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"File does not exist" when opening some .msg file



 
 
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Old November 22nd 07, 02:40 PM posted to microsoft.public.outlook
ThePro
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Posts: 5
Default "File does not exist" when opening some .msg file

Hi,

We run Outlook 2007 on XP SP2 and our files are stored on a Windows 2003
server with SP2.

Sometimes, a user will save an e-mail as a .msg file on the server (J:
drive) and when he or anyone else tries to open it we get a "File does not
exist" error message in Outlook.

Things I tried:

- renaming the file. It works but we can't open it.
- copying the file on C: drive. The copy operation works but we still can't
open the message.
- restoring a copy from backup. Same result.

There is several other .msg files in the same folder and all others are OK.

Weird thing: In the backup software (ArcServe 11.5) there is a subfolder
named "message_filename_files" with the following files inside:
colorschememapping.xml, filelist.xml, themedata.thmx. But in the "real"
folder, on the sever, there is not such subfolder.

Any ideas appreciated.

ThePro

 




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