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#1
April 16th 08, 07:50 AM
posted to microsoft.public.outlook
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Incorrect Exchange/Mailbox details
Thanks Nikki,
That worked fine. Simon "Nikki Peterson" wrote: If you could include your Outlook version and the version of the operating system that you use, it would help us give you more concise help. - Start - Control Panel - Mail (applet) - Show Profiles Highlight the profile (identity) that you wish to delete and click the Remove button. This will allow you to start fresh. Nikki Peterson "Simon" wrote in message ... Hi, I've inputted incorrect Exchange Server & Mailbox details and now Outlook 2003 closes without giving me the option to change them. When I double click on Outlook icon, Outlook 2003 starts to load. A box opens with the text 'Configuring Outlook Accounts' 'Creating Welcome Message' Then another box opens with the error - 'The connection to the Microsoft Exchange Server is unavailable. Outlook must be online or connected to complete this action' (I'm online and connected) The only option here is to click the OK button Another box opens titled Microsoft Exchange Server and a General tab Microsoft Exchange Server my incorrect details are listed Mailbox my incorrect mail address is listed I get the choice of 3 tabs here OK, Cancel or Apply Apply does nothing OK and Cancel give this error - 'Unable to open your defauty email folder. the file c:\Documents and Settings\Home\Local Settings\ Application Data\Microsoft\Outlook\outlook.ost is not an offline folder file' and an OK button which closes down Outlook 2003 I've tried clearing all information from the Microsoft Exchange Server box and Mailbox box but it makes no difference. Can I alter these Exchange details from somewhere else? Thanks Simon 
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