Just moved from Lotus to Outlook 2007 on exchange. We have an email address
that we use for all of our employees to mail in requests and tasks. There
are 6 support people who work out of the mail folder in order to complete the
requests. As each support person completes the request, she moves the
request to the completed folder. What we've been told is that for the
support person to move the item, we have to give her delete permission. The
problem is that we don't want anyone to delete out of this mail file. One
thing I was thinking is to create a rule that anything that moves into the
delete folder gets moved to a different folder that isn't automatically
cleared out every so often. Does anyone know how we would go about doing
this or do you have any other suggestions. Thanks!