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I sent an email and recalled it. It is after work hours. I believe it will be
recalled. I use Microsoft. The receipient is on verizon network. If the receipient doesn't logon until Friday morning, will the message be deleted? Or will it show recalled and can still be read? Again, I don't believe the email will be opened until business hours in the AM. I sent the email late this evening. |
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"sellsail" wrote in message
news ![]() I sent an email and recalled it. It is after work hours. I believe it will be recalled. I use Microsoft. The receipient is on verizon network. If the receipient doesn't logon until Friday morning, will the message be deleted? Or will it show recalled and can still be read? Again, I don't believe the email will be opened until business hours in the AM. I sent the email late this evening. Recall rarely works across different e-mail servers. It only sometimes works when both sender and recipient are using the same Exchange server (or Exchange servers within the same organization). You are sending e-mails via SMTP. That means rather than issuing a recall *function* to the Exchange server to yank out an e-mail from the recipient's mailbox, you are sending a *new* e-mail that requests the recipient's mail client to remove an item AFTER that mail client has downloaded it from their mailbox. That means the mail client understands the header in your 2nd e-mail that makes the request. It also requires that the recipient open the recall e-mail BEFORE they open your original message - and that means the recipient would need to have mails listed in descending sort order rather than ascending sort order. If the recipient opens your original mail (which they WILL have) before your recall mail then they can obviously read it because they have not first opened your recall mail to attempt to delete the original message. Even if the recipients read their mails in descending sort order, it is unlikely that their mail client knows how to handle a recall. The Microsoft-specific non-standard modification of the Message-ID header (by adding the "!-!" prefix and encoded instructions within the domain portion of the message ID) is used to indicate a recall but it is only recognized by users of Outlook (and they have to read e-mails in descending order to open your recall mail first) so don't expect the recall to work. A recipient using anything other than Outlook 2000+, like Outlook Express, will see both the original message and recall message and opening the recall first will NOT delete the original message. If using Exchange to send your e-mails and they are to a recipient using the same Exchange organization then recall might work because the mail server is handling the request to delete messages from the recipient's mailbox. That is not your case. You are using SMTP from your e-mail provider to the SMTP host of another e-mail provider. Recall won't work. You will have to send another e-mail to correct your mistake or apologize for its content. http://support.microsoft.com/kb/197094/en-us If you read the help already included in Outlook to search on "recall", it would have plainly stated "This feature requires Microsoft Exchange". It is highly unlikely that you sending from "Microsoft" (whatever that is since that is a brand, not a service name) to someone on Verizon would happen to use mailboxes for both you and the recipient under the same Exchange organization (unless perhaps you were both connecting to work through a VPN and it is e-mail that you sent to their work account for a mailbox on Exchange). There is a very, VERY slim possibility that if the recipient also uses Outlook that the recall via Message-ID directive will work since Outlook is supposed to handle that method but usually fails. |
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sellsail wrote:
I sent an email and recalled it. It is after work hours. I believe it will be recalled. I use Microsoft. The receipient is on verizon network. If the receipient doesn't logon until Friday morning, will the message be deleted? Or will it show recalled and can still be read? Vanguard's fairly long answer boils down to "it's very likely the recall won't work." -- Brian Tillman [MVP-Outlook] |
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