I am using Blackberry's Desktop Software to syncronize with my MS Outlook
Contacts list. The onboard caller-id function of the phone that is supposed
to correlate the incoming phone number to a name of a contact (should the
number be in my contacts list) isn't working. According to help from
Blackberry the problem is the "form" of the numbers as they're being loaded
on the Blackberry from MS Outlook. Specifically, apparently the fact that
the numbers are stored in the form of (###) ###-#### instead of something
like ###-###-#### is keeping the phone from realizing that the incoming
number is one that is in the contacts list... So, the question here is how
do I change the form in which the phone number is stored in MS Outlook to be
###-###-#### instead of (###) ###-####?

Thanks, Don

Clearly that is Blackberry's job, not Outlook's. Outlook's job is to present
one consistent format to all clients. It is the clients' responsibility to
know what that format is and how to use it. Tell Blackberry to get its act
together.
--
Russ Valentine
[MVP-Outlook]
"Don Holmes" wrote in message
...
I am using Blackberry's Desktop Software to syncronize with my MS Outlook
Contacts list. The onboard caller-id function of the phone that is
supposed to correlate the incoming phone number to a name of a contact
(should the number be in my contacts list) isn't working. According to
help from Blackberry the problem is the "form" of the numbers as they're
being loaded on the Blackberry from MS Outlook. Specifically, apparently
the fact that the numbers are stored in the form of (###) ###-#### instead
of something like ###-###-#### is keeping the phone from realizing that the
incoming number is one that is in the contacts list... So, the question
here is how do I change the form in which the phone number is stored in MS
Outlook to be ###-###-#### instead of (###) ###-####?

Thanks, Don

Hello Russ,

Well, as much as I may agree with you the answer wasn't very helpful as I've
clearly worked this with Blackberry already. I've also seen other posts by
MVPs that indicate that indeed Outlook is configurable regarding the form of
the phone numbers stored in Contacts. So, please ignore the reason for my
question and let me know if there is a public way to configure Outlook to
store the numbers in different ways.

Thanks, Don


"Russ Valentine [MVP-Outlook]" wrote in message
news
Clearly that is Blackberry's job, not Outlook's. Outlook's job is to
present one consistent format to all clients. It is the clients'
responsibility to know what that format is and how to use it. Tell
Blackberry to get its act together.
--
Russ Valentine
[MVP-Outlook]
"Don Holmes" wrote in message
...
I am using Blackberry's Desktop Software to syncronize with my MS Outlook
Contacts list. The onboard caller-id function of the phone that is
supposed to correlate the incoming phone number to a name of a contact
(should the number be in my contacts list) isn't working. According to
help from Blackberry the problem is the "form" of the numbers as they're
being loaded on the Blackberry from MS Outlook. Specifically, apparently
the fact that the numbers are stored in the form of (###) ###-#### instead
of something like ###-###-#### is keeping the phone from realizing that
the incoming number is one that is in the contacts list... So, the
question here is how do I change the form in which the phone number is
stored in MS Outlook to be ###-###-#### instead of (###) ###-####?

Thanks, Don

Not sure what you were seeing, but in fact masking of phone numbers in
Outlook is hard coded and always has been for the reasons I mentioned. I
don't see how Outlook could be designed any other way.
--
Russ Valentine
[MVP-Outlook]
"Don Holmes" wrote in message
...
Hello Russ,

Well, as much as I may agree with you the answer wasn't very helpful as
I've clearly worked this with Blackberry already. I've also seen other
posts by MVPs that indicate that indeed Outlook is configurable regarding
the form of the phone numbers stored in Contacts. So, please ignore the
reason for my question and let me know if there is a public way to
configure Outlook to store the numbers in different ways.

Thanks, Don


"Russ Valentine [MVP-Outlook]" wrote in message
news
Clearly that is Blackberry's job, not Outlook's. Outlook's job is to
present one consistent format to all clients. It is the clients'
responsibility to know what that format is and how to use it. Tell
Blackberry to get its act together.
--
Russ Valentine
[MVP-Outlook]
"Don Holmes" wrote in message
...
I am using Blackberry's Desktop Software to syncronize with my MS Outlook
Contacts list. The onboard caller-id function of the phone that is
supposed to correlate the incoming phone number to a name of a contact
(should the number be in my contacts list) isn't working. According to
help from Blackberry the problem is the "form" of the numbers as they're
being loaded on the Blackberry from MS Outlook. Specifically, apparently
the fact that the numbers are stored in the form of (###) ###-####
instead of something like ###-###-#### is keeping the phone from
realizing that the incoming number is one that is in the contacts list...
So, the question here is how do I change the form in which the phone
number is stored in MS Outlook to be ###-###-#### instead of (###)
###-####?

Thanks, Don

Don Holmes wrote:

Well, as much as I may agree with you the answer wasn't very helpful
as I've clearly worked this with Blackberry already. I've also seen
other posts by MVPs that indicate that indeed Outlook is configurable
regarding the form of the phone numbers stored in Contacts. So,
please ignore the reason for my question and let me know if there is
a public way to configure Outlook to store the numbers in different
ways.

Enter your phone numbers with no punctuation (i.e., ### ### ####) so that
Outlook cannot recognize it as a phone number and I think Outlook will leave
it alone. Perhaps your BB will be able to handle that.
--
Brian Tillman [MVP-Outlook]

Doesn't work here. Any 10 digits you enter get masked unless you enclose
them in quotation marks.
--
Russ Valentine
[MVP-Outlook]
"Brian Tillman" wrote in message
...
Don Holmes wrote:

Well, as much as I may agree with you the answer wasn't very helpful
as I've clearly worked this with Blackberry already. I've also seen
other posts by MVPs that indicate that indeed Outlook is configurable
regarding the form of the phone numbers stored in Contacts. So,
please ignore the reason for my question and let me know if there is
a public way to configure Outlook to store the numbers in different
ways.

Enter your phone numbers with no punctuation (i.e., ### ### ####) so that
Outlook cannot recognize it as a phone number and I think Outlook will
leave it alone. Perhaps your BB will be able to handle that.
--
Brian Tillman [MVP-Outlook]