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I was trying to fix a connection problem in a user desktop. I removed
the user's Outlook profile and created a new one. That fixed the problem but now she has lost all the addresses recorded in the TO: drop down list. Is there any way to recover the list or the Outlook profile I just deleted? This is URGENT! Thank you very much for your help. |
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#2
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Do a search for their NK2 file. If you didn't delete the Windows profile, it
will be there. You didn't say what O/S, usually it's under documents & settings, their profile, either local settings or application data. Look for the Microsoft folder, then Outlook folder. -- Kathleen Orland - MVP Outlook Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ " wrote: I was trying to fix a connection problem in a user desktop. I removed the user's Outlook profile and created a new one. That fixed the problem but now she has lost all the addresses recorded in the TO: drop down list. Is there any way to recover the list or the Outlook profile I just deleted? This is URGENT! Thank you very much for your help. |
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Dear Kathleen,
Thank you so much for your extremely helpful answer. I was able to find the Default Outlook Profile.NK2, renamed it and got the old settings back. User is using Win XP as OS and OUtlook 2003. Is there a way to save/export the list of "remembered" addresses that Outlook uses to autofill the To box? Thanks again, you really really saved us. Sandy "K. Orland" wrote: Do a search for their NK2 file. If you didn't delete the Windows profile, it will be there. You didn't say what O/S, usually it's under documents & settings, their profile, either local settings or application data. Look for the Microsoft folder, then Outlook folder. -- Kathleen Orland - MVP Outlook Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ " wrote: I was trying to fix a connection problem in a user desktop. I removed the user's Outlook profile and created a new one. That fixed the problem but now she has lost all the addresses recorded in the TO: drop down list. Is there any way to recover the list or the Outlook profile I just deleted? This is URGENT! Thank you very much for your help. |
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You can just copy the NK2 file to a location where it can be saved (network,
USB, CD, etc.). -- Kathleen Orland - MVP Outlook Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "Sandy911" wrote: Dear Kathleen, Thank you so much for your extremely helpful answer. I was able to find the Default Outlook Profile.NK2, renamed it and got the old settings back. User is using Win XP as OS and OUtlook 2003. Is there a way to save/export the list of "remembered" addresses that Outlook uses to autofill the To box? Thanks again, you really really saved us. Sandy "K. Orland" wrote: Do a search for their NK2 file. If you didn't delete the Windows profile, it will be there. You didn't say what O/S, usually it's under documents & settings, their profile, either local settings or application data. Look for the Microsoft folder, then Outlook folder. -- Kathleen Orland - MVP Outlook Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ " wrote: I was trying to fix a connection problem in a user desktop. I removed the user's Outlook profile and created a new one. That fixed the problem but now she has lost all the addresses recorded in the TO: drop down list. Is there any way to recover the list or the Outlook profile I just deleted? This is URGENT! Thank you very much for your help. |
#5
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