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I have a Toshiba laptop running XP. I replaced Office for Teacher and Student
2003 with Office Home and Student 2007 and replaced Outlook 2002 with Outlook 2007. The problems I was having with Outlook 2002 were as follows: The incoming emails would repete 5-10 times upon loading on my computer. The status would just keep showing numbers 50%,25%,8%,0%,2% etc.....in no logical order or sequence. Messages I was trying to send would just stay in the out box. When you first open Outlook 2002 it would say that it was not closed properly and would look for errors (even though it was closed properly). If you opened a message in the inbox to read it then x'ed out of it, that message disappeared. It was no longer in the inbox, nor was it in the deleted files or the junk files - it simply disappeared. I tried a detect an repair on the Outlook 2002, and I tried what it said. It led me to do what I thought was a second detect and repair. That is when I believe I lost my address book too. It was at this point that I deleted the two programs mentioned in the opening paragraph and loaded the 2007 software as mentioned above. The software was removed from the add and remove file. When Outlook 2007 loaded sent emails all the way back to the beginning of 2006 loaded - that is great. However, the inbox only loaded back to Jan 1, and the address book is still empty. When I tried to reload my address book I received an error message that said that "that entry already exists", but it was NOT showing on my address book. When I open two emails or read a one that just came to my in box in the window pane, all three disappeared as before. Are the entries of my address book and the disappeared emails somewhere on my computer, but I just have to access them; and if so: 1. How do I access them? 2. How do I put them in their proper locations? |
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