Background: MS office Pro Ver: 12.0.6215.1000
XP pro SP2
Outlook connector for my Hotmail and other webmail
AVG for anti-virus
NOT an acer
Home built
When attempting to open outlook it immidiately shuts down and sends the
error report. What I've noticed is that it gets to about 83% on the send and
receive before shutting down. I have run the office diagnostic tool, searched
for updates, searched the knowledge base, and tried to google info from event
viewer with no leads.

Event viewer puts out these two things:

Error:
Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 2/12/2008
Time: 10:48:50 AM
User: N/A
Computer: OFFICE2
Description:
Faulting application outlook.exe, version 12.0.6212.1000, stamp 46e03e45,
faulting module msvcr80.dll, version 8.0.50727.1433, stamp 471eb5ae, debug?
0, fault address 0x00014c23.

***AND***

Event Type: Information
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1001
Date: 2/12/2008
Time: 10:48:59 AM
User: N/A
Computer: OFFICE2
Description:
Bucket 591305095, bucket table 1, faulting application outlook.exe, version
12.0.6212.1000, stamp 46e03e45, faulting module msvcr80.dll, version
8.0.50727.1433, stamp 471eb5ae, debug? 0, fault address 0x00014c23.

I am lost now and at the end of my abilities to troubleshoot. PLEASE HELP!!!

Jman594 wrote:

Background: MS office Pro Ver: 12.0.6215.1000
XP pro SP2
Outlook connector for my Hotmail and other webmail
AVG for anti-virus
NOT an acer
Home built
When attempting to open outlook it immidiately shuts down and sends
the error report. What I've noticed is that it gets to about 83% on
the send and receive before shutting down. I have run the office
diagnostic tool, searched for updates, searched the knowledge base,
and tried to google info from event viewer with no leads.

Have you tried a new mail profile?
--
Brian Tillman [MVP-Outlook]