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#1
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Hi,
Just upgraded from Microsoft Office Outlook 2003 to Microsoft Office Outlook 2007. Since the upgrade, I can no longer move mail from my inbox to any of my personal folders. Initially, I had just tried to move the message from my inbox to folders withing my existing personal folders. Each time, I get an error message that says: "Cannot move the items. You don't have appropriate permissions to perform this operation." I tried creating a new personal folder (which I was able to do) and move the mail from my inbox to that new personal folder but received the same error message. I have verified that my account is in the local administrators group. I have also deleted my outlook profile and created a new one but the problem persist. Also, I CAN move items FROM the personal folder to my Inbox, but I cannot move them back to any personal folder (new or existing). I hope someone knows what to look at, I'm stumped! |
#2
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"Dave Young" wrote in message
... Hi, Just upgraded from Microsoft Office Outlook 2003 to Microsoft Office Outlook 2007. Since the upgrade, I can no longer move mail from my inbox to any of my personal folders. Initially, I had just tried to move the message from my inbox to folders withing my existing personal folders. Each time, I get an error message that says: "Cannot move the items. You don't have appropriate permissions to perform this operation." I tried creating a new personal folder (which I was able to do) and move the mail from my inbox to that new personal folder but received the same error message. I have verified that my account is in the local administrators group. I have also deleted my outlook profile and created a new one but the problem persist. Also, I CAN move items FROM the personal folder to my Inbox, but I cannot move them back to any personal folder (new or existing). I hope someone knows what to look at, I'm stumped! You have a corrupted mail profile. The received wisdom is that when upgrading from 2003 to 2007, the usual course of action is to create a new mail\ profile as SOP. You can do this in the Mail \applet in Control Panel. then when you have created your new profile, just add the old pst file to it as the default mail delivery location. HTH |
#3
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Thanks Gordon, but as I stated in my post, I've already tried that. I
deleted my old profile and created a new one. Still cannot move mail items into the old or a newly created pst file. "Gordon" wrote in message ... "Dave Young" wrote in message ... Hi, Just upgraded from Microsoft Office Outlook 2003 to Microsoft Office Outlook 2007. Since the upgrade, I can no longer move mail from my inbox to any of my personal folders. Initially, I had just tried to move the message from my inbox to folders withing my existing personal folders. Each time, I get an error message that says: "Cannot move the items. You don't have appropriate permissions to perform this operation." I tried creating a new personal folder (which I was able to do) and move the mail from my inbox to that new personal folder but received the same error message. I have verified that my account is in the local administrators group. I have also deleted my outlook profile and created a new one but the problem persist. Also, I CAN move items FROM the personal folder to my Inbox, but I cannot move them back to any personal folder (new or existing). I hope someone knows what to look at, I'm stumped! You have a corrupted mail profile. The received wisdom is that when upgrading from 2003 to 2007, the usual course of action is to create a new mail\ profile as SOP. You can do this in the Mail \applet in Control Panel. then when you have created your new profile, just add the old pst file to it as the default mail delivery location. HTH |
#4
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"Dave Young" wrote in message
... Thanks Gordon, but as I stated in my post, I've already tried that. I deleted my old profile and created a new one. Still cannot move mail items into the old or a newly created pst file. When you say "upgrade" how exactly did you do this "upgrade" and on what OS? |
#5
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Did an install of Microsoft Office 2007 Professional Plus on XP SP2
"Gordon" wrote in message ... "Dave Young" wrote in message ... Thanks Gordon, but as I stated in my post, I've already tried that. I deleted my old profile and created a new one. Still cannot move mail items into the old or a newly created pst file. When you say "upgrade" how exactly did you do this "upgrade" and on what OS? |
#6
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"Dave Young" wrote in message
... Did an install of Microsoft Office 2007 Professional Plus on XP SP2 Did you uninstall 2003 first? |
#7
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Will also add that I have started Outlook in safe mode and tried it as well.
Still gets the same error message. "Dave Young" wrote in message ... Thanks Gordon, but as I stated in my post, I've already tried that. I deleted my old profile and created a new one. Still cannot move mail items into the old or a newly created pst file. "Gordon" wrote in message ... "Dave Young" wrote in message ... Hi, Just upgraded from Microsoft Office Outlook 2003 to Microsoft Office Outlook 2007. Since the upgrade, I can no longer move mail from my inbox to any of my personal folders. Initially, I had just tried to move the message from my inbox to folders withing my existing personal folders. Each time, I get an error message that says: "Cannot move the items. You don't have appropriate permissions to perform this operation." I tried creating a new personal folder (which I was able to do) and move the mail from my inbox to that new personal folder but received the same error message. I have verified that my account is in the local administrators group. I have also deleted my outlook profile and created a new one but the problem persist. Also, I CAN move items FROM the personal folder to my Inbox, but I cannot move them back to any personal folder (new or existing). I hope someone knows what to look at, I'm stumped! You have a corrupted mail profile. The received wisdom is that when upgrading from 2003 to 2007, the usual course of action is to create a new mail\ profile as SOP. You can do this in the Mail \applet in Control Panel. then when you have created your new profile, just add the old pst file to it as the default mail delivery location. HTH |
#8
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Also,
I've checked permissions on both the folder and pst files. My account is listed as the owner of them and I have "full control" of each. Interestingly enough, I enabled success & failure auditing for the local settings\microsoft\outlook\ folder. Nothing is being logged in the event viewer, so, I'm thinking it's not file level permissions. "Dave Young" wrote in message ... Thanks Gordon, but as I stated in my post, I've already tried that. I deleted my old profile and created a new one. Still cannot move mail items into the old or a newly created pst file. "Gordon" wrote in message ... "Dave Young" wrote in message ... Hi, Just upgraded from Microsoft Office Outlook 2003 to Microsoft Office Outlook 2007. Since the upgrade, I can no longer move mail from my inbox to any of my personal folders. Initially, I had just tried to move the message from my inbox to folders withing my existing personal folders. Each time, I get an error message that says: "Cannot move the items. You don't have appropriate permissions to perform this operation." I tried creating a new personal folder (which I was able to do) and move the mail from my inbox to that new personal folder but received the same error message. I have verified that my account is in the local administrators group. I have also deleted my outlook profile and created a new one but the problem persist. Also, I CAN move items FROM the personal folder to my Inbox, but I cannot move them back to any personal folder (new or existing). I hope someone knows what to look at, I'm stumped! You have a corrupted mail profile. The received wisdom is that when upgrading from 2003 to 2007, the usual course of action is to create a new mail\ profile as SOP. You can do this in the Mail \applet in Control Panel. then when you have created your new profile, just add the old pst file to it as the default mail delivery location. HTH |
#9
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Sorry, the location mentioned in the previous email was incorrect. It
should have been listed as Local Settings\Application Data\Microsoft\Outlook "Dave Young" wrote in message ... Thanks Gordon, but as I stated in my post, I've already tried that. I deleted my old profile and created a new one. Still cannot move mail items into the old or a newly created pst file. "Gordon" wrote in message ... "Dave Young" wrote in message ... Hi, Just upgraded from Microsoft Office Outlook 2003 to Microsoft Office Outlook 2007. Since the upgrade, I can no longer move mail from my inbox to any of my personal folders. Initially, I had just tried to move the message from my inbox to folders withing my existing personal folders. Each time, I get an error message that says: "Cannot move the items. You don't have appropriate permissions to perform this operation." I tried creating a new personal folder (which I was able to do) and move the mail from my inbox to that new personal folder but received the same error message. I have verified that my account is in the local administrators group. I have also deleted my outlook profile and created a new one but the problem persist. Also, I CAN move items FROM the personal folder to my Inbox, but I cannot move them back to any personal folder (new or existing). I hope someone knows what to look at, I'm stumped! You have a corrupted mail profile. The received wisdom is that when upgrading from 2003 to 2007, the usual course of action is to create a new mail\ profile as SOP. You can do this in the Mail \applet in Control Panel. then when you have created your new profile, just add the old pst file to it as the default mail delivery location. HTH |
#10
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I get the same error message. Clean Install of XP SP2, Clean install
of Office Professional 2007. Everything works fine for a few days, then all of a sudden I no longer have permissions to move/delete/write to my outlook folders. I've been searching the net, have tried many of the "fixes" to no avail. All that seems to work is a clean install of everything. Then again, everything works for a few days, then it stops. On Feb 18, 3:57 pm, "Dave Young" wrote: Hi, Just upgraded from Microsoft Office Outlook 2003 to Microsoft Office Outlook 2007. Since the upgrade, I can no longer move mail from my inbox to any of my personal folders. Initially, I had just tried to move the message from my inbox to folders withing my existing personal folders. Each time, I get an error message that says: "Cannot move the items. You don't have appropriate permissions to perform this operation." I tried creating a new personal folder (which I was able to do) and move the mail from my inbox to that new personal folder but received the same error message. I have verified that my account is in the local administrators group. I have also deleted my outlook profile and created a new one but the problem persist. Also, I CAN move items FROM the personal folder to my Inbox, but I cannot move them back to any personal folder (new or existing). I hope someone knows what to look at, I'm stumped! |
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