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#1
April 27th 08, 05:53 PM
posted to microsoft.public.outlook
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Outlook 2007 does not work after importing from another pst file
I installed Vista Ultimate and am running Office 2007 Enterprise. All
updates done. I imported my old .pst file from my previous XP Pro installation (copied it to the new hard drive). Since the import I cannot get Outlook to react to the cursor and have to close it down via Task Manager. Any help appreciated. Trevor 
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#2
April 27th 08, 06:47 PM
posted to microsoft.public.outlook
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Outlook 2007 does not work after importing from another pst file
As posted many times on this forum, you must not Import pst files because
importing can corrupt them. Copy the pst to your hard drive without overwriting any outlook files. Then use File, Open OL Data File to open and use it. "Trevor" wrote: I installed Vista Ultimate and am running Office 2007 Enterprise. All updates done. I imported my old .pst file from my previous XP Pro installation (copied it to the new hard drive). Since the import I cannot get Outlook to react to the cursor and have to close it down via Task Manager. Any help appreciated. Trevor
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#3
April 27th 08, 07:01 PM
posted to microsoft.public.outlook
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Outlook 2007 does not work after importing from another pst file
Thanks Mary but is there any other way I can solve the corruption by running
something like scanpst? "Mary" wrote in message ... As posted many times on this forum, you must not Import pst files because importing can corrupt them. Copy the pst to your hard drive without overwriting any outlook files. Then use File, Open OL Data File to open and use it. "Trevor" wrote: I installed Vista Ultimate and am running Office 2007 Enterprise. All updates done. I imported my old .pst file from my previous XP Pro installation (copied it to the new hard drive). Since the import I cannot get Outlook to react to the cursor and have to close it down via Task Manager. Any help appreciated. Trevor
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#4
April 27th 08, 07:06 PM
posted to microsoft.public.outlook
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Outlook 2007 does not work after importing from another pst file
No, the only method for repairing a corrupt installation is to create a new mail profile. Control Panel-Mail Icon-Profiles-New. Do not copy the old corrupt profile. Configure your new mail profile to use your good .pst file.
-- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, Trevor asked: | Thanks Mary but is there any other way I can solve the corruption by | running something like scanpst? | | | | "Mary" wrote in message | ... || As posted many times on this forum, you must not Import pst files || because importing can corrupt them. Copy the pst to your hard drive || without overwriting any outlook files. Then use File, Open OL Data || File to open and || use it. || || "Trevor" wrote: || ||| I installed Vista Ultimate and am running Office 2007 Enterprise. ||| All updates done. I imported my old .pst file from my previous XP ||| Pro installation (copied it to the new hard drive). Since the ||| import I cannot ||| get Outlook to react to the cursor and have to close it down via ||| Task Manager. ||| ||| Any help appreciated. ||| ||| Trevor
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#5
April 28th 08, 08:29 AM
posted to microsoft.public.outlook
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Outlook 2007 does not work after importing from another pst file
"Milly Staples [MVP - Outlook]" What@ever wrote in message
... No, the only method for repairing a corrupt installation is to create a new mail profile. Control Panel-Mail Icon-Profiles-New. Do not copy the old corrupt profile. Configure your new mail profile to use your good .pst file. -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, Trevor asked: | Thanks Mary but is there any other way I can solve the corruption by | running something like scanpst? | | | | "Mary" wrote in message | ... I have set up the new profile but I have a further problem -- my cursor cannot access the Outlook screen -- it just does not show when you move it into the Outlook window. ??? As posted many times on this forum, you must not Import pst files || because importing can corrupt them. Copy the pst to your hard drive || without overwriting any outlook files. Then use File, Open OL Data || File to open and || use it. || || "Trevor" wrote: || ||| I installed Vista Ultimate and am running Office 2007 Enterprise. ||| All updates done. I imported my old .pst file from my previous XP ||| Pro installation (copied it to the new hard drive). Since the ||| import I cannot ||| get Outlook to react to the cursor and have to close it down via ||| Task Manager. ||| ||| Any help appreciated. ||| ||| Trevor
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#6
April 28th 08, 12:50 PM
posted to microsoft.public.outlook
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Outlook 2007 does not work after importing from another pst file
Trevor wrote:
I have set up the new profile but I have a further problem -- my cursor cannot access the Outlook screen -- it just does not show when you move it into the Outlook window. Even after creating new profile? -- Brian Tillman [MVP-Outlook]
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#7
April 28th 08, 01:23 PM
posted to microsoft.public.outlook
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Outlook 2007 does not work after importing from another pst file
Yes. I even uninstalled Office 2007 and then reinstalled it but it did not
resolve the problem "Brian Tillman" wrote in message ... Trevor wrote: I have set up the new profile but I have a further problem -- my cursor cannot access the Outlook screen -- it just does not show when you move it into the Outlook window. Even after creating new profile? -- Brian Tillman [MVP-Outlook]
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#8
April 28th 08, 07:47 PM
posted to microsoft.public.outlook
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Outlook 2007 does not work after importing from another pst file
Trevor wrote:
Yes. I even uninstalled Office 2007 and then reinstalled it but it did not resolve the problem That's not a good way to create a new mail profile. Use the Mail applet in Control Panel. -- Brian Tillman [MVP-Outlook]
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#9
April 29th 08, 08:26 PM
posted to microsoft.public.outlook
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Outlook 2007 does not work after importing from another pst file
"Brian Tillman" wrote in message
... Trevor wrote: Yes. I even uninstalled Office 2007 and then reinstalled it but it did not resolve the problem That's not a good way to create a new mail profile. Use the Mail applet in Control Panel. -- Brian Tillman [MVP-Outlook] Brian thanks for the help. I have created a new profile and the Outlook now seems to be working OK. How do I go about getting my achived messages back in the new profile -- I have 4 achive files in the old XP folder TIA
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#10
April 29th 08, 08:36 PM
posted to microsoft.public.outlook
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Outlook 2007 does not work after importing from another pst file
"Trevor" wrote in message
... "Brian Tillman" wrote in message ... Trevor wrote: Yes. I even uninstalled Office 2007 and then reinstalled it but it did not resolve the problem That's not a good way to create a new mail profile. Use the Mail applet in Control Panel. Brian thanks for the help. I have created a new profile and the Outlook now seems to be working OK. How do I go about getting my achived messages back in the new profile -- I have 4 achive files in the old XP folder In Outlook File-Open-Outlook Data file and navigate to where they reside...
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