as Outlook 2003. One user
continually has problems sending out and several times a day
(sometimes much more), she is prevented from sending emails with
the error:


The following recipient(s) could not be reached:


John Doe on 20/09/2007 10:01
No transport provider was available for delivery to this
recipient.


I looked up the 'no transport' issue on Microsoft KB, and nothing
was
really applicable except I thought problem contacts, but then the
user
told me that the last four times she received these NDRS, all she
had
done was replied to messages that had been sent to her. The user can
usually re send the messages successfully later on in the day.


One thing I should also mention is that she is a remote user BUT,
she
uses a DSL connection to get to her Citrix session, and therefore
all
software and network connections are preferably running in the main
office.


Thanks in advance, C- Hide quoted text -


- Show quoted text -- Hide quoted text -


- Show quoted text -


Im not sure what you mean by "how this user is addressing the e-mail
messages in question". On occasion she merely hits the reply button
after reading an email she has received, so the address was the same
as from where it was received, but the error still comes sporadically.



  #7  
Old October 11th 07, 04:23 PM posted to microsoft.public.outlook,microsoft.public.exchange.setup,microsoft.public.exchange.admin,microsoft.public.exchange.misc
KingCronos
external usenet poster
 
Posts: 35
Default Exchange 2003: One user getting "No transport provider was available for delivery to this" several times a day



She was migrated from the old Exchange 2000 server to 2003, but so
were 500 other people and as far as Im aware no one else is having the
same problems. From what the user tells me it appears that this
problem is quite random, but that often messages she cannot send at
one point in the day, are successfully sent when she tries again at
another time. She is a remote user, but as she dials into the HQ
Citrix network via DSL, I dont see how this could make a difference.

Thanks


On 10 Oct, 19:09, "Ed Crowley [MVP]" wrote:
Is this internittent or is it repeatable with replies to the same
message(s)? Was this user migrated from a different Exchange system?
--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"

"KingCronos" wrote in message

ps.com...



On 9 Oct, 17:43, "Ed Crowley [MVP]" wrote:
Repeating:


The place to start is to find out how this user is addressing the e-mail
messages in question.
--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"


"KingCronos" wrote in message


roups.com...


Hi,


The mail profile is correct. We run a locked down Citrix system. Also,
often the user gets the problem even when she just replies to a
message she has received.


Any ideas?


Thanks


On 8 Oct, 18:22, "Ed Crowley [MVP]" wrote:
The place to start is to find out . Another thing to look at is how
the Outlook
profile
is configured.
--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"


"KingCronos" wrote in message


groups.com...


We run Exchange 2003 in a WIndows 2000 domain. Most of our clients
(including the problem user) use citrix, so the setup for
individuals
has little variation on basics such as Outlook 2003. One user
continually has problems sending out and several times a day
(sometimes much more), she is prevented from sending emails with
the error:


The following recipient(s) could not be reached:


John Doe on 20/09/2007 10:01
No transport provider was available for delivery to this
recipient.


I looked up the 'no transport' issue on Microsoft KB, and nothing
was
really applicable except I thought problem contacts, but then the
user
told me that the last four times she received these NDRS, all she
had
done was replied to messages that had been sent to her. The user can
usually re send the messages successfully later on in the day.


One thing I should also mention is that she is a remote user BUT,
she
uses a DSL connection to get to her Citrix session, and therefore
all
software and network connections are preferably running in the main
office.


Thanks in advance, C- Hide quoted text -


- Show quoted text -- Hide quoted text -


- Show quoted text -


Im not sure what you mean by "how this user is addressing the e-mail
messages in question". On occasion she merely hits the reply button
after reading an email she has received, so the address was the same
as from where it was received, but the error still comes sporadically.- Hide quoted text -


- Show quoted text -



  #8  
Old October 11th 07, 05:56 PM posted to microsoft.public.outlook,microsoft.public.exchange.setup,microsoft.public.exchange.admin,microsoft.public.exchange.misc
Ed Crowley [MVP]
external usenet poster
 
Posts: 19
Default Exchange 2003: One user getting "No transport provider was available for delivery to this" several times a day

Define "migrated".
--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"

"KingCronos" wrote in message
ups.com...


She was migrated from the old Exchange 2000 server to 2003, but so
were 500 other people and as far as Im aware no one else is having the
same problems. From what the user tells me it appears that this
problem is quite random, but that often messages she cannot send at
one point in the day, are successfully sent when she tries again at
another time. She is a remote user, but as she dials into the HQ
Citrix network via DSL, I dont see how this could make a difference.

Thanks


On 10 Oct, 19:09, "Ed Crowley [MVP]" wrote:
Is this internittent or is it repeatable with replies to the same
message(s)? Was this user migrated from a different Exchange system?
--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"

"KingCronos" wrote in message

ps.com...



On 9 Oct, 17:43, "Ed Crowley [MVP]" wrote:
Repeating:


The place to start is to find out how this user is addressing the
e-mail
messages in question.
--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"


"KingCronos" wrote in message


roups.com...


Hi,


The mail profile is correct. We run a locked down Citrix system.
Also,
often the user gets the problem even when she just replies to a
message she has received.


Any ideas?


Thanks


On 8 Oct, 18:22, "Ed Crowley [MVP]" wrote:
The place to start is to find out . Another thing to look at is
how
the Outlook
profile
is configured.
--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"


"KingCronos" wrote in message


groups.com...


We run Exchange 2003 in a WIndows 2000 domain. Most of our
clients
(including the problem user) use citrix, so the setup for
individuals
has little variation on basics such as Outlook 2003. One user
continually has problems sending out and several times a day
(sometimes much more), she is prevented from sending emails with
the error:


The following recipient(s) could not be reached:


John Doe on 20/09/2007 10:01
No transport provider was available for delivery to
this
recipient.


I looked up the 'no transport' issue on Microsoft KB, and nothing
was
really applicable except I thought problem contacts, but then the
user
told me that the last four times she received these NDRS, all she
had
done was replied to messages that had been sent to her. The user
can
usually re send the messages successfully later on in the day.


One thing I should also mention is that she is a remote user BUT,
she
uses a DSL connection to get to her Citrix session, and therefore
all
software and network connections are preferably running in the
main
office.


Thanks in advance, C- Hide quoted text -


- Show quoted text -- Hide quoted text -


- Show quoted text -


Im not sure what you mean by "how this user is addressing the e-mail
messages in question". On occasion she merely hits the reply button
after reading an email she has received, so the address was the same
as from where it was received, but the error still comes sporadically.-
Hide quoted text -


- Show quoted text -





  #9  
Old October 11th 07, 06:03 PM posted to microsoft.public.outlook,microsoft.public.exchange.setup,microsoft.public.exchange.admin,microsoft.public.exchange.misc
KingCronos
external usenet poster
 
Posts: 35
Default Exchange 2003: One user getting "No transport provider was available for delivery to this" several times a day

Her mailbox was on the old Exchange 2000 server, and we moved it
(along with 500 hundred others) on to the new Exchange 2003 server
using the Exchange task wizard.

On 11 Oct, 16:56, "Ed Crowley [MVP]" wrote:
Define "migrated".
--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"

"KingCronos" wrote in message

ups.com...





She was migrated from the old Exchange 2000 server to 2003, but so
were 500 other people and as far as Im aware no one else is having the
same problems. From what the user tells me it appears that this
problem is quite random, but that often messages she cannot send at
one point in the day, are successfully sent when she tries again at
another time. She is a remote user, but as she dials into the HQ
Citrix network via DSL, I dont see how this could make a difference.


Thanks


On 10 Oct, 19:09, "Ed Crowley [MVP]" wrote:
Is this internittent or is it repeatable with replies to the same
message(s)? Was this user migrated from a different Exchange system?
--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"


"KingCronos" wrote in message


oups.com...


On 9 Oct, 17:43, "Ed Crowley [MVP]" wrote:
Repeating:


The place to start is to find out how this user is addressing the
e-mail
messages in question.
--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"


"KingCronos" wrote in message


roups.com...


Hi,


The mail profile is correct. We run a locked down Citrix system.
Also,
often the user gets the problem even when she just replies to a
message she has received.


Any ideas?


Thanks


On 8 Oct, 18:22, "Ed Crowley [MVP]" wrote:
The place to start is to find out . Another thing to look at is
how
the Outlook
profile
is configured.
--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"


"KingCronos" wrote in message


groups.com...


We run Exchange 2003 in a WIndows 2000 domain. Most of our
clients
(including the problem user) use citrix, so the setup for
individuals
has little variation on basics such as Outlook 2003. One user
continually has problems sending out and several times a day
(sometimes much more), she is prevented from sending emails with
the error:


The following recipient(s) could not be reached:


John Doe on 20/09/2007 10:01
No transport provider was available for delivery to
this
recipient.


I looked up the 'no transport' issue on Microsoft KB, and nothing
was
really applicable except I thought problem contacts, but then the
user
told me that the last four times she received these NDRS, all she
had
done was replied to messages that had been sent to her. The user
can
usually re send the messages successfully later on in the day.


One thing I should also mention is that she is a remote user BUT,
she
uses a DSL connection to get to her Citrix session, and therefore
all
software and network connections are preferably running in the
main
office.


Thanks in advance, C- Hide quoted text -


- Show quoted text -- Hide quoted text -


- Show quoted text -


Im not sure what you mean by "how this user is addressing the e-mail
messages in question". On occasion she merely hits the reply button
after reading an email she has received, so the address was the same
as from where it was received, but the error still comes sporadically.-
Hide quoted text -


- Show quoted text -- Hide quoted text -


- Show quoted text -



  #10  
Old October 11th 07, 06:12 PM posted to microsoft.public.outlook,microsoft.public.exchange.setup,microsoft.public.exchange.admin,microsoft.public.exchange.misc
Ed Crowley [MVP]
external usenet poster
 
Posts: 19
Default Exchange 2003: One user getting "No transport provider was available for delivery to this" several times a day

The Move Mailbox Wizard? If you moved the mailbox this way, which would not
be what is typically called a migration and is that's why I asked, then she
should not see any difference in behavior after the move than she saw
before. Everything should be preserved in a move mailbox. So, the next
direction I would ask that you follow is to try to find out anything that
might have been differently for her. For example, did she get married,
change her name, and did someone recreate her mailbox because or something
like that? Or, is there something unusual about her Outlook configuration?
--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"

"KingCronos" wrote in message
ups.com...
Her mailbox was on the old Exchange 2000 server, and we moved it
(along with 500 hundred others) on to the new Exchange 2003 server
using the Exchange task wizard.

On 11 Oct, 16:56, "Ed Crowley [MVP]" wrote:
Define "migrated".
--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"

"KingCronos" wrote in message

ups.com...





She was migrated from the old Exchange 2000 server to 2003, but so
were 500 other people and as far as Im aware no one else is having the
same problems. From what the user tells me it appears that this
problem is quite random, but that often messages she cannot send at
one point in the day, are successfully sent when she tries again at
another time. She is a remote user, but as she dials into the HQ
Citrix network via DSL, I dont see how this could make a difference.


Thanks


On 10 Oct, 19:09, "Ed Crowley [MVP]" wrote:
Is this internittent or is it repeatable with replies to the same
message(s)? Was this user migrated from a different Exchange system?
--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"


"KingCronos" wrote in message


oups.com...


On 9 Oct, 17:43, "Ed Crowley [MVP]" wrote:
Repeating:


The place to start is to find out how this user is addressing the
e-mail
messages in question.
--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"


"KingCronos" wrote in message


roups.com...


Hi,


The mail profile is correct. We run a locked down Citrix system.
Also,
often the user gets the problem even when she just replies to a
message she has received.


Any ideas?


Thanks


On 8 Oct, 18:22, "Ed Crowley [MVP]"
wrote:
The place to start is to find out . Another thing to look at is
how
the Outlook
profile
is configured.
--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"


"KingCronos" wrote in message


groups.com...


We run Exchange 2003 in a WIndows 2000 domain. Most of our
clients
(including the problem user) use citrix, so the setup for
individuals
has little variation on basics such as Outlook 2003. One user
continually has problems sending out and several times a day
(sometimes much more), she is prevented from sending emails
with
the error:


The following recipient(s) could not be reached:


John Doe on 20/09/2007 10:01
No transport provider was available for delivery to
this
recipient.


I looked up the 'no transport' issue on Microsoft KB, and
nothing
was
really applicable except I thought problem contacts, but then
the
user
told me that the last four times she received these NDRS, all
she
had
done was replied to messages that had been sent to her. The
user
can
usually re send the messages successfully later on in the day.


One thing I should also mention is that she is a remote user
BUT,
she
uses a DSL connection to get to her Citrix session, and
therefore
all
software and network connections are preferably running in the
main
office.


Thanks in advance, C- Hide quoted text -


- Show quoted text -- Hide quoted text -


- Show quoted text -


Im not sure what you mean by "how this user is addressing the e-mail
messages in question". On occasion she merely hits the reply button
after reading an email she has received, so the address was the same
as from where it was received, but the error still comes
sporadically.-
Hide quoted text -


- Show quoted text -- Hide quoted text -


- Show quoted text -





 




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