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PST files missing information



 
 
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  #1  
Old February 21st 08, 04:13 PM posted to microsoft.public.outlook
Niveau3_TLB
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Posts: 1
Default PST files missing information

Hi All,

A user had a web base application stop functionning on his laptop. I
narrowed the problem to the users profile but I couldn,t find the problem in
the profile so I copied it to another profile (using the tool in the
computers advanced properties). It took almost an houer, the profile is
5.4Gb in size. I deleted the faulty profile and recreated it. I then copied
back the faulty profile minus a few folders (from the non-working
application) to the users newly created profile and the application
reinstalled itself and now works.

The user lost acces to his PST files so I set them up again in Outlook. The
files are local. But the user now tells me that the stuff newer than
november 2006 is missing. My question is: is there a way to find the right
configuration in Outlook to reinstall the PST files ?

The only PST files on the users laptop are missing the recent files. What
would you do ?


  #2  
Old February 22nd 08, 02:49 PM posted to microsoft.public.outlook
Brian Tillman
external usenet poster
 
Posts: 17,452
Default PST files missing information

Niveau3_TLB wrote:

The only PST files on the users laptop are missing the recent files.
What would you do ?


Restore from the most recent PST backup is what I'd do.
--
Brian Tillman [MVP-Outlook]
  #3  
Old February 22nd 08, 06:28 PM posted to microsoft.public.outlook
JacquesT
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Posts: 8
Default PST files missing information

The files are local...no backup.

"Brian Tillman" a écrit dans le message de news:
...
Niveau3_TLB wrote:

The only PST files on the users laptop are missing the recent files.
What would you do ?


Restore from the most recent PST backup is what I'd do.
--
Brian Tillman [MVP-Outlook]



  #4  
Old February 22nd 08, 08:55 PM posted to microsoft.public.outlook
Brian Tillman
external usenet poster
 
Posts: 17,452
Default PST files missing information

JacquesT wrote:

The files are local...no backup.


Since when does "local" mean "no backup"? How foolish.
--
Brian Tillman [MVP-Outlook]
  #5  
Old February 25th 08, 03:42 PM posted to microsoft.public.outlook
JacquesT
external usenet poster
 
Posts: 8
Default PST files missing information

if a backup is on the same machine it is pretty useless...especially on a
laptop that can be stolen, lost or easely taken away

"Brian Tillman" a écrit dans le message de news:
...
JacquesT wrote:

The files are local...no backup.


Since when does "local" mean "no backup"? How foolish.
--
Brian Tillman [MVP-Outlook]



  #6  
Old February 26th 08, 03:48 PM posted to microsoft.public.outlook
Brian Tillman
external usenet poster
 
Posts: 17,452
Default PST files missing information

JacquesT wrote:

if a backup is on the same machine it is pretty useless...especially
on a laptop that can be stolen, lost or easely taken away


That's why you put your backups on CDs, external drives, or flash drives.
--
Brian Tillman [MVP-Outlook]
 




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