Hi all,

I have a strange problem this morning. I have just set up maybe our
10th user with Outlook 2007 (on Windows XP.) She has a unique problem
in that when new messages arrives, it dings and shows an icon in the
system tray all correctly, but new messages won't display in the Inbox
unless she clicks another folder and goes back to the Inbox.

I found one post that suggested disabling a Google Desktop add-in, but
she doesn't appear to have that add-in installed. Any ideas?

The only difference between her and other users that I can come up
with is that she has Office 2007 Professional with Business Contact
Manager, whereas other users have 'lesser' versions (Basic, Small
Business, etc.) that do not have the Contact Manager. I'm not sure
this has anything to do with the problem, but so far it's the only
difference I can come up with.

Thanks in advance!
Tracey