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#1
January 15th 08, 12:39 AM
posted to microsoft.public.outlook
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Public folder favorite disappears
Hi. We are using Outlook 2003 sp 3 and Exchange 2003 sp1. One of our users
adds subfolders of a public folder to her public folder favorites, but after a short period (10minutes - 1 day) the folder disappears from her public folder favorite list. When she adds it again, the same thing happens. I am lost as to why this keeps happening. Does anyone have any suggestions? Thanks in advance for any help. J. Huber 
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#2
January 15th 08, 03:41 AM
posted to microsoft.public.outlook
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Public folder favorite disappears
I have not encountered this, however, the public folder favorites
are stored in the OST/PST file. Knowing this, I would guess that the problem lies in the synchronization of the public folders to the OST/PST file. Having said this, how big is the public folder she is adding? How big is her OST file? Is it getting too large? Perhaps her OST has been corrupted and needs to be rebuilt. (Delete the OST and re-open Outlook). Nikki Peterson "J. Huber" wrote in message 48.16... Hi. We are using Outlook 2003 sp 3 and Exchange 2003 sp1. One of our users adds subfolders of a public folder to her public folder favorites, but after a short period (10minutes - 1 day) the folder disappears from her public folder favorite list. When she adds it again, the same thing happens. I am lost as to why this keeps happening. Does anyone have any suggestions? Thanks in advance for any help. J. Huber
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#3
January 15th 08, 04:35 PM
posted to microsoft.public.outlook
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Public folder favorite disappears
I will try deleting the ost file and see if that fixes it. Thanks for
the quick reply! J. Huber "Nikki Peterson [MVP - Outlook]" wrote in : I have not encountered this, however, the public folder favorites are stored in the OST/PST file. Knowing this, I would guess that the problem lies in the synchronization of the public folders to the OST/PST file. Having said this, how big is the public folder she is adding? How big is her OST file? Is it getting too large? Perhaps her OST has been corrupted and needs to be rebuilt. (Delete the OST and re-open Outlook). Nikki Peterson
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#4
January 15th 08, 08:43 PM
posted to microsoft.public.outlook
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Public folder favorite disappears
Let me know how it goes.
 Nikki "J. Huber" wrote in message 48.16... I will try deleting the ost file and see if that fixes it. Thanks for the quick reply! J. Huber "Nikki Peterson [MVP - Outlook]" wrote in : I have not encountered this, however, the public folder favorites are stored in the OST/PST file. Knowing this, I would guess that the problem lies in the synchronization of the public folders to the OST/PST file. Having said this, how big is the public folder she is adding? How big is her OST file? Is it getting too large? Perhaps her OST has been corrupted and needs to be rebuilt. (Delete the OST and re-open Outlook). Nikki Peterson
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#5
January 15th 08, 11:32 PM
posted to microsoft.public.outlook
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Public folder favorite disappears
I deleted the ost file this morning and recreated it. As of this
afternoon, it is working great, so that seems to have fixed it. Thanks for the advice! Cheers! J. "Nikki Peterson [MVP - Outlook]" wrote in : Let me know how it goes. Nikki
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#6
January 16th 08, 01:13 AM
posted to microsoft.public.outlook
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Public folder favorite disappears
Nice to hear! Thank you for sharing your solution.
Nikki Peterson "J. Huber" wrote in message 48.16... I deleted the ost file this morning and recreated it. As of this afternoon, it is working great, so that seems to have fixed it. Thanks for the advice! Cheers! J. "Nikki Peterson [MVP - Outlook]" wrote in : Let me know how it goes. Nikki
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#7
March 2nd 08, 10:34 PM
posted to microsoft.public.outlook
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Public folder favorite disappears
Where do I find the OST. What else happens when I do this, do I lose
rules, messages, etc.? How do I recreate it? On Mon, 14 Jan 2008 19:41:36 -0700, "Nikki Peterson [MVP - Outlook]" wrote: I have not encountered this, however, the public folder favorites are stored in the OST/PST file. Knowing this, I would guess that the problem lies in the synchronization of the public folders to the OST/PST file. Having said this, how big is the public folder she is adding? How big is her OST file? Is it getting too large? Perhaps her OST has been corrupted and needs to be rebuilt. (Delete the OST and re-open Outlook). Nikki Peterson "J. Huber" wrote in message . 248.16... Hi. We are using Outlook 2003 sp 3 and Exchange 2003 sp1. One of our users adds subfolders of a public folder to her public folder favorites, but after a short period (10minutes - 1 day) the folder disappears from her public folder favorite list. When she adds it again, the same thing happens. I am lost as to why this keeps happening. Does anyone have any suggestions? Thanks in advance for any help. J. Huber
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