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#1
October 21st 07, 09:51 PM
posted to microsoft.public.outlook
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2007 Send Button
I recently installed Outlook 2007 and everything works/tests just fine. The
major problem I'm having is that I cannot send a NEW message. I get an error that says "cannot send this item". I have looked for two days for a fix. Can anyone help? 
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#2
October 22nd 07, 04:53 PM
posted to microsoft.public.outlook
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2007 Send Button
Shannon,
There are lots of reasons for your problem. Are your accounts set up correctly. Do they match the ISP's server addresses? Let us know what you have tried during the "two days" that you reference. "Shannon" wrote in message ... I recently installed Outlook 2007 and everything works/tests just fine. The major problem I'm having is that I cannot send a NEW message. I get an error that says "cannot send this item". I have looked for two days for a fix. Can anyone help?
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#3
October 22nd 07, 07:05 PM
posted to microsoft.public.outlook
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2007 Send Button
I have tested the accounts and they test properly and I get test messages
saying everything is OK. What I'm referring to about the two days is going through my domain forwarder's site, my ISP's site and Microsoft's knowledge base and anywhere else I can think of. "Charles W Davis" wrote: Shannon, There are lots of reasons for your problem. Are your accounts set up correctly. Do they match the ISP's server addresses? Let us know what you have tried during the "two days" that you reference. "Shannon" wrote in message ... I recently installed Outlook 2007 and everything works/tests just fine. The major problem I'm having is that I cannot send a NEW message. I get an error that says "cannot send this item". I have looked for two days for a fix. Can anyone help?
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#4
October 23rd 07, 07:13 AM
posted to microsoft.public.outlook
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2007 Send Button
Are you reusing an old Outlook profile from a prior version? Try creating a
new mail profile (Control Panel | Mail | Show Profiles) and see if that helps. -- Jocelyn Fiorello *** Messages sent to my e-mail address will NOT be answered -- please reply only to the newsgroup to preserve the message thread. *** "Shannon" wrote: I have tested the accounts and they test properly and I get test messages saying everything is OK. What I'm referring to about the two days is going through my domain forwarder's site, my ISP's site and Microsoft's knowledge base and anywhere else I can think of. "Charles W Davis" wrote: Shannon, There are lots of reasons for your problem. Are your accounts set up correctly. Do they match the ISP's server addresses? Let us know what you have tried during the "two days" that you reference. "Shannon" wrote in message ... I recently installed Outlook 2007 and everything works/tests just fine. The major problem I'm having is that I cannot send a NEW message. I get an error that says "cannot send this item". I have looked for two days for a fix. Can anyone help?
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#5
October 23rd 07, 05:27 PM
posted to microsoft.public.outlook
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2007 Send Button
I have cleared out any old profiles and tested the two new ones that Im using
especially the default. Nothing seems to impact the send button - still says "cannot send this item". "Jocelyn Fiorello" wrote: Are you reusing an old Outlook profile from a prior version? Try creating a new mail profile (Control Panel | Mail | Show Profiles) and see if that helps. -- Jocelyn Fiorello *** Messages sent to my e-mail address will NOT be answered -- please reply only to the newsgroup to preserve the message thread. *** "Shannon" wrote: I have tested the accounts and they test properly and I get test messages saying everything is OK. What I'm referring to about the two days is going through my domain forwarder's site, my ISP's site and Microsoft's knowledge base and anywhere else I can think of. "Charles W Davis" wrote: Shannon, There are lots of reasons for your problem. Are your accounts set up correctly. Do they match the ISP's server addresses? Let us know what you have tried during the "two days" that you reference. "Shannon" wrote in message ... I recently installed Outlook 2007 and everything works/tests just fine. The major problem I'm having is that I cannot send a NEW message. I get an error that says "cannot send this item". I have looked for two days for a fix. Can anyone help?
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#6
October 24th 07, 07:34 AM
posted to microsoft.public.outlook
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2007 Send Button
What kind(s) of e-mail accounts are you using? POP3? IMAP? HTTP (like
Hotmail through the Outlook Connector)? Exchange server? -- Jocelyn Fiorello *** Messages sent to my e-mail address will NOT be answered -- please reply only to the newsgroup to preserve the message thread. *** "Shannon" wrote: I have cleared out any old profiles and tested the two new ones that Im using especially the default. Nothing seems to impact the send button - still says "cannot send this item". "Jocelyn Fiorello" wrote: Are you reusing an old Outlook profile from a prior version? Try creating a new mail profile (Control Panel | Mail | Show Profiles) and see if that helps. -- Jocelyn Fiorello *** Messages sent to my e-mail address will NOT be answered -- please reply only to the newsgroup to preserve the message thread. *** "Shannon" wrote: I have tested the accounts and they test properly and I get test messages saying everything is OK. What I'm referring to about the two days is going through my domain forwarder's site, my ISP's site and Microsoft's knowledge base and anywhere else I can think of. "Charles W Davis" wrote: Shannon, There are lots of reasons for your problem. Are your accounts set up correctly. Do they match the ISP's server addresses? Let us know what you have tried during the "two days" that you reference. "Shannon" wrote in message ... I recently installed Outlook 2007 and everything works/tests just fine. The major problem I'm having is that I cannot send a NEW message. I get an error that says "cannot send this item". I have looked for two days for a fix. Can anyone help?
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