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Outlook Won't Open



 
 
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  #1  
Old January 20th 08, 07:05 AM posted to microsoft.public.outlook
Candy
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Posts: 126
Default Outlook Won't Open

All of a sudden, I can't get my Outlook to open. Before that, when I clicked
Send/Receive, it would send, but it wouldn't receive - on any of my accounts.
I closed it, and now when I tried to reopen it, nothing happens. Can anyone
help me? Thanks.

Candy

  #2  
Old January 21st 08, 06:54 PM posted to microsoft.public.outlook
Francine Otterson
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Posts: 83
Default Outlook Won't Open

What happens when you try to open Outlook. Any error messages? Try running a detect and repair or you may need to reinstall it under Add/Remove programs. Once it launches if still and issue with doing send/receive that profile may be corrupted. I would test this by creating a new profile. If it works great, but if the only issue you are having is with the the send/receive.

Search and find the .ost files (search hidden files) rename the .ost files to .ost1, etc.. Then do a new send/receive. This will force it to create a new ost file.

First, step is to address the overall program not running.

Regards,

Francine

Candy wrote on Sun, 20 January 2008 01:05
All of a sudden, I can't get my Outlook to open. Before that, when I clicked
Send/Receive, it would send, but it wouldn't receive - on any of my accounts.
I closed it, and now when I tried to reopen it, nothing happens. Can anyone
help me? Thanks.

Candy



--
Francine Otterson
Microsoft Outlook MVP
President, San Diego Outlook User Group
 




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