Yesterday I posted a question, which I will restate below.


My email goes into the outbox and basically sits there. There is no
acknowledgement that anything was sent and as a result, nothing shows up in
the sent folder. I don't get an error message or even see a time out. I
was having the same issue with Outlook Express and Thunderbird. I talked
with Comcast and they suggested that I change the ports to 587 from 25. I
did that and they worked.

Just to fill in a couple of more pieces. Comcast is my ISP for access to
the internet and thus I use (smtp.comcast.net). Incoming mail comes through
another isp, where my domain has been kept for many years.
(mail.vgernet.net). I am getting mail in.

The furstrating part is that this was not a problem yesterday morning. It
is also where I run my business. I use Outlook as my database and
everything runs through it.


While waiting for responses, I have looked on this newsgroup for others with
the same problem. Apparently this is not a new thing. There were a couple
of options that I want to explore, but these go back three to five years.

1) scanpst.exe - I ran it and it found something to repair. When I tried to
repair it, the system went into non-respond.

2) Enable logging of Internet Mail Sessions - It suggested going into the
Registry and doing a little editing.
HKEY_CURRENT_USER\......Office\9.0\Outlook\Options \Mail. The suggestion was
to put add a logging box and then type a value. Two things--I had no Mail
in Options (easy enough to add, though); I have a 10.0, 11.0 and 12.0.
Given that this posting goes back to 2006 and the Solution to 2003, I am
guessing that if I am going to do anything, it would be in 12.0. Am I
correct?

Please advise

Nate Rosenthal wrote:
Yesterday I posted a question, which I will restate below.


My email goes into the outbox and basically sits there. There is no
acknowledgement that anything was sent and as a result, nothing shows
up in the sent folder. I don't get an error message or even see a
time out. I was having the same issue with Outlook Express and
Thunderbird. I talked with Comcast and they suggested that I change
the ports to 587 from 25. I did that and they worked.

Just to fill in a couple of more pieces. Comcast is my ISP for
access to the internet and thus I use (smtp.comcast.net). Incoming
mail comes through another isp, where my domain has been kept for
many years. (mail.vgernet.net). I am getting mail in.

The furstrating part is that this was not a problem yesterday
morning. It is also where I run my business. I use Outlook as my
database and everything runs through it.


While waiting for responses, I have looked on this newsgroup for
others with the same problem. Apparently this is not a new thing. There
were a couple of options that I want to explore, but these go
back three to five years.
1) scanpst.exe - I ran it and it found something to repair. When I
tried to repair it, the system went into non-respond.

2) Enable logging of Internet Mail Sessions - It suggested going into
the Registry and doing a little editing.
HKEY_CURRENT_USER\......Office\9.0\Outlook\Options \Mail. The
suggestion was to put add a logging box and then type a value. Two
things--I had no Mail in Options (easy enough to add, though); I have
a 10.0, 11.0 and 12.0. Given that this posting goes back to 2006 and
the Solution to 2003, I am guessing that if I am going to do
anything, it would be in 12.0. Am I correct?

Please advise

Not a solution I know, but...

Get a gmail account and use the gmail smtp server to send. If that works Ok,
then you at least can carry on working, and you will have established that
the problem is with your comcast smtp settings and not something system-wide
on your PC.

--
John Blessing

http://www.LbeHelpdesk.com - Help Desk software
http://www.room-booking-software.com - Schedule rooms & equipment
bookings http://www.lbetoolbox.com - De-Duplicates MS Outlook
http://www.repeatmail.com - schedule mass individual emails

I'm pretty sure, it's something to do with comcast. The same thing is
happening on another computer on the network. Are you saying set up a gmail
account with the same outlook and just using that for my outgoing email.

Will that work in terms of my outgoing email still having the return address
of my business.


"John Blessing" wrote in message
...
Nate Rosenthal wrote:
Yesterday I posted a question, which I will restate below.


My email goes into the outbox and basically sits there. There is no
acknowledgement that anything was sent and as a result, nothing shows
up in the sent folder. I don't get an error message or even see a
time out. I was having the same issue with Outlook Express and
Thunderbird. I talked with Comcast and they suggested that I change
the ports to 587 from 25. I did that and they worked.

Just to fill in a couple of more pieces. Comcast is my ISP for
access to the internet and thus I use (smtp.comcast.net). Incoming
mail comes through another isp, where my domain has been kept for
many years. (mail.vgernet.net). I am getting mail in.

The furstrating part is that this was not a problem yesterday
morning. It is also where I run my business. I use Outlook as my
database and everything runs through it.


While waiting for responses, I have looked on this newsgroup for
others with the same problem. Apparently this is not a new thing. There
were a couple of options that I want to explore, but these go
back three to five years.
1) scanpst.exe - I ran it and it found something to repair. When I
tried to repair it, the system went into non-respond.

2) Enable logging of Internet Mail Sessions - It suggested going into
the Registry and doing a little editing.
HKEY_CURRENT_USER\......Office\9.0\Outlook\Options \Mail. The
suggestion was to put add a logging box and then type a value. Two
things--I had no Mail in Options (easy enough to add, though); I have
a 10.0, 11.0 and 12.0. Given that this posting goes back to 2006 and
the Solution to 2003, I am guessing that if I am going to do
anything, it would be in 12.0. Am I correct?

Please advise

Not a solution I know, but...

Get a gmail account and use the gmail smtp server to send. If that works
Ok, then you at least can carry on working, and you will have established
that the problem is with your comcast smtp settings and not something
system-wide on your PC.

--
John Blessing

http://www.LbeHelpdesk.com - Help Desk software
http://www.room-booking-software.com - Schedule rooms & equipment
bookings http://www.lbetoolbox.com - De-Duplicates MS Outlook
http://www.repeatmail.com - schedule mass individual emails

Nate Rosenthal wrote:
I'm pretty sure, it's something to do with comcast. The same thing is
happening on another computer on the network. Are you saying set up
a gmail account with the same outlook and just using that for my
outgoing email.
Will that work in terms of my outgoing email still having the return
address of my business.


Yes, you can set the return address as anything you like, but google will
set the "from" to "real google addresss on behalf of your specified return
address). Get a gmail address and try it. If you need a gmail invite, let
me know.

John Blessing

"John Blessing" wrote in message
...
If you need a gmail invite, let me know.

What's new: new acct doesn't need gmail invite anymore
What's the same: Gmail is still in Beta ;-)

Thanks
"John Blessing" wrote in message
...
Nate Rosenthal wrote:
I'm pretty sure, it's something to do with comcast. The same thing is
happening on another computer on the network. Are you saying set up
a gmail account with the same outlook and just using that for my
outgoing email.
Will that work in terms of my outgoing email still having the return
address of my business.


Yes, you can set the return address as anything you like, but google will
set the "from" to "real google addresss on behalf of your specified return
address). Get a gmail address and try it. If you need a gmail invite,
let me know.

John Blessing

I have opened a gmail account. Can you walk me through the setup.


Incoming (POP3) mail.ISP.net

Outgoing (SMTP smtp.?????.net/com

Under more settings/outgoing, should I check certain boxes?

Under more settings/advanced, should outgoing be 25 or 857 and should
anything be checked?

or

Should I set up a new outlook account

IMAP
HTTP
POP3

Thanks in advance

"John Blessing" wrote in message
...
Nate Rosenthal wrote:
Yesterday I posted a question, which I will restate below.


My email goes into the outbox and basically sits there. There is no
acknowledgement that anything was sent and as a result, nothing shows
up in the sent folder. I don't get an error message or even see a
time out. I was having the same issue with Outlook Express and
Thunderbird. I talked with Comcast and they suggested that I change
the ports to 587 from 25. I did that and they worked.

Just to fill in a couple of more pieces. Comcast is my ISP for
access to the internet and thus I use (smtp.comcast.net). Incoming
mail comes through another isp, where my domain has been kept for
many years. (mail.vgernet.net). I am getting mail in.

The furstrating part is that this was not a problem yesterday
morning. It is also where I run my business. I use Outlook as my
database and everything runs through it.


While waiting for responses, I have looked on this newsgroup for
others with the same problem. Apparently this is not a new thing. There
were a couple of options that I want to explore, but these go
back three to five years.
1) scanpst.exe - I ran it and it found something to repair. When I
tried to repair it, the system went into non-respond.

2) Enable logging of Internet Mail Sessions - It suggested going into
the Registry and doing a little editing.
HKEY_CURRENT_USER\......Office\9.0\Outlook\Options \Mail. The
suggestion was to put add a logging box and then type a value. Two
things--I had no Mail in Options (easy enough to add, though); I have
a 10.0, 11.0 and 12.0. Given that this posting goes back to 2006 and
the Solution to 2003, I am guessing that if I am going to do
anything, it would be in 12.0. Am I correct?

Please advise

Not a solution I know, but...

Get a gmail account and use the gmail smtp server to send. If that works
Ok, then you at least can carry on working, and you will have established
that the problem is with your comcast smtp settings and not something
system-wide on your PC.

--
John Blessing

http://www.LbeHelpdesk.com - Help Desk software
http://www.room-booking-software.com - Schedule rooms & equipment
bookings http://www.lbetoolbox.com - De-Duplicates MS Outlook
http://www.repeatmail.com - schedule mass individual emails

I checked at gmail and it appears that IMAP is the way to go. My only
question would be reagrding the incoming and outgoing servers. All my
existing email comes to my my original ISP (mail.vgernet.net). Can I keep
that as the incoming ISP and use the SMTP as gmail or must I do something
else.

Here is my issue. I really want to keep Outlook as my email program,
because it is so flexible--I'm a headhunter and it serves as my database. I
could go to Thunderbird (it works), but I'd rather not. Before I spend a
lot of time importing and exporting thousands of resumes, I want to see if
there is a way to get outlook back the way I like it.

Thanks for your help


"John Blessing" wrote in message
...
Nate Rosenthal wrote:
I'm pretty sure, it's something to do with comcast. The same thing is
happening on another computer on the network. Are you saying set up
a gmail account with the same outlook and just using that for my
outgoing email.
Will that work in terms of my outgoing email still having the return
address of my business.


Yes, you can set the return address as anything you like, but google will
set the "from" to "real google addresss on behalf of your specified return
address). Get a gmail address and try it. If you need a gmail invite,
let me know.

John Blessing

Nate Rosenthal wrote:

I checked at gmail and it appears that IMAP is the way to go. My only
question would be reagrding the incoming and outgoing servers. All my
existing email comes to my my original ISP (mail.vgernet.net). Can I
keep that as the incoming ISP and use the SMTP as gmail or must I do
something else.

Why use gmail's IMAP if you don't intend to ever receive. Change your
existing Comcast account to point to gmail's SMTP server. Do not change
your email address. Enable authentication of the outgoing server. Select
the "Log on using" option and specify your gmail credentials. The mail's
sender will be your Comcast address, but it will be sent via gmail's server.
--
Brian Tillman [MVP-Outlook]

I'm not totally sure where you are coming from.

Here is my set up and has been for some time.

In outlook, I have my email account set up as a POP3 with my incoming mail
set up to come through an ISP that I have been working with for years. The
POP3 server is mail.vgernet.net It is working fine. All my email is
coming into Outlook. My outgoing server has been set up through Comcast
smtp.comcast.net Until Sunday that was fine. Now the emails sit in the
outbox. Comcast won't help me.

Should I be leaving that part alone with comcast as the smtp or changing it
to gmail. Then I assume you are saying on the outgoing server tab, I should
enable authentication and put in my gmail user name and password. Nothing
in advanced?? I have gmail set up as a pop3, do I need to do anything on
the gmail side.

When you say that my sender is comcast, how will that be. Are you referring
to my return email address. That is my business email address, which is
tied in with the vgernet.

FWIW, that is a small ISP called Inter-Access (www.vgernet.net). I have
used them for twenty plus years.

I hope I understand this correctly.



"Brian Tillman" wrote in message
...
Nate Rosenthal wrote:

I checked at gmail and it appears that IMAP is the way to go. My only
question would be reagrding the incoming and outgoing servers. All my
existing email comes to my my original ISP (mail.vgernet.net). Can I
keep that as the incoming ISP and use the SMTP as gmail or must I do
something else.

Why use gmail's IMAP if you don't intend to ever receive. Change your
existing Comcast account to point to gmail's SMTP server. Do not change
your email address. Enable authentication of the outgoing server. Select
the "Log on using" option and specify your gmail credentials. The mail's
sender will be your Comcast address, but it will be sent via gmail's
server.
--
Brian Tillman [MVP-Outlook]