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#1
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I am new to this company. When i first opened the program it says
"The connection to the Microsoft Exchange Server is unavailable. Outlook must be online or connected to complete this action." If I click "ok" it brings up a new window titled Microsoft Exchange Server and the tab is "general". If I click "ok" here it exits out of the program. Please help me reconfigure this so i can get this up and running for this office. |
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#2
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Does your company use Microsoft Exchange server as their email server? If so,
has a mailbox been created for you? -- Kathleen Orland - MVP Outlook Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "MommyKali" wrote: I am new to this company. When i first opened the program it says "The connection to the Microsoft Exchange Server is unavailable. Outlook must be online or connected to complete this action." If I click "ok" it brings up a new window titled Microsoft Exchange Server and the tab is "general". If I click "ok" here it exits out of the program. Please help me reconfigure this so i can get this up and running for this office. |
#3
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MommyKali wrote:
I am new to this company. When i first opened the program it says "The connection to the Microsoft Exchange Server is unavailable. Outlook must be online or connected to complete this action." If I click "ok" it brings up a new window titled Microsoft Exchange Server and the tab is "general". If I click "ok" here it exits out of the program. Please help me reconfigure this so i can get this up and running for this office. Ask the IT people where you work. They know your infrastructure. We cannot. -- Brian Tillman [MVP-Outlook] |
#4
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i don'tthink that they use Exchange anymore. Good point. Now doyou know how
to change it? I can, but it won't let me into the program at all. Those windows po u before you can do anything, and when you exit the window it exits the program. "K. Orland" wrote: Does your company use Microsoft Exchange server as their email server? If so, has a mailbox been created for you? -- Kathleen Orland - MVP Outlook Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "MommyKali" wrote: I am new to this company. When i first opened the program it says "The connection to the Microsoft Exchange Server is unavailable. Outlook must be online or connected to complete this action." If I click "ok" it brings up a new window titled Microsoft Exchange Server and the tab is "general". If I click "ok" here it exits out of the program. Please help me reconfigure this so i can get this up and running for this office. |
#5
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Go to 'Control Panel|Mail|Show Profiles', click the "New" button to create a
new profile, and be sure to NOT add the Exchange Server Service to it. Your current profile has this service added to it and you aren't allowed to delete or modify anything in the service unless connected to an Exchange Server which you can't do. The next best plan is to make a new profile, set it up with the correct services, then delete the old one you can't change. http://support.microsoft.com/kb/829918/en-us How to create a new e-mail profile in Outlook 2007 and in Outlook 2003 Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Live at Hot Licks - www.badnewsbluesband.com "MommyKali" wrote in message ... i don'tthink that they use Exchange anymore. Good point. Now doyou know how to change it? I can, but it won't let me into the program at all. Those windows po u before you can do anything, and when you exit the window it exits the program. "K. Orland" wrote: Does your company use Microsoft Exchange server as their email server? If so, has a mailbox been created for you? -- Kathleen Orland - MVP Outlook Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "MommyKali" wrote: I am new to this company. When i first opened the program it says "The connection to the Microsoft Exchange Server is unavailable. Outlook must be online or connected to complete this action." If I click "ok" it brings up a new window titled Microsoft Exchange Server and the tab is "general". If I click "ok" here it exits out of the program. Please help me reconfigure this so i can get this up and running for this office. |
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