When some of are users change their network login password, their outlook
2003 loses its password,setting, and then the user has to reenter it. Does
anybody know what causes this and how to prevent it from happening?


Michael Tock

michael tock wrote:

When some of are users change their network login password, their
outlook 2003 loses its password,setting, and then the user has to
reenter it. Does anybody know what causes this and how to prevent it
from happening?

Passwords are retained by the operating system. You neglected to say which
one you're using.
--
Brian Tillman [MVP-Outlook]

The operation system is Windows XP with service pack 2
"Brian Tillman" wrote in message
...
michael tock wrote:

When some of are users change their network login password, their
outlook 2003 loses its password,setting, and then the user has to
reenter it. Does anybody know what causes this and how to prevent it
from happening?

Passwords are retained by the operating system. You neglected to say
which one you're using.
--
Brian Tillman [MVP-Outlook]

michael tock wrote:

The operation system is Windows XP with service pack 2

See if this helps: http://support.microsoft.com/kb/236032/en-us
--
Brian Tillman [MVP-Outlook]

Let me repeat the problem. When our users are required to change their network password every 30 days, and do so successfully, the saved password in the outlook logon is deleted. We have a third party email server, a pop account, and are not using Microsoft exchange. The user then has to reenter the password in the logon config section of outlook

EggHeadCafe - .NET Developer Portal of Choice
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the password is saved within the outlook profile and when its changed you
will need to change it in the profile.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
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"michael tock" wrote in message
...
Let me repeat the problem. When our users are required to change their
network password every 30 days, and do so successfully, the saved password
in the outlook logon is deleted. We have a third party email server, a pop
account, and are not using Microsoft exchange. The user then has to
reenter the password in the logon config section of outlook

EggHeadCafe - .NET Developer Portal of Choice
http://www.eggheadcafe.com/default.aspx?ref=ng