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#1
November 3rd 07, 10:41 PM
posted to microsoft.public.outlook
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Cannot open email attachements
I updated my Outlook 2003 with current service pack and afterwards, when I am
trying to open e-mail messages that are sent as attachments, I cannot do it. Other type of files in attachment can be opened but not message files. What could this be? 
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#2
November 4th 07, 04:46 AM
posted to microsoft.public.outlook
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Cannot open email attachements
have you rebooted since discovering the problem?
-- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "acss" wrote in message ... I updated my Outlook 2003 with current service pack and afterwards, when I am trying to open e-mail messages that are sent as attachments, I cannot do it. Other type of files in attachment can be opened but not message files. What could this be?
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#3
November 4th 07, 12:56 PM
posted to microsoft.public.outlook
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Cannot open email attachements
Hi,
Yes. I have rebooted and the problem continues as i CAN open file types such as pdf or jpg but can not open e-mail messages that are sent as attachments. "Diane Poremsky" wrote: have you rebooted since discovering the problem? -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "acss" wrote in message ... I updated my Outlook 2003 with current service pack and afterwards, when I am trying to open e-mail messages that are sent as attachments, I cannot do it. Other type of files in attachment can be opened but not message files. What could this be?
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#4
November 4th 07, 10:11 PM
posted to microsoft.public.outlook
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Cannot open email attachements
I'm having the same problem only since having dowloaded service pack 3, I'm
running Vista on my laptop. I have not installed service pack 3 on my desktop and have no problems opening attachments on it. Does anyone know how to remove service pack 3? It does not appear in add/remove programs and when checking for all updates does not have a remove option available. -- jck "acss" wrote: I updated my Outlook 2003 with current service pack and afterwards, when I am trying to open e-mail messages that are sent as attachments, I cannot do it. Other type of files in attachment can be opened but not message files. What could this be?
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#5
November 5th 07, 12:53 AM
posted to microsoft.public.outlook
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Cannot open email attachements
it can't be removed.
 I'm not sure if you can use system restore to undo it. if you have Ghost or True Image, make an image and upgrade the desktop- see if it works. If not, restore the image. (Acronis might offer a 100% working trial of True Image.) Are you using any add-ins? What type of acct? We know not all SP3 users have a problem opening msg files while a few are having a problem. I haven't been tracking the OS for every report, but I know it works ok on Winxp, so its possible that its specific to Vista. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "johnko1" wrote in message ... I'm having the same problem only since having dowloaded service pack 3, I'm running Vista on my laptop. I have not installed service pack 3 on my desktop and have no problems opening attachments on it. Does anyone know how to remove service pack 3? It does not appear in add/remove programs and when checking for all updates does not have a remove option available. -- jck "acss" wrote: I updated my Outlook 2003 with current service pack and afterwards, when I am trying to open e-mail messages that are sent as attachments, I cannot do it. Other type of files in attachment can be opened but not message files. What could this be?
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#6
November 5th 07, 01:08 AM
posted to microsoft.public.outlook
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Cannot open email attachements
I've tried to run system restore, but as has always been the case with
Microsoft restore, it won't work. I'm not running any add-ons. I'm not too thrilled with Vista. -- jck "Diane Poremsky" wrote: it can't be removed. I'm not sure if you can use system restore to undo it. if you have Ghost or True Image, make an image and upgrade the desktop- see if it works. If not, restore the image. (Acronis might offer a 100% working trial of True Image.) Are you using any add-ins? What type of acct? We know not all SP3 users have a problem opening msg files while a few are having a problem. I haven't been tracking the OS for every report, but I know it works ok on Winxp, so its possible that its specific to Vista. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "johnko1" wrote in message ... I'm having the same problem only since having dowloaded service pack 3, I'm running Vista on my laptop. I have not installed service pack 3 on my desktop and have no problems opening attachments on it. Does anyone know how to remove service pack 3? It does not appear in add/remove programs and when checking for all updates does not have a remove option available. -- jck "acss" wrote: I updated my Outlook 2003 with current service pack and afterwards, when I am trying to open e-mail messages that are sent as attachments, I cannot do it. Other type of files in attachment can be opened but not message files. What could this be?
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#7
November 5th 07, 01:42 AM
posted to microsoft.public.outlook
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Cannot open email attachements
"johnko1" wrote: I've tried to run system restore, but as has always been the case with Microsoft restore, it won't work. I'm not running any add-ons. I'm not too thrilled with Vista. -- jck "Diane Poremsky" wrote: it can't be removed. I'm not sure if you can use system restore to undo it. if you have Ghost or True Image, make an image and upgrade the desktop- see if it works. If not, restore the image. (Acronis might offer a 100% working trial of True Image.) Are you using any add-ins? What type of acct? We know not all SP3 users have a problem opening msg files while a few are having a problem. I haven't been tracking the OS for every report, but I know it works ok on Winxp, so its possible that its specific to Vista. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "johnko1" wrote in message ... I'm having the same problem only since having dowloaded service pack 3, I'm running Vista on my laptop. I have not installed service pack 3 on my desktop and have no problems opening attachments on it. Does anyone know how to remove service pack 3? It does not appear in add/remove programs and when checking for all updates does not have a remove option available. -- jck "acss" wrote: I updated my Outlook 2003 with current service pack and afterwards, when I am trying to open e-mail messages that are sent as attachments, I cannot do it. Other type of files in attachment can be opened but not message files. What could this be?
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#8
November 5th 07, 01:43 AM
posted to microsoft.public.outlook
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Cannot open email attachements
I have not installed SP3 and I am running into the same problem with Outlook,
it used to work now it doesn't "johnko1" wrote: I've tried to run system restore, but as has always been the case with Microsoft restore, it won't work. I'm not running any add-ons. I'm not too thrilled with Vista. -- jck "Diane Poremsky" wrote: it can't be removed. I'm not sure if you can use system restore to undo it. if you have Ghost or True Image, make an image and upgrade the desktop- see if it works. If not, restore the image. (Acronis might offer a 100% working trial of True Image.) Are you using any add-ins? What type of acct? We know not all SP3 users have a problem opening msg files while a few are having a problem. I haven't been tracking the OS for every report, but I know it works ok on Winxp, so its possible that its specific to Vista. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "johnko1" wrote in message ... I'm having the same problem only since having dowloaded service pack 3, I'm running Vista on my laptop. I have not installed service pack 3 on my desktop and have no problems opening attachments on it. Does anyone know how to remove service pack 3? It does not appear in add/remove programs and when checking for all updates does not have a remove option available. -- jck "acss" wrote: I updated my Outlook 2003 with current service pack and afterwards, when I am trying to open e-mail messages that are sent as attachments, I cannot do it. Other type of files in attachment can be opened but not message files. What could this be?
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#10
November 5th 07, 03:27 AM
posted to microsoft.public.outlook
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Cannot open email attachements
I had the same problem until I uninstalled the Google Desktop program.
I am running 2003 wit service pack 2. "acss" wrote in message ... I updated my Outlook 2003 with current service pack and afterwards, when I am trying to open e-mail messages that are sent as attachments, I cannot do it. Other type of files in attachment can be opened but not message files. What could this be?
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