Can someone please help me. I have Office 2003 and when I try to open MS
Outlook it won't open. I get a message "An unexpected error has occurred
MAPI was unable to load the information service mscon.dll. Be sure the
service is correctly installed and configured" and when I click on OK
Outlook closes.

I just got my notebook back from being repaired and I had been trying to put
a saved address book into Outlook Express. I may have done something when I
tried to open a wab file and got a message: vcard is not your default
address book. It seems the only option was to take OK when asked : do you
want to change your default something. Can't remeber - getting too old
I'm running XP Sp2. Any help would be greatly appreciated..I use the
calendar in Outlook and Word mostly

Thanks again in advance
Carmen

mscon is the outlook connector to bring msn/hotmail into outlook. now... do
you want to use Outlook or Outlook Express? Outlook Express uses the wab,
outlook does not.

I would start with detect and repair (help menu) and then reinstall the
connector.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"Carmen O Donnell" wrote in message
news:VM2lj.10520$k15.1878@trnddc06...
Can someone please help me. I have Office 2003 and when I try to open MS
Outlook it won't open. I get a message "An unexpected error has occurred
MAPI was unable to load the information service mscon.dll. Be sure the
service is correctly installed and configured" and when I click on OK
Outlook closes.

I just got my notebook back from being repaired and I had been trying to
put a saved address book into Outlook Express. I may have done something
when I tried to open a wab file and got a message: vcard is not your
default address book. It seems the only option was to take OK when asked :
do you want to change your default something. Can't remeber - getting too
old I'm running XP Sp2. Any help would be greatly appreciated..I use
the calendar in Outlook and Word mostly

Thanks again in advance
Carmen

Thanks for the real fast reply. I want to use Outlook Express for my email.
However I do use some of the other features in Outlook, calendar etc. I
cannot even open Outlook. Sorry to sound so inept, however I don't even
know what the "connector" is & how to access it.
Where is the help menu? When I go to Programs/MicrosoftOffice, I show 3
applications : MS Word, MS Office Tools. I went to recover application and
chose to recover but it brings up a little window referncing "profile"
Can't I use Outlooks other features without using the email? I remember
having access to both Outlook and Outlook express?/

Thanks for all your help again,
Carmen

Before the machine was repaired and reformatte, I was able to import my
"contacts"
"Diane Poremsky" wrote in message
news
mscon is the outlook connector to bring msn/hotmail into outlook. now...
do you want to use Outlook or Outlook Express? Outlook Express uses the
wab, outlook does not.

I would start with detect and repair (help menu) and then reinstall the
connector.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"Carmen O Donnell" wrote in message
news:VM2lj.10520$k15.1878@trnddc06...
Can someone please help me. I have Office 2003 and when I try to open MS
Outlook it won't open. I get a message "An unexpected error has occurred
MAPI was unable to load the information service mscon.dll. Be sure the
service is correctly installed and configured" and when I click on OK
Outlook closes.

I just got my notebook back from being repaired and I had been trying to
put a saved address book into Outlook Express. I may have done something
when I tried to open a wab file and got a message: vcard is not your
default address book. It seems the only option was to take OK when asked
: do you want to change your default something. Can't remeber - getting
too old I'm running XP Sp2. Any help would be greatly appreciated..I
use the calendar in Outlook and Word mostly

Thanks again in advance
Carmen

ok... with outlook closed, either go to control panel, mail (use classic
view of control panel) or right click on the start menu icon for Outlook (if
present - you may have OE shown instead) and choose properties. This opens
the profile dialog. Click Show profile, then Add a profile. give it a name -
choose Internet email acct on the first screen then cancel on the Add New
acct screen where it asks for your mail acct info. Outlook will create a
profile without an email acct.
http://www.outlook-tips.net/beginner/new_profile.htm

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"Carmen O Donnell" wrote in message
news:l06lj.10568$k15.2410@trnddc06...
Thanks for the real fast reply. I want to use Outlook Express for my
email. However I do use some of the other features in Outlook, calendar
etc. I cannot even open Outlook. Sorry to sound so inept, however I don't
even know what the "connector" is & how to access it.
Where is the help menu? When I go to Programs/MicrosoftOffice, I show 3
applications : MS Word, MS Office Tools. I went to recover application and
chose to recover but it brings up a little window referncing "profile"
Can't I use Outlooks other features without using the email? I remember
having access to both Outlook and Outlook express?/

Thanks for all your help again,
Carmen

Before the machine was repaired and reformatte, I was able to import my
"contacts"
"Diane Poremsky" wrote in message
news
mscon is the outlook connector to bring msn/hotmail into outlook. now...
do you want to use Outlook or Outlook Express? Outlook Express uses the
wab, outlook does not.

I would start with detect and repair (help menu) and then reinstall the
connector.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"Carmen O Donnell" wrote in message
news:VM2lj.10520$k15.1878@trnddc06...
Can someone please help me. I have Office 2003 and when I try to open MS
Outlook it won't open. I get a message "An unexpected error has occurred
MAPI was unable to load the information service mscon.dll. Be sure the
service is correctly installed and configured" and when I click on OK
Outlook closes.

I just got my notebook back from being repaired and I had been trying to
put a saved address book into Outlook Express. I may have done something
when I tried to open a wab file and got a message: vcard is not your
default address book. It seems the only option was to take OK when asked
: do you want to change your default something. Can't remeber - getting
too old I'm running XP Sp2. Any help would be greatly
appreciated..I use the calendar in Outlook and Word mostly

Thanks again in advance
Carmen

Thanks Diane, Don't know how long it woud have taken me to research on my
own. I really appreciate your reply. All is fine in Outlook

Carmen


"Diane Poremsky" wrote in message
...
ok... with outlook closed, either go to control panel, mail (use classic
view of control panel) or right click on the start menu icon for Outlook
(if present - you may have OE shown instead) and choose properties. This
opens the profile dialog. Click Show profile, then Add a profile. give it
a name - choose Internet email acct on the first screen then cancel on the
Add New acct screen where it asks for your mail acct info. Outlook will
create a profile without an email acct.
http://www.outlook-tips.net/beginner/new_profile.htm

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"Carmen O Donnell" wrote in message
news:l06lj.10568$k15.2410@trnddc06...
Thanks for the real fast reply. I want to use Outlook Express for my
email. However I do use some of the other features in Outlook, calendar
etc. I cannot even open Outlook. Sorry to sound so inept, however I
don't even know what the "connector" is & how to access it.
Where is the help menu? When I go to Programs/MicrosoftOffice, I show 3
applications : MS Word, MS Office Tools. I went to recover application
and chose to recover but it brings up a little window referncing
"profile" Can't I use Outlooks other features without using the email? I
remember having access to both Outlook and Outlook express?/

Thanks for all your help again,
Carmen

Before the machine was repaired and reformatte, I was able to import my
"contacts"
"Diane Poremsky" wrote in message
news
mscon is the outlook connector to bring msn/hotmail into outlook. now...
do you want to use Outlook or Outlook Express? Outlook Express uses the
wab, outlook does not.

I would start with detect and repair (help menu) and then reinstall the
connector.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"Carmen O Donnell" wrote in message
news:VM2lj.10520$k15.1878@trnddc06...
Can someone please help me. I have Office 2003 and when I try to open
MS Outlook it won't open. I get a message "An unexpected error has
occurred MAPI was unable to load the information service mscon.dll. Be
sure the service is correctly installed and configured" and when I
click on OK Outlook closes.

I just got my notebook back from being repaired and I had been trying
to put a saved address book into Outlook Express. I may have done
something when I tried to open a wab file and got a message: vcard is
not your default address book. It seems the only option was to take OK
when asked : do you want to change your default something. Can't
remeber - getting too old I'm running XP Sp2. Any help would be
greatly appreciated..I use the calendar in Outlook and Word mostly

Thanks again in advance
Carmen