Brian Tillman wrote on Wed, 19 March 2008 13:15
Is there any difference in how you sent these messages, like the ones stored
in the IMAP Sent Items folder are those sent from within Outlook and those
in the local Sent Items folder are those sent by the "Sent To Mail
Recipient" function or those sent from within another program, like Excel?
--
Brian Tillman [MVP-Outlook]


I know from memory that one of my users often sends emails with attachments with the send to recepient function from word/excel, however the other user experiencing this problem on my system informs me that he only ever sends emails by either 1. creating a new email in outlook 2. replying to an email or 3. forwarding on an email message.

Looking at the contents of his sent item boxes both of them contain messages which have been newly composed so there doesn't seem to be a direct correlation to the emails that are mis-filed and the way the emails were created. Assuming what i've been told by my user is accurate.

On Mar 20, 2:39 pm, Markle wrote:
Brian Tillman wrote on Wed, 19 March 2008 13:15

Is there any difference in how you sent these messages, like the ones stored
in the IMAP Sent Items folder are those sent from within Outlook and those
in the local Sent Items folder are those sent by the "Sent To Mail
Recipient" function or those sent from within another program, like Excel?
--
Brian Tillman [MVP-Outlook]

I know from memory that one of my users often sends emails with attachments with the send to recepient function from word/excel, however the other user experiencing this problem on my system informs me that he only ever sends emails by either 1. creating a new email in outlook 2. replying to an email or 3. forwarding on an email message.

Looking at the contents of his sent item boxes both of them contain messages which have been newly composed so there doesn't seem to be a direct correlation to the emails that are mis-filed and the way the emails were created. Assuming what i've been told by my user is accurate.

I have to agree.
It does not make a difference. In some cases it is saven on the IMAP
SENT FOLDER in others in the local (pst) sent folder
My setting though is to save the sent messages into the local sent
messages folder.
-- this is very irritating as I never know where to look for outgoing
messages.


Brian, in addition. in 2007 you can specify in an IMAP enviroment the
sent items folder, either online (any folder) or local in the SENT
ITEMS folder. BUT on the pst you can not choose a specific folder of
choice.

daniel_bln_de wrote:

I have to agree.
It does not make a difference. In some cases it is saven on the IMAP
SENT FOLDER in others in the local (pst) sent folder
My setting though is to save the sent messages into the local sent
messages folder.
-- this is very irritating as I never know where to look for outgoing
messages.

How many accounts do you have? If more than one, in addition to the IMAP
account, what type are they?
--
Brian Tillman [MVP-Outlook]

Brian Tillman wrote on Mon, 24 March 2008 10:28
How many accounts do you have? If more than one, in addition to the IMAP account, what type are they?
--
Brian Tillman [MVP-Outlook]


I checked user1's account settings and saw that there's a dormant pop account configured from back when there was another unrelated problem with the system. I got pretty excited at this point, I thought you may well be on to something. But then when I checked user2's account settings only the IMAP account affected is configured and listed.

Markle wrote:

I checked user1's account settings and saw that there's a dormant pop
account configured from back when there was another unrelated problem
with the system. I got pretty excited at this point, I thought you
may well be on to something. But then when I checked user2's account
settings only the IMAP account affected is configured and listed.

Off-hand, I can't think of what may be happening, then. If I do think of
something, I'll post it.
--
Brian Tillman [MVP-Outlook]