On Apr 18, 7:48 pm, "neo [mvp outlook]"
wrote:
I had a chance to speak with a Program Manager on the Outlook team and they
are aware of the issue. They are commited to a fix but couldn't be nailed
down to a time frame of when. I would like to thank those that took the
time to share the information they could plus the hotfix article # that
caused this mess. This really helped with the discussion this week.

wrote in message

...

Just recently some of the users cannot open some JPG files. After some
testing when file was saved through Outlook the size increased by ~30
KB and Windows Picture and Fax Viewer wasn't able to open the file.
When files was saved through OWA Windows Picture and Fax Viewer could
open the file fine. Tried to disable antivirus on outlook, server and
nothing helped. Eventually uninstalling "Security Update for Microsoft
Office Outlook 2003 (KB945432)" fixed the problem. Since then if the
file is saved through Outlook it opens fine.

Anybody experiencing this problem as well? Is there a way to fix this?
I would like to avoid uninstalling this update from all the computers.

Security Update for Microsoft Office Outlook 2003 (KB945432)
http://www.microsoft.com/technet/sec.../ms08-015.mspx
http://www.microsoft.com/downloads/d...d=fccc7c4c-849...

Thanks.

Is there a fix for this yet?

Thanks


On Apr 21, 1:39*pm, " wrote:
On Apr 18, 7:48 pm, "neo [mvp outlook]"





wrote:
I had a chance to speak with a Program Manager on the Outlook team and they
are aware of the issue. They are commited to a fix but couldn't be nailed
down to a time frame of when. *I would like to thank those that took the
time to share the information they could plus the hotfix article # that
caused this mess. *This really helped with the discussion this week.

wrote in message

...

Just recently some of the users cannot open some JPG files. After some
testing when file was saved through Outlook the size increased by ~30
KB and Windows Picture and Fax Viewer wasn't able to open the file.
When files was saved through OWA Windows Picture and Fax Viewer could
open the file fine. Tried to disable antivirus on outlook, server and
nothing helped. Eventually uninstalling "Security Update for Microsoft
Office Outlook 2003 (KB945432)" fixed the problem. Since then if the
file is saved through Outlook it opens fine.

Anybody experiencing this problem as well? Is there a way to fix this?
I would like to avoid uninstalling this update from all the computers.

Security Update for Microsoft Office Outlook 2003 (KB945432)
http://www.microsoft.com/technet/sec.../ms08-015.mspx
http://www.microsoft.com/downloads/d...d=fccc7c4c-849....

Thanks.- Hide quoted text -

- Show quoted text -

No. About the only advice I can give is to watch the RSS feeds for new KB
articles. My guess is that it will slide in under a "Descript of the
Outlook 2003 hotfix package: month/day/year". So far I have checked
everything thru yesterday and nothing mentioning this specific issue.

The other route you can take is to open a support call with Microsoft and
mention that it is related to the security update (make sure you give the KB
article #945432 and/or MS08-015). Actually the more I think about it, it is
best that all with this issue to open cases with Microsoft support. IMHO,
the more the complain, the faster they react.


wrote in message
...
Is there a fix for this yet?

Thanks


On Apr 21, 1:39 pm, " wrote:
On Apr 18, 7:48 pm, "neo [mvp outlook]"





wrote:
I had a chance to speak with a Program Manager on the Outlook team and
they
are aware of the issue. They are commited to a fix but couldn't be
nailed
down to a time frame of when. I would like to thank those that took the
time to share the information they could plus the hotfix article # that
caused this mess. This really helped with the discussion this week.

wrote in message

...

Just recently some of the users cannot open some JPG files. After some
testing when file was saved through Outlook the size increased by ~30
KB and Windows Picture and Fax Viewer wasn't able to open the file.
When files was saved through OWA Windows Picture and Fax Viewer could
open the file fine. Tried to disable antivirus on outlook, server and
nothing helped. Eventually uninstalling "Security Update for Microsoft
Office Outlook 2003 (KB945432)" fixed the problem. Since then if the
file is saved through Outlook it opens fine.

Anybody experiencing this problem as well? Is there a way to fix this?
I would like to avoid uninstalling this update from all the computers.

Security Update for Microsoft Office Outlook 2003 (KB945432)
http://www.microsoft.com/technet/sec.../ms08-015.mspx
http://www.microsoft.com/downloads/d...d=fccc7c4c-849...

Thanks.- Hide quoted text -

- Show quoted text -

We found that if the Mac users zip the jpgs before sending, the recipients can open and view them fine.

Is there stil not a fix for this?